Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Philip Morrison
United Kingdom · Solo · October 2026
+Really clean and tidy . Good location
David
United Kingdom · Couple · October 2026
“There are way better places than this for the price in Bedford.”
+Easy to find Room was large enough for two Bedding was OK Free parking
−Horrible decor, purple black and silver throughout. Really garish The room we had the bathroom door didn't close shut The door to the room from outside didn't fit, there was a cm gap at the top On the evening we arrived here was no hot water from the shower or from the sink. There was no maintainance staff available @ 19.00hrs I had to ask reception for the hot water to function in the morning Then the mainrainance staff kept his shoes on in the shower room leaving a smeared floor in the shower cubicle Breakfast was finished by 8.30, not guest friendly unless you're a contractor staying over Definitely will not return
Christof
United Kingdom · Solo · October 2026
−There was was an issue with the plumbing system. Loud noises at midnight and in the morning, metal pipes vibrating. Repair needed. Hotel said it would be done nexy day.
Rob
United Kingdom · Solo · October 2026
+Lovely hotel and decor. Room was comfortable and facilities were excellent.
−Parking
Verona
United Kingdom · Solo · September 2026
+Very helpful and pleasant staff. The environment of the hotel is like home from home. I will definitely stay again. Hopefully, they will be able to provide a nice full English breakfast :-)
Bridget
United Kingdom · Solo · September 2026
“A warm welcome, great location, good restaurant and bar.”
+The Verve staff cannot do enough for you. Thank you to Baz, Naz, Rebecca, the lady who tidied our room and the handyman who helped us downstairs with our heavy cases. The bar and restaurant on site offer a great range of food and drinks in a pleasant dining area. There is a garden and outdoor area for sunny days. Twin beds are soft, comfortable but narrow (to fit in the space), a handy fridge is provided and a fan for warmer weather. Plenty of tea, coffee and biscuits in our room. The en suite shower room was small but adequate and the water temperature and flow was fine. Good location for town and Bedford Station.
−Stairs become narrow at the top of the hotel with no lift, but that's the nature of a building with history.
Ernest
United Kingdom · Family · September 2026
“Well appointed hotel, spotlessly clean”
+Excellent room good facilities
−Room sink was slow to empty and hot water took a long time to come through
Sandra
United Kingdom · Solo · September 2026
“Pleasant and comfortable”
+Near to where I needed to be on the Friday night.
−Nothing
Janet
United Kingdom · Solo · September 2026
“Nice hotel”
+Friendly and helpful staff. Lovely restaurant facilities and good food.
−Having to wait for another guest to be woken up to let us out of the car park as there is limited parking.
Dushant Kumar
Spain · Solo · September 2026
“Absolute Scam. Do not stay here.”
+Nothing. Absolute Scam!
−Absolute scam! Do not stay here. The Bad: ❌ The room in the pictures does not look at all as the room alocated. ❌ Unbearable noise.. ❌ Dodgy privacy policies. ❌ Lied about the refund. Review: I don’t usually leave bad reviews, but this hotel is a complete joke. The first thing you notice upon arrival is that the room looks absolutely nothing like the pictures online, and feels like a completely different place. Getting any sleep is difficult. There noise from the restaurant and kitchen bleeding through the walls, combined with the racket of customers in the corridors.. Zero soundproofing. To make matters worse, the front desk demands your driver's license to make a photocopy, which feels like a highly suspicious privacy policy and makes you feel unsafe from the very beginning. To top off this nightmare, I decided to leave early. The staff promised they would refund our second night if we requested the cancellation through Booking. I followed all the steps, but they never honored their word and kept our money. Awful management, liars, and horrible service. I would never go back even if they paid me. Stay away!