Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Traveler36729288432
Family · January 2026
“Breakfast service”
+Ms. Minarty was very kind and helpful as she seated us to our tables then offered us some drinks (tea) which was delightful and then kept on taking our orders and being helpful in general
ahmado412
Family · January 2026
“Avoid during holidays or you will be stranded!”
+Avoid during holidays or you will be stranded! I had a concert booked and a room reserved, yet it was impossible to get to the hotel. The W Amman’s location is fundamentally flawed for any major occasion. Because it’s tucked into the Boulevard, when the police close the roads for pedestrians and cars, you are stuck. I sat in my car for 2 hours for a drive that takes 10 minutes on a normal day. When I finally gave up on the valet, I had to walk 30 minutes in the freezing wind. It ruined the entire night. This is not a "family-friendly" or "elderly-friendly" location by any stretch of the imagination. If you are dressed up for a date, the last thing you want is a 2km hike in the cold. Amman has much better options where you are actually treated like a VIP. The Ritz-Carlton and The Fairmont are far superior choices where you can actually drive to the front door. W Amman is a massive disappointment.
PaoloTw
Family · December 2025
“Jordanian hospitality at its best!”
+From the very moment we entered the hotel until the time we left, everything was simply superb. The W Amman contemporary atmosphere is stunning, perfectly designed and immediately impressive. The location is excellent with plenty of great F&B options nearby. Our suite offered breathtaking “wow” views over the city that truly elevate our experience. As Bonvoy higher-status guests, the recognition was impeccable and much appreciated, making us feel genuinely valued. Breakfast was among the most sumptuous we have ever experienced, with an outstanding selection of both local Jordanian specialties and international delicacies, beautifully presented and of exceptional quality. The concierge team was extremely helpful, providing thoughtful, insider tips that allowed us to experience the city at its best. Above all, what truly sets this hotel apart is the staff: without exception, the best we have encountered. Courteous, genuinely warm, professional, and always ready to help with a sincere smile. A big thank you to Ahmad, Issa, Yahya, Omar, Abdel Rahman and the whole W Amman team! This stay was a perfect expression of Jordanian hospitality at its very best. An unforgettable experience,
martamotazk
Family · December 2025
“The Heart of The W: The Exceptional Staff”
+Another exceptional experience at the W. We were taken care of by the incredible staff and treated like royalty from start to finish. The chefs and waitstaff at Mesh are truly second to none,exceptionally accommodating and always willing to go above and beyond. The valet team is equally outstanding, beyond helpful and committed to making your stay unlike any other. It’s the people at this hotel who truly make it special.
Alaaabukhalaf
Group of friends · December 2025
“Outstanding Service from the W Amman Team”
+I had a wonderful stay at W Amman Hotel. I would like to specially thank Mr. Abu Hashish from the restaurant and Ms. Farah from the reception for their excellent service and warm hospitality. They were both very professional, friendly, and always willing to help, which truly made my stay more enjoyable. Highly recommended!
Trail47392672782
Business trip · December 2025
“Best ever experience”
+Hi I'm Lina from Korea I stayed here for the first time but I would like to recommend all of you. It's placed in the center of city so you can enjoy Amman easily. And the staff are so kind and very careful, I've never seen like this kindest people, especially thanks to the staff Mina she's so sweet and delicate. You will never regret if u stay here
A9361LQmohammeda
Group of friends · December 2025
“Excellent”
+I truly enjoyed watching the match at Aura. The atmosphere was amazing, and the service was excellent I will absolutely visit it again ❤️
N9173KHmichaels
Business trip · December 2025
“Excellent stay”
+Absolutely amazing stay here. Super friendly staff, well organized and excellent food. I am sure I will be back when I come to Amman again
alyazeihq
Family · December 2025
“Promotion for your amazing employees”
+My experience was very delightful, the team is very welcoming and smiley, very helpful. Mohammed Abu Hashish and Abd Alsalam Alqadomi were very nice and dedicated to make me feel most welcome and addressed all the needs in seconds, they deserve promotions honestly. Thank you so much for this amazing stay
mohammadq569
Family · December 2025
“An amazing group of people making this place more than a place to sleep in”
+I’ve been around, visited more than your average traveler. I can classify this as my best stay in any Hotel I have been to. Let me just start by saying any place is defined by the people there, these are if not the best is one of the best professionals in this industry. Its extra hard when you are with a family and small kids creating their playground everywhere they go🌪️👶👧, this W team have gone above and beyond in its true meaning to make our stay not less than amazing. So thank you Mr. Issa, Mutasem Fadda, Abedalssalam, Milad, Tala, Shamaileh