Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
mo_niika
Poland · Couple · May 2025
“Love this place!”
+It's a perfect place to stay in Kamala. The area is quiet but close to the centre with shops, restaurants, and to the beach. The hotel is brand new, our room was spacious and cozy. The swimming pool was a great place to relax. The owner is nice and helpful.
Simply Nisa
Malaysia · Family · May 2025
“Beautiful Hotel with Excellent Host”
+The lady who owns the property is wonderful, always greeting us, very attentive, helpful, caring and all the positive words I could think of. I was travelling with my elderly parents and purposely booked a deluxe room that had easy elevator access for them so they wouldn't have to use the stairs. She upgraded us to the ground floor pool access deluxe suites so parents could have easy access. She demostrated to my mother how to safely get in and out if the pool showing a lot of care. That's just one example of how tuned in she was to guest needs. Thank you so much! They don't serve breakfast but you can easily access food and if you book the deluxe rooms you get to make yourself breakfast. The rooms had direct access to the pool, a mini kitchen equipped with a sink, cooker top, cooking utensils, microwave oven, kettle larger fridge than most hotels and a toaster. We saw a big hotel car park too. Location was good between the main street and the beach. Lots of halal eateries nearby. I recommemd Amena's halal food by the beach. Many 7-elevens and massage parlours in walking distance as well as a Big C and Tops.
−Nothing to do with the hotel but there are some "overly friendly" dogs (not the hotel's) that are not kept on leash on the path to big C who like to interact with people. We normally do not mind dogs but one of almoat pounced on my elderly mum. Just be on the watch out when you walk out to big C if you do not like dogs :)
marian
United Kingdom · Group of friends · May 2025
“Nice hotel”
+big, clean, comfortable room. staff very helpful. pool nice. Close to bigC & small night market by the bigC
−more of a walk (round the back of buildings), than i imagined, but only a few minutes
Tahir
Austria · Family · April 2025
+This small hotel run by Ju and Zen is super cozy. They are really great and help you with anything you need - questions, problems, where to go, what to see. Besides being awesome owners, they are just really nice people. The rooms are big and have everything you need. The pool is clean, and the whole place is so peaceful after the busy streets and beaches. We really loved it there!
Assiri
Saudi Arabia · Family · April 2025
+We had a wonderful stay at VIVACE Hotel in Phuket and I honestly can’t recommend it enough definitely a well-deserved five stars. The room was spotless and well-maintained, making it ideal for families who are looking for a clean and quiet place to relax. This is not a party spot for teenagers, but rather a calm and peaceful environment that suits families perfectly. The staff were incredibly helpful and friendly always ready to assist with anything we needed, no matter how small. It made a big difference and added a warm, welcoming touch to our stay. They are genuinely generous and hospitable. One thing that really impressed us: after checking out, we realized we had forgotten something in the room. Without hesitation, they sent it to us by motorcycle straight to the airport! That level of care and service is rare and truly appreciated. They also offer daily laundry service they’ll collect your clothes and have them washed and returned the very next day. Everything came back perfectly, and nothing ever went missing. The location is also super convenient. On one side, you have Big C Market (like Walmart), 7-Eleven, and a few pharmacies all within walking distance. On the other side
Mark
United States · Solo · April 2025
“Wonderful”
+Lovely place to stay. The staff is incredible. Very nice pool. It’s an attractive location close to everything in Kamala. Would definitely recommend it!
Wayne
United States · Family · March 2025
+Staff was awesome and hotel is in an excellent location for restaurants and the beach.
Melissa&Chuck
United States · Couple · March 2025
“Lovely, low key... perfect!”
+Staff (Zen) is amazing, such a sweet and helpful host. We received so many recommendations on things to do and places to eat! Kamala Beach area is much more low key than the crazy busy Patong Beach or Old Town areas. Hotel room (deluxe studio w/balcony) is perfect for a couple, lovely pool and housekeeping daily, wifi seemed solid until a storm passed through. Walkable to Big C for groceries, tons of restaurants. Need to use Bolt to get to any other areas including the island snorkel trips, elephant sanctuary, Old Town, Temples, etc. Worth it for the quieter location. All in all.... WONDERFUL!
−You need cash for just about everything around town. Hotel sign needs a refresh for Bolt drivers to see as hotel itself has an unassuming exterior. I found the mattress and pillows on the hard side (two twin beds vs one bed was a bummer as well)
Elena-Laura
Romania · Couple · March 2025
“Perfect”
+Perfect stay, very clean, very nice people, we loved the place. We would come back there for sure.
−Everything was perfect
Jelena
Croatia · Couple · March 2025
+We loved the accommodation! So clean and spacious. Pool amazing. Staff lovely. We felt like at home.
−That we have to go home!!! :))))