Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 171 reviews.
Susan
Canada · Couple · April 2026
9.0“A peaceful, relaxing stay in a beautifully run boutique retreat.”
+We spent nine very enjoyable days at Watercolours in Koh Chang in February 2026. This was our first visit to Thailand, and after the hustle and bustle of Bangkok and Chiang Mai, Watercolours was a peaceful and welcome change of pace. It took us a little while to write this review, as it wasn’t easy to put into words how much we enjoyed our stay. The property has the feel of a quiet retreat, with a small, boutique charm that sets it apart from larger resorts. From the moment we arrived, Thanya’s warmth and personal touch made everything feel easy and welcoming, and her team were consistently helpful, friendly, and natural throughout our stay. Our room was spotless, thoughtfully designed, and very comfortable, ideal for a longer stay. The quiet surroundings made it easy to fully relax and sleep well each night. The food was simple and very good, and we really appreciated Thanya’s local recommendations. The riverside deck was a highlight, a calm place to sit and watch life on the water, and the location made it easy to reach the beach with a short canoe ride. We also enjoyed having the canoe to explore the river and surroundings.
−The only minor downside was the access road, which is a bit basic and uneven in places. It wasn’t a major issue for us, but something to be aware of when walking into town. A bonus, though, was seeing a troop monkeys along the road.
Eric
United States · Couple · March 2026
1.0“Smelly, unclean, dishonest and rude. Promised a refund, then they kept my money anyway.”
+Good, quiet location on the water, free kayaks.
−Very strong artificial floral fragrance in the room that we could not tolerate, along with a noticeable grey water smell from the toilet area. We also found an unknown substance under the bed that appeared organic and decomposing (brown and yellow with softer areas). Staff offered conflicting explanations, modeling clay and AC glue, neither of which matched the appearance. We eventually decided we couldn’t tolerate the smell and had to find alternate lodging. The owner apologized profusely and agreed in person to refund the remaining two nights if we chose to leave, and we of course offered to pay for our first night. We relied on his promise and checked out. After leaving, however, the property refused the refund and kept the payment anyway. Their written response directly contradicted what we were told in person and included a false allegation that I had asked to use drugs in the room. Based on our experience, I would strongly recommend avoiding if you are sensitive to smells, and getting any agreements in writing before making decisions based on their word. There are endless wonderful places to stay on Koh Chang. In our experience, this is not one of them.
JASON
United Kingdom · Solo · March 2026
9.0+Great location, unique, peaceful setting, great staff and great food - excellent value for money
gideon
Israel · Solo · March 2026
10.0+A small boutique hotel run by a lovely (and very helpful) Thai-Aussie couple who recently renovated the hotel and put a lot of thought into it. The atmosphere is very relaxing, the rooms are very big and very comfortable. It was great to be able to jump into one of the kayaks or canoes and row upstream along the river or a short downstream row to the beach.
−The only minor downside is that it is about a 10-15 min walk to the main street which is fine if you OK with walking or have a scooter.
tom
United Kingdom · Couple · March 2026
9.0“Watercolours is a gem. Small, tranquil, beautiful. Gorgeous rooms, an amazing waterside setting and the such lovely staf”
Craig
United Kingdom · Solo · February 2026
8.0“Lovely friendly staff and an amazing location. Sadly for me let down by a to soft bed”
+The friendly staff Location and layout
−The bed was really soft and pillows to firm. I had to sleep on the yoga mattress on the floor on the last night but my wife loved the bed......especially when she had it to herself!!
Rebekah
United Kingdom · Family · February 2026
10.0“Loved the setting and peacefulness. Slept incredibly well. Lovely room and beds. Owners friendly!”
+Beautifully renovated, delightful owners, loved having free access to the SUP and canoes. A bit remote but I think that just added to the charm and I would go back in a heartbeat. Awesome if you’re happy buzzing around on scooter but please drive carefully!
−Brekkie not included in the price.
bruno
France · Solo · April 2026
1.0“Séjour annulé”
+Rien
−A refusé le remboursement de la location
Adriano
Italy · Solo · April 2026
10.0“Un soggiorno in coppia di 12 giorni bellissimo in questo posto fantastico da dove si poteva pure visitare l isola sempli”
+La tranquillità e la posizione bellissima tra fiume e mare…la bellezza e pulizia delle camere e anche del resto della struttura, la possibilità di poter usare gratis le canoe , la gentilezza e la estrema disponibilità dei proprietari e anche del personale, la piccola piscina e la possibilità di avere una ottima colazione o piccoli snack in giornata
−Niente :-)
Corinne
France · Couple · March 2026
10.0“Agréable, reposant”
+Tout, très bon accueil, très calme, l’emplacement, le personnel charmant et très prévenant, les chambres très agréables
−Tout etait bien