Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 57 reviews.
silverchairbg
Bulgaria · Family · September 2026
4.0“First unhelpful host we've encountered for over 10 years of summer vacations in Greece.”
+The location of the property, the view and the maintained garden and pool
−Unhelpful Host & Rigid Policy: The host was totally unaccommodating and refused to help with basic requests. I attempted to alter or cancel my reservation just 8 hours after booking,nearly a full month before the stay,and the host flatly refused to cooperate. Uncomfortable Beds: The mattress is spring-based and uncomfortable, leading to poor sleep. No Mosquito Nets: Neither the bedrooms nor the bathroom had mosquito nets installed on the windows. For 3 nights, we had to wake up in the middle of the night to hunt and fight mosquitoes. No Housekeeping or Linen Changes: Bed sheets and pillowcases were never changed once throughout our entire 6-day stay. Lack of Basic Amenities: The property lacked essential cleaning and hygiene supplies. There was no hand soap, body wash, shampoo, dishwashing liquid, or sponge provided, even though kitchen dishes were available. Refused Household Essentials: When we asked for a simple extension lead or requested to borrow a beach umbrella (had acquired two left by other tourists on beaches by the time we left), the host refused. We had to ask for the wifi password, the wifi itself was terrible. Poor TV Placement: The TV screen is far too small for the
Тамара
North Macedonia · Couple · September 2026
1.0“Catastrophe! Do not book.”
+The location, yard and pool were very nice and kept well. The pool was spotless.
−There are so many things I don’t know where to start. The first impression was the uncleanliness. We had to buy a disinfectant. Then, there were so many ants everywhere in the room. They went into the food, our stuff - we just couldn’t get away from them. The towels had brown spots on them, I don’t even want to know what the spot was from… The last day, the curtain rod fell by itself. If one of us was standing underneath it, we would have had quite a headache. The cupboard underneath the sink had this awful smell, I got sick every time I opened it to throw away garbage in the waste bin. And lastly, because of their poor management, they overlooked some issue with the payment. I asked them when I made the reservation 3 months before, if it’s cash or or card. They told me it’s through booking so no need for cash. On the last day before check out, the staff comes and tells me I haven’t payed the accommodation, like it’s my fault. I explained the prior conversation, and someone from the management called me and told me that i had to pay somehow. I had to call my bank, and somehow manage to send the payment. This way I had to pay more because of transactions fees, I had a lot of stress
Lucy
United Kingdom · Solo · September 2026
6.0“Great location, but room did not match the photos”
+Great location, very close to multiple beautiful beaches, good restaurants and supermarkets. Away from the main road so nice and quiet. Nice clean pool which stayed warm into the evening.
−Firstly, as other reviews mention, the staff are not available and they don't say where they will be or how to contact them if there is an issue. When we arrived after travelling all day (whilst keeping the property updated in our arrival time) we didn't receive very nice welcome. After looking for a member of staff, someone finally directed us to our room from a dark balcony. This room was not the room we booked. We chose a more spacious room with twin beds and a nice pool view (at least the photos showed a pool view), but instead we were given a tiny room at the back of the building with a double bed and no pool view and didn't have all the facilities listed. It looked completely different from the photos. My sister didn't want me to cause a fuss so we stayed in this room. The WiFi password was not provided and we didn't see the owners all week to ask for it and we didn't know where to find them, so we ended up just using our mobile data. The bed was very uncomfortable as the mattress was old and the springs stuck into us and disturbed our sleep. No hand soap provided (or shower gel etc.). Washing up liquid provided in the kitchenette, but no sponge or brush provided so we had to
Tudor
Romania · Couple · August 2026
10.0+Very close to koukounaries beach.
Julia
United Kingdom · Family · August 2026
1.0“Don’t stay here.”
+Location close to Koukounaries beach
−We were sold a 2 bedroom apartment for 4 people with a living room, dining table and outdoor furniture. There was no living room and no dining table - apparently the dining table is the small max 2 people bar stand in the kitchenette. The tiny outdoor table only seats 2 and cannot take more due to its size and the narrow balcony. So there was nowhere to sit in the apartment apart from on the beds. No basics - washing up liquid, sponge, tea towel, soap… the island water is not drinkable due to heavy metals but they did not inform us or leave any bottled water (2 other apartments we stayed in on the island provided us with 2 large bottles to get us started). The only info given to us on arrival was a restaurant recommendation (obviously on commission), not told the WIFI code and this was not on the pre-arrival info or in the apartment and our signal was poor so we had to find the owner and ask for it. All doors and windows have to be closed for the aircon to work, so 1 person can’t sit outside while others are inside because they can’t get back in from the balcony without knocking. It isn’t powerful so the flat takes a while to cool down when turned on. No shower curtain and no equip
Sabina
Romania · Solo · August 2026
4.0+The outside and the pool are very nice
−It eas not clean at all, dirty bathroom, AC extremely annoying
Lesley
United Kingdom · Family · August 2026
9.0“Accommodation in a great location with a lovely pool that’s great value for money. More comfortable mattresses would ele”
+Location; swimming pool; very quiet
−The beds were uncomfortable
Ivana
Slovakia · Couple · August 2026
8.0“I appreciated the location, mosquito nets, functionality but the design was a bit old”
+The location was great. Close to the main beaches, close to the bus stop.
−The furniture was a bit old in the room.
Markus
Germany · Couple · August 2026
7.0“Fantastic quiet area, very nice and relaxed pool, supermarkets in both right and left directions just a few minutes away”
+We had room nr. 5 with mountain view. Very nice and calm area. Balcony with laundry rack was nice. A little kitchen with a freezer made it easy to store snacks and drinks. The pool area was extremely nice and quiet. Lots of nicely smelling flowers in the garden and a shower to wash off sand from the beach. Hair dryer in the room.
−The shower was a little bit difficult especially for tall people as the shower wall was very small. No shampoo, soap or shower gel available but that was no big deal. An extra chair for clothes or bags to put on to would have been nice.
Martin
Bulgaria · Solo · August 2026
10.0+Very clean, great surroundings, the pool is excellent too. Very tranquil and close to the forest.