Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 71 reviews.
PRABAL KANTI
Bangladesh · Solo · October 2026
“Very low quality hotel. This is not a family hotel.”
Md Nasir
Bangladesh · Couple · October 2026
“They are scammer!”
+Nothing!
−It was a scam. They made us fool with different photos on Booking.com and upon arrival in the late evening, we were forced to pay significant amount of extra money for one night. Then on the 2nd day, we had to move to other hotel. It is a complete garbage!
Priya
India · Solo · October 2026
+Good stay and staff was helpful
kushagra
India · Family · September 2026
“It’s scam don’t go”
+It’s scam don’t go
−It’s scam don’t go
Malka
India · Family · April 2026
“i m cancel my order very bad experiance”
+i m cancel my booking
Peter L
New Zealand · Family · March 2026
“Very basic accommodation - bring your own water and toilet paper!”
+Room was secure and private, clise to where we had to go each day. but we were quite relieved to move somewhere far nicer for only a few dollars more a night...with cleaning and laundry service and cheap meals!
−We advised of late check-in and were notified by email that was ok. However we arrived to place locked and staff member sleeping on the couch in the foyer. He contacted another man qho eventually arrived but was not aware of the booking until he rang another office...finally sorted after about an hour, at 1am!. Room was clean- ish but sheets were greyish, not white and my wife was bitten by bed bugs or sonething. There was no toilet paper so we had to pay the sleeping man to privide a roll. We had to provide oyr own drinking water. Shiwer cold and only dripped. TV not working???
Aniruddha Kumar
India · Couple · December 2025
“Horrible experience”
+Nothing
−The place is horrible, with no room available for the guest. The manager tried to shift us to other hotel. Therefore, we didn't stayed at that place. Second, the place is quite different from the pictures given in the website.
Aayush
India · Family · December 2025
“Disappointing Stay at VIA SR ROYALE by FAB hotels - Avoid!”
+The only redeeming quality was the owner, Saquib Ahmed, who was soft-spoken and tried to make amends.
−I'm writing this review to warn potential guests about the horrible experience I had at VIA SR ROYALE by FAB hotels. From the moment we arrived, it was clear that the staff weren't interested in providing good customer service. The receptionist, Rajendra, was extremely rude and arrogant. Despite having a confirmed online booking, we were given a tiny room that didn't match the delux room we were promised. The room itself was a letdown - just a table fan in the corner, no proper chair, and no phone for room service. To make matters worse, the hotel's location on Google Maps is inaccurate. The location itself is a major issue - you'll struggle to find autos or buses nearby, and the metro is far away. We had to stay in a smaller room for a day due to a supposed shortage of rooms, despite booking a month in advance. The hotel staff seemed more interested in harassing us than resolving the issue. Overall, I'd strongly advise against staying at this hotel. FAB HOTELS SHOULD LOOK INTO THIS - this was not expected from a brand like FAB hotels. Such a disappointing experience!
MUKHERJEE
India · Couple · October 2025
“The whole checkin and checkout process was hassle free...rooms were clean and they provided”
+The staff ,the whole check-inn and check-out process was hassle free...rooms were clean and they provided us a room with a good view as requested..cleanliness was top notch and amenities were satisfactory...the breakfast is lavish and enjoyable..overall a nice pleasant stay
Aditya
India · Family · October 2025
“The hotel was in prime location”
+The hotel was in prime location, The hospitality is really good, food is very tasty