Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 36 reviews.
Ariel Ciufia
Argentina · Solo · August 2026
“Relaxation and nature: the perfect combination”
+Great plce to relax and enjoy the nature. Outside the noise of the city.
−All good!
Ivo
Latvia · Couple · January 2026
+Cozy place with nice views to the Bacalar lagoon. Exotic vibe and friendly host and nice breakfast. There is a possibility to explore the lake with kayak.
Renato
Portugal · Family · May 2025
“Good”
+Super friendly staff. Location by the water. Breakfast.
−Lots of road noise makes it difficult to rest. Shower water pressure/temperature.
Marcelo
Brazil · Group of friends · April 2025
“Wouldnt recommend”
+The cabins are nice. The beds are extremely confortable. They have a pier that allows to enjoy the lagoon right there.
−The hotel is far from the village, so a taxi is needed at all times. The inclusive breakfast is not good. They served chilaquiles, but they were blend and insufficient. Also, within the cabin there is a bathroom, but it's open. So there is no privacy.
Miguel
Spain · Solo · March 2025
“Very good”
Jaime-lynn
Canada · Couple · February 2025
“Wonderful place, we would definitely stay again.”
+The room was super cute and spacious. The location on the lake was lovely. The breakfast was really nice and different each day which was nice. The staff was very nice, although we don’t speak very much Spanish we used google translate for the things we didn’t understand. But they were kind and helpful. Beautiful sunrises and the moon reflecting on the lake was beautiful.
−Their dock/lake front, is a port for many boat trips, so you don’t have much space to enjoy the dock or lakeside without disruption. (Great for them for business but not so peaceful to enjoy the space to relax)
Beissel
Germany · Solo · February 2025
“Disappointing”
+It was located directly at the lake as mentioned. The Personell was nice.
−Location at the lake m, however due to the tourboads not really relaxing to stay at the water. For solo travelers especially not recommended or without a car, as it’s close to the highway. Quite noisy during the night. Not really clean I have to say.
Mark
Australia · Family · January 2025
“Not what we expected.”
+I liked the access to the lake. The parking was good.
−The noise from the highway is terrible in the room we had, making it very difficult to sleep. The staff don't mention it, and so is an unpleasant surprise when you lie down. The common facilities are tired and need an update. There is nowhere to sit undercover if it rains. There are boat tours organised for visitors who use the jetty making for a less private setting. They had a bar outside but no drinks. Not even canned beer. I was told to go to the kiosko on the other side of the highway. Downstairs is private for the people living there making for a strange setup. Only one of the kayaks worked. We stayed one night and left two days early. I would recommend this place to non families, persons who have low expectations, are on a budget and can sleep with ear plugs. The access to the lake for use of the small sailing boats and kayaks is good, however be aware there are tours and boat cleaning going on at different times that you need to work around.
Elaine
United Kingdom · Couple · January 2025
“We enjoyed our stay.”
+Good welcome. Staff were helpful & friendly. Lagoon side area was beautiful. Breakfast was good.
−In the cabin, one could hear traffic noise
Vernay
United States · Solo · December 2024
“Nice”
+Nice place casual cozy
−A litle dated but still nice. Need taxi to town