Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 74 reviews.
isabel
United States · Couple · June 2026
+I booked this apartment for a friend who traveled to attend my birthday celebration on May 12, and the experience was absolutely unacceptable. My friend arrived in the early evening, only to find that there was no reception, no staff available, and no information on how to check in. After spending a considerable amount of time trying to find assistance, he finally located someone, who informed him that the reservation had been canceled because he was “late.” What exactly does “late” mean? Guests travel from different cities and countries, and nowhere was it clearly stated that arrivals after 6:00 PM would result in a canceled reservation. No one answered the phone, no one responded to requests for assistance, and there was no proper reception service in place. Leaving paying guests stranded without support and then canceling a valid reservation because they arrived in the evening is completely unacceptable. The lack of communication, professionalism, and basic hospitality was shocking. This was one of the worst accommodation experiences I have ever encountered. If you value reliability, customer service, and the ability to actually access the accommodation you paid for, I strongly
−There was two frogs in the apartment! they have changed the the apartment for a single room just because he was late. It was not even 6 pm!!!!!
Mario
Brazil · Couple · November 2026
+Quarto
−n.a
Nathália
Brazil · Solo · October 2026
“Nossa, eu realmente amei! Achei lindo, lindo lindo! E sou arquiteta, então presto atenção em decoração e conforto.. gost”
+Achei absurdamente LINDA! Confortável, e pretíssimo do quadrado, na verdade, eu considero até que faz parte do quadro! O wifi funciona, a tv eh smart, o banheiro do quarto eh grande e bonito, a cama eh queen (super confortável) o espelho eh grande, tem frigobar e cafeteira (nao usei, mas tem), tem toalhas e roupa de cama.
−Ai eu gostei de tudo, mas, acho que poderia ter um bebedouro comunitário, seria um diferencial pra pousada e também comparada a outras pousadas.
FABIO
Brazil · Couple · October 2026
+Conforto e localização
−Atendimento e instruções praticamente inexistente
Renne
Brazil · Couple · September 2026
−O atendimento deixou a desejar, tive um contratempo e chegando antecipadamente e não tive resposta se seria possível antecipar o check-in ou apenas deixar as malas em segurança no local. Além disso não obtive informações (e retorno) sobre como acessar a cozinha e itens de utensílios.
Rodrigo
United States · Solo · September 2026
+Localização excelente, acesso tranquilo e checkout flexível
−Baratas no quarto e a limpeza estava nota 6
martins
Brazil · Solo · August 2026
“Localização excelente, acomodação super aconchegante. Super indico, e voltaria.”
Mendes
Brazil · Solo · August 2026
“Foi muito bom”
+Muito bom
−Mofo no quarto
Raquel
Brazil · Couple · July 2026
“Ótima”
+A localização é ótima, praticamente dentro do quadrado. Tem a praticidade de senha na porta, tirando aquela responsabilidade de levar chave, trazendo ainda mais conforto na hospedagem.
−a lâmpada que dava acesso aos quartos não estava funcionando ou estava desativado o sensor. Mas, nada que uma lanterna no do celular não resolva.
Luciana
Brazil · Solo · June 2026
+Sempre melhor escolha em trancoso
−Amo tdooo