Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 189 reviews.
Teresa
United States · Family · September 2026
“Horrible hotel, dont stay here.”
−This hotel was dirty. There was urine on the toilet seat. The sheets were filthy. The office attendant was very rude and disrespectful. We got kicked out after only being there 10 minutes and had a baby and small child with us. We were forced to leave late at night.
Malalai
United States · Couple · September 2026
“The worst hotel stay in my whole life”
+The bathroom and bathtub were extremely dirty and covered in hair, and the bedsheets were also dirty and full of hair. The room had not been properly swept or mopped. The front desk lady was also very rude and unprofessional. Overall, a very disappointing experience.
−There was nothing to like. Everything was extremely dirty, including the toilet, which had dried feces stuck to it and clearly had not been cleaned for a long time.
Robertson
United States · Solo · September 2026
+While it was dated it was VERY clean and checked all the boxes for me.
Fabiola
United States · Solo · September 2026
“The price, location, and facilities were not worth the cost. The area is in a bad neighborhood, and the TV remote was ve”
+The women at the front desk were very kind and helpful.
−The area is in a bad neighborhood, and I didn’t feel very safe.
Morris
United States · Solo · August 2026
+The staff was very friendly and helpful. Our room was very clean, and was well cleaned and provided freshed towels for all 3 days that we stayed there.
−The ice machine wasn't working, but it wasn't such a big deal.
Catherine
United States · Solo · August 2026
“We stayed there for 4 days 3 nights”
+I like that I got a corner room, and the hotel manager was nice.
−That I never got my deposit back
Marco Aurelio
United States · Group of friends · August 2026
“A deeply disappointing and humiliating experience that left us stranded late at night despite having a confirmed reserva”
+I am extremely disappointed and upset by the way we were treated during our attempted stay. When we arrived, the staff member initially treated us politely. However, shortly afterward, we were told that we would need to cancel our stay and that there was nothing she could do for us. This was extremely frustrating and confusing because our room had already been confirmed, yet we were not allowed to check in. What made the situation particularly uncomfortable was the feeling that we were being judged because of our appearance. We had just finished a long day of work and were wearing painting/work clothes, with some paint and dirt on our hands and clothing. I cannot say with certainty that this was the reason we were denied our stay, but the sudden change in attitude made us feel extremely uncomfortable and unwelcome. We are hardworking, honest people. We were exhausted after working all day and simply wanted to take a shower, get some rest, and be ready for work the following morning. Instead, despite having a confirmed reservation, we were left late at night without the accommodation we reasonably expected to have. The situation became even worse because Monterey was extremely busy
−Unfortunately, there was very little to like about this experience. The initial interaction was polite, but that quickly became irrelevant after we were denied check-in despite having a confirmed reservation and were left searching for another place to stay late at night.
Krystina
United States · Family · July 2026
“Miserable we stayed for five nights and cannot wait to get out or there but was told that it was nonrefundable”
+The name and that’s it!
−Rude stuff, uncomfortable, and not welcoming do not feel safe nor willing to replace towels or blankets we ran out of toilet paper and did not replace.
Migdalia
United States · Family · November 2026
“Con intraquilidad”
+Nada
−La señora de la reception es terrible persona mis amigos se tuvieron q ir por como ella los trató y cuarto estaba sucio
Luis
United States · Solo · August 2026
+Que está en buen lugar
−Muy pequeño , y el personal muy mal caracter .