Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 30 reviews.
Skye
South Africa · Couple · October 2026
“Overall the apartment was fine ….. also you need to be aware that this is a shared space and only your room is initially”
+The room is spacious and flat was clean on arrival
−Firstly the private street to get to the apartment block is incredibly narrow and the advertised “private parking “ is along this narrow street wherever you can find a spot. Furthermore the entrance gate to this street is only automatic from 10am - 5pm so basically it’s like having a curfew …. If you want to leave before 10 it’s not possible and if you come back later in the evening it’s not guaranteed that you will be able to get in ( the host states you can message and they will open the gate but when we did this we received a reply only two hours later ) and when I informed them that the next morning we had an early flight I was told to park on the public street and not in the “private parking “ which was a main factor to why this accommodation was chosen … we wanted secure and safe parking. we were forced to find a parking outside on the public street for the night and walk all the way back up to the apartment.
Lucy
Australia · Solo · April 2026
+Great place with a well stocked kitchen, huge bedroom and bathroom, having a washing machine was amazing. Cute little balcony to dry your clothes from like the locals do!
−Parking was a bit scary, tiny spots and not much room to turn around, if you're hiring a car pick the smallest one available!
David
Switzerland · Solo · January 2026
+The room was great and very clean. Many things were provided (TV, free WiFi), A/C. The Check-in webpage also gives some useful information about Genova.
−The communication is terrible. I never received any information about the check-in. I haven't received any information and the provider didn't pick up my phone when I needed access. Fortunately, he called me back after a while. I had luck that I didn't arrive late in the evening. Furthermore, it should also be mentioned in the mail that an A/C is provided. Thanks to the reviews, I found that out. The location is hidden and a little bit outside. But with the bus, the center is reached within 20 minutes.
Matt
United States · Solo · June 2025
“Good value for the price if you're willing to climb a steep hill to get there.”
+Property was a good value for the price. A/C worked well.
−If there was supposed to be a breakfast provided, it was not mentioned or delivered.
Joan
Italy · Couple · April 2025
“Overall, it was a comfortable stay, and Genova is a beautiful city that’s definitely worth exploring! The self check-in”
+The place was super clean and tidy, the host was really friendly, and it was in a great spot,easy to find too
−We drove to the property but found no parking,street spots were full . We parked between cars, but by morning ours was the only one left and had a parking ticket. Although the host was very friendly, we didn’t realise when we booked that the bathroom is shared with the host , as they live in the other room of the same apartment.
Elena
United States · Solo · December 2024
“Exceptional”
Edoardo
Italy · Solo · December 2024
“Exceptional”
Quiril
Czechia · Business trip · October 2024
“Highly discouraged.”
+All I liked about this offer was the price. But it was with the seasonal discount and my account discount. If I had paid the regular price for this I would have been extremely disappointed.
−It all started with the checkin system. My host provided a link to a site where I had to go through a simple procedure. After the standard questionnaires, the system asked me to pay city tax plus a commission. The fact that this commission was not mentioned anywhere in advance was the first thing, it was small and the host deducted it. The problem was that the city tax I had to pay was calculated incorrectly. For some reason I had to pay twice as much. Host said he couldn't do anything about it and would give me a cash refund. I paid double tax, I still don't understand why. The apartment is very inconveniently located. The neighborhood is full of cars. Pedestrian accessibility is practically nil. It was very uncomfortable to get to the apartment. Finally, the neighbors. I don't know if they had rented a room under the same conditions as me or something else, but the level of discomfort was high, also due to the layout of the apartment itself. I should rightly point out that the apartment is not badly furnished with new things. However, the apartment is not comfortable, cozy or functional. The closet in the room I lived in was full of someone else's clothes. The question is why? Th
Priya
India · Business trip · October 2024
“Her warm hospitality and assistance transformed my 7-day stay into a wonderful & highly recommend.”
+Although breakfast is not provided by house owner, I appreciate their kindness and willingness to help whenever I need anything. They have consistently shown a supportive attitude, and I'm grateful for their hospitality
−My Personal Experience: As a first-time traveler to Genoa, I encountered an unsettling experience upon arrival. Reaching the city at 2:20 am, I found navigating the area challenging. The taxi driver refused to enter Via Silvio Bellotti, dropping me at the entrance instead of my destination. Unfortunately, my attempts to contact the house owner went unanswered. As a foreigner from India with no knowledge of Italian, I felt vulnerable and frightened. Lesson Learned: If you're new to Genoa and don't speak Italian, avoid arriving at night. Ensure you have necessary information and support before traveling. As an international traveler from India, I felt scared and disoriented. From Fright to Delight: My arrival at the guest house in Genoa was met with unexpected challenges, leaving me feeling scared and uncertain. However, the next morning brought a welcome change. The lady managing the guest house turned out to be incredibly helpful and supportive throughout my 7-day stay. Her kindness and assistance greatly alleviated my initial concerns, making my time in Genoa truly enjoyable. Her exceptional hospitality demonstrated the warmth and generosity of the Italian spirit, leaving a lastin
ROUSSET
France · Couple · August 2026
“Agréable”
+Propreté, discrétion du propriétaire
−Emplacement parking pour une très petite voiture et non fumer s’abstenir ( traduire wake ´ bake avant , chose que nous n’avons pas prêter attention)