Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 162 reviews.
Iustina
Romania · Solo · November 2026
“Heaven”
+The views are incredible, the staff is very very friendly and helpful, and the food was delicious. The rooms were of course dreamy and it made my trip.
tsolmon
Mongolia · Couple · October 2026
“Communication is key”
+Amazing location and awesome experience! The view is jaw dropping!
−The hotel canceled on us, when we were on our way. If you don't respond to their emails they can cancel it at their end! That was frustrating, even though they allowed us to stay in the end. We came at 7pm with our private car, but it was so scary to go up in pitch black. They pick you up in ATV but was very scary and had safety concerns.
Jenny
Australia · Group of friends · September 2026
+Impressive views and novel experience
−Na
Daniel
Switzerland · Couple · September 2026
“A once in a lifetime experience”
+Pick-up in Ollantaytambo went smooth - we were brought directly to the lodge. After a warm welcome we were escorted to our dome where they also offered us to have the dinner directly there. The food was very good! Once we turned off the lights we had exceptional views of the night sky. The whole experience was amazing and when waking up we could observe the valley while having breakfast. The staff is super friendly and the dome is well equipped for cold nights as well. For us the stay was a once in a lifetime experience which we will for sure remember!
−Nothing
pyka
Poland · Couple · September 2026
“One night very nice!”
+Location amazing, very good food but pricy so be ready to spend more .but one night worth it. Very kind stuff.
−Prices in the restaurant and that they didn’t let us know about cappuccino extra has to be paid for breakfast .
Nathalie
United States · Family · August 2026
“An Unforgettable, Surreal Experience - 5 Stars!”
+We had an absolutely exceptional family fun experience with Vertical Sky Sweets! Hanging in the glass pod under a full moon with surreal, clear views of the white-capped mountains was something our family of four will never forget. To top off the incredible setting, we were treated to wildlife sightings right outside, including two condors and an eagle! The food and drinks were top-tier,the dinner was excellent and the cocktails were superb. But what made the experience truly special was the incredible team. Gaby and Juan Carlos were amazing hosts who went above and beyond, doing everything possible to ensure our family had an incredible time. If you're looking for a breathtaking adventure with extraordinary service, this is it. Highly recommended!
Helle
United States · Couple · August 2026
“Amazing place, Amaxing staff.”
+Amazing place and amazing staff. Waking up to the view of the mountains were spectacular. Thrilling to ride the ATV up the rest of the way to the restaurant, arriving after dark. And exiting after dinner walking down to our dome in the dark with headlamps on a tiny steep trail.
−Even following direction for the hot water in the shower, I ended up with a lukewarm shower on a freezing night. Also the heater was a fan and too noisy to run during the night.
Pressian
Bulgaria · Solo · August 2026
“Overall, it was an exceptional concept and an experience I’m glad we tried, but unfortunately, the extreme cold made it”
+The views are exceptional
−Here’s the revised version with those points added naturally: The main problem with our stay was that it was extremely cold. The accommodation provides only a small heater, which is simply not powerful enough for the space, and only about two blankets. All of us had to sleep wearing one or two layers of clothing just to stay warm. This significantly affected our comfort and overall experience. The cleanliness was also disappointing. The actual windows of both the dome and the capsules were dirty, which is particularly unfortunate given that the views are supposed to be one of the main attractions. There were also stains on the bed sheets, and the towels were visibly worn out and in need of replacement. The check-in process was unnecessarily complicated. I had to ask about every single step,what we should do next, where to go, and how the process worked,instead of receiving clear instructions in advance. Some of the capsules are located 10-20 minutes away from the main facilities, yet there was not even a bottle of water provided in the room. The shower amenities were also very basic and of rather poor quality. Finally, the dome itself felt quite dated and clearly needs maintenance
Laura
United Kingdom · Couple · August 2026
“Unique experience, staff amazing, would recommend”
+We stayed in the dome, it was a unique experience, beautiful views, clean. It had kettle and hot water bottles in the room as well as a heater for when it got cold at night. Breakfast was so good and the staff were so nice and helpful. The journey up there was organised well and was easy.
−We had our dinner brought to the dome. We wasn’t keen on the dinner food and paying $30 set menu each for what we got was a bit pricey.
Michael
United Kingdom · Solo · July 2026
+Waking up to see the sun strike the glacier on the mountain opposite, all from the comfort of my bed! Also, the staff were lovely
−Jacuzzi is a nice idea, but the water was only lukewarm