Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 127 reviews.
ANDREW
United Kingdom · Solo · June 2026
+The pool and garden area were nice. Good location.
−Noisy air con. Room lacked tlc with a lack of care taken over some details. Wouldn't take much to make it look a lot better. The room was small with one bed right up against the exit door. Wooden stairs to Room were sloping and felt unsafe
Leah
United States · Group of friends · March 2026
“Exceeded every expectation for the price. I impressed my traveling partners by finding this place 😎”
+Central, secure, easy parking, friendly staff. Frigid A/C. Very clean pool and a beautiful lush courtyard garden. Very comfortable lounge furniture on our private shaded balcony. Check-in was easy and it seems like some people are living in the complex long-term so it is clearly cared for as a real home. Kitchen was well stocked, and our only two requests for couple extra towels and refilling the drinking water as it was getting low (but did not run out!) were promptly accommodated. Would certainly stay here again.
−There was an awkward step from the bathroom to the hallway that my mother stumbled on in the night, so it could be more clearly marked, but she was fine. If stairs are a problem for you, be sure to request a ground floor room, because the ceilings are high so it’s more steps than usual to the second floor.
Tino
Germany · Family · January 2026
+Nice staff, cute complex
−Toilet seat broken, a little to small for the toilet, uncomfortable
Roman
Romania · Couple · January 2026
+Very nice place with a friendly owner and good laundry service. We highly recommend you this place for a budget but private stay.
Yasmin-Lévi
United Kingdom · Family · December 2025
“Great stay, would recommend to other backpacking families”
+We loved our stay here. The photo of the villa right next to the pool is exactly as shown. The steps in the image lead from the balcony in the bedroom, straight down to poolside. The kitchen was also a great size with a large table. We were a family of 5 and had plenty of space here. One room has two singles, the other a double plus a single and a couch. The living room also has a sofa bed which is like a large single/ small double. The bedrooms come off the main living/ kitchen area - with a hall way that splits either side of the main bathroom, so a nice way to block noise to the smaller room for the children. The kitchen comes with all utensils etc and a hob (no oven), as well as a blender (to make your own pina colada’s). There is also direct access to the roof top but we didn’t use this due to the mosquito’s. We also loved that the villa had two balconies - one from the living room with a table on. Our daughter ate breakfast here every day. And one outside the bedroom, that led to the pool. It also has n outdoor fridge, which was a great touch for keeping the drinks and snacks cool. Although this was slightly out of the way, the walk to downtown was lovely, felt safe and close
−There were a lot of mosquitos here so you have to be on top of closing doors and nets etc. the mosquitos nets could do with some repair and had some small holes in - we couldn’t figure out how else they’d be getting into the room but honestly the kids got so many bites! We ended up at the pharmacy buying cream. The owner was really helpful and advised the best cream to get but we’d prefer to not get bitten in the first place. Pool was very cold but we didn’t mind this on a hot day. Also a little bit on the older side but again we are travelling and not expecting perfect standards for the price we paid. There is a resident iguana that lives in the tree so bare this in mind if you’re scared. It was very friendly and our kids loved seeing it come out to eat the plants.
Rebecca
Netherlands · Solo · August 2026
“Goede ligging!”
+Leuke accommodatie om te zien, met een lekker zwembadje. De man van maintenance is enorm vriendelijk en glimlacht de hele dag. Het appartement is ruim en heeft gratis parkeergelegenheid. Op loopafstand van Tulum Pueblo en je kan kruipend naar de grotere supermarkten. Als het schoner was gaf ik het direct een 8 of 9, want de prijs is zeer aantrekkelijk.
−Het was helaas niet zo schoon. De keukenkastjes plakten aan je handen vast en ook op de badkamer vraag ik me af of de douchemat wel schoon was. Zag er mottig uit. De afvalbakjes met toiletpapier werden niet dagelijks geleegd. Sws geen schoonmaak gedurende het verblijf. Maar dat hebben we in Mexico meer meegemaakt. Voor 3 personen is het appartement groot genoeg, maar wij waren met zijn 4en en 1 tweepersoonsbed was een twijfelaar. Dat slaapt niet lekker met volwassenen lijven.
Léna
France · Family · May 2026
+Un alojamiento perfecto, muy funcional y limpio. El personal fue muy amable y acogedor
Sandy
Mexico · Solo · April 2026
+Espacio y limpieza
−Todo perfecto
Nadia
Canada · Family · January 2026
“Propre bon pour 1 nuit seulement”
+Emplacement
−Chambre était pas vraiment confortable
Jose Miguel
Mexico · Family · January 2026
“Excelente equipo de trabajo que labora; espacio un poco descuidado.”
+Buena ubicación, servicios muy cercan a las villas. Las personas que atienden muy amables y pendientes si se requiere algo.
−La habitación olia a mucha humedad, y habia mucho mosco. Compré insecticida y se logró controlar. Por otra parte, los botes de basura estan a la altura del lobby, y los huespedes dejan la basura fuera de ellos, lo que causa mal aspecto y olor desagradable.