Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 36 reviews.
Dexter
United States · Couple · October 2026
“Great start to explore Juneau in advance of further Alaska exploration.”
+Very friendly and helpful staff. Accomodated request for a quiet room. Great location near but not too close to town center. Great recommendations to sight see and restaurants.
+Hotel was closed for renovating. Pictures were not representative.
Travelersfriend
United States · Couple · June 2025
“Hotel Hell”
+nothing
−Place was shut down by sheriff's order for renovation without permits. No notification by hotel. Got a call that our luggage could not be delivered to the shut down facility. You've been warned.
Elanya
United States · Couple · March 2025
“We had a fantastic stay at Waterfront on Glacier. Our room was spacious, clean, comfortable, and had all the amenities”
+The property had a beautiful location right on the water with a view of the mountains. The room was immaculate with a very comfortable bed and all amenities. The front desk staff were very welcoming and attentive.
“Amazing stay!”
+Amazing stay and super hospitable and friendly staff. Can’t wait to visit again!
Minehli
Family · March 2025
+From My Own Experience, a Hidden Gem in Juneau I’ve traveled extensively and usually stay in top-tier luxury hotels, so I have high expectations for cleanliness, comfort, and service. While I tend to choose places with flawless reviews, this time, I trusted my instincts and gave Waterfront on Glacier a shot, despite some mixed past feedback. The recent praise for its renovations, stylish furnishings, and overall experience convinced me, and I’m so glad I took the chance. From the moment I walked in, I knew this place was special. The boutique-style charm, the scent of fresh wood, and the cozy atmosphere set it apart from generic hotels. Even the restroom flooring had a traditional touch that added to the authentic Alaskan feel. Now, let’s talk about Zach. If there’s one thing that made this stay truly unforgettable, it was him. His customer service is on another level, friendly, responsive, and genuinely invested in making guests comfortable. He personally made sure we had rooms next to each other and was always ready to help. A few things to note: The waterfront balcony view is stunning, but there’s some street noise. The hotel is still undergoing renovations, so there’s no restau
Heidi
United States · Solo · February 2025
“Friendly staff and the space was clean and comfortable.”
+The location was convenient and coordinating an Uber to the airport was smooth and easy. The space was clean and tidy. There were no offensive smells. Hallways and common areas were just as clean as the room accommodations.
−The only negative to my stay was the noise. There were loud guests in the common halls and the noise carried into my suite. Perhaps adding additional sweeps or gasketing would help with noise transference to rooms.
Sharon
United States · Business trip · February 2025
“It was great and I'd be happy to return”
+the staff were tremendous and very friendly
−it was hard to figure out where to park when I first arrived. the back of the property faces the water and the highway and that is where I entered the property and originally parked. But the main entrance is on the other side of the building and there were no signs to help me understand how to enter the building.
Collins
United States · Solo · February 2025
“Loved it. It's definitely where i will stay when i go back”
+I loved the staff!! they were so caring and kind. the rooms were stunning. Just remodeled all the appliances were brand new.
−I can't think of anything .
“Amazing Stay”
+"From the moment our team stepped into Waterfront at The Glacier, we were treated with impeccable service at every turn. The staff were incredibly attentive, anticipating our teams needs before we even had to ask. Our room was clean, boasting stunning views of the waterfront as well as high-end amenities that made us feel at home. Overall, this is was wonderful hotel that gave our team 5-star experience - a perfect blend of elegance, comfort, and outstanding hospitality."