Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 53 reviews.
Nadine
United States · Family · August 2025
“Could be a wonderful place with a little love and attention”
+The location is good. Beautiful old building with a nice view of the lake if your room faces that direction. Nice terrace in front.
−The parking is a long walk. The whole place need love and attention.. The room furnishings are not very nice and the common areas were either off-limits to hotel guests or being used for storage. and not inviting to use. There is a lovely garden, but no place other than a single bench to sit and enjoy it. There is no AC (which is fine) but as the hotel sits on the noisy main road, the windows cannot be left open for ventilation.
Christina
Switzerland · Couple · July 2025
“Very pleasant stay with lake view”
+Room was very comfortable and clean, with a beautiful view of the lake Breakfast was very welcoming and staff helpful and responsive Located very close to where the boat to Gunten arrives
−Shared bathroom - in general not a problem but you couldn’t use the toilet if someone was having a shower / brushing their teeth as the bathroom cubicle and the rest of the bathroom area shared a main door
Muath
United Arab Emirates · Solo · July 2025
“Pleasant”
Kathleen
Switzerland · Solo · November 2024
“Absolutely horrible in all possible ways!”
+The location was close to bus stop. It was cheaper than other hotels in the neighbourhood. you get what you pay for, although in this case less than what you pay for... lesson learned.
−Absolutely Horrible!! No yard lights when I arrived at dinner time in the dark. No lights on in empty house when arrived. Everything pitch dark. Ended up at neighbor's entrance first as this was only lights on so assumed it must be the hotel entrance. They were not happy. Terrace door to my room didn't lock. The shared bathroom only locked with a hook. Not listed as a self-check-in hotel or that no staff would ever be onsite. Directions for finding a key sent only to my app not email the day of check in. Had to search around and found the key up a few stairs in a different area then entry with note saying no reception. One other guest for first night then no other guests in whole house. Wifi did not work. Tried calling phone number to hotel when arrived for assistance and phone number is disconnected. Bookings.com also could not reach the owners. I was advised to send a message so I left the owners my number asking to call right away on the bookings app since Bookings.com nor I could reach them. Nobody bothered to call me. Got an email a day later. Stuck staying in a ghost house with terrible or actually NO customer service. Never should a guest expect to arrive to a hotel in the d
Marcelo
Switzerland · Couple · November 2024
“Good”
Vincent
United States · Solo · October 2024
“Great value in beautiful location!”
+The room was nicely appointed and spacious! The shared bathroom was large and very clean. The breakfast was excellent.
−The internet password provided did not work.
Viktoria
Switzerland · Couple · September 2024
“Sorry, but cant recommend this neither for the price or the stay as it looks now.”
+Very nice views.
−No welcoming message when we came, just keys on a table. No staff around. The website show something different than reality. Very sad surroundings, no water in the old cracked pool, the garden was not well kept. Very poor interior design. Old shoes in the main entrance together with other storage things as a first impression as a customer. The communication in the room was very poor and not customer friendly. No parking info. We hav to park 200m away cause the Villa doesnt have a parking! They really need professional support and advice how to change both the garden and the interior and marketing strategy.
Kidoong
South Korea · Couple · August 2024
“Superb”
+View is amazing. Location is just 30 steps away from lake. Old but clean.
−Old locking system with big physical key. Hot.
Shahin
Sweden · Family · August 2024
“Overall, I was disappointed with the stay and would not recommend this property unless these issues are addressed.”
−I recently booked a room at this property and unfortunately had a less-than-ideal experience. Firstly, the toilet was shared, which was not clearly stated in the room description. This is a crucial detail that should be communicated upfront to potential guests. Additionally, the building is quite old and not well-maintained. Upon entering, you are required to remove your shoes and wear flip-flops, which may be uncomfortable for some guests. Moreover, there is no parking available, not even a designated spot to unload or load your suitcase, making it extremely inconvenient if you have luggage to manage.
Warren
Australia · Business trip · August 2024
“Disappointing”
+Location on the lake clean and big shared bathroom
−There are so many things from no sign on the building, nobody at reception, breakfast was not provided as the the card in reception suggested and no instructions in the room, no apology or compensation for missed meal, the response from my complaint was rude, it was stated that an email was sent with breakfast instruction but I did not have internet, can’t pull up with a car out the front even for a mini, parking is not close, can’t access the lake without a walk and as I later discovered the breakfast is at a cafe 400m down the road