Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 26 reviews.
nadiakF3325WC
Group of friends · July 2024
4.0“Service: pitiful - cashier: deplorable - karaoke: lamentable. There is a lot of work to be done really, speechless.”
+DON'T GO! Beautiful place, unfortunately we quickly forget the beauty because of the very poorly organized service. The majority of staff are very unpleasant or even rude. The lady at the cash register (night shift) allows herself to speak badly to customers and to give them moral lessons about their way of speaking and the words they choose in their sentences. We were loyal customers but unfortunately we will never set foot there again because every time we go there we end our evening very angry and disappointed.
+Nice and neat place right by the beach super friendly staff plus great and affordable food.
Diane
Family · February 2024
8.0+Heel mooi gelegen aan het water. Speciaal gekozen om niet in het toeristische gedeelte te verblijven maar meer lokaal. Top om uitstzp naar La Gorée te maken( op wandelafstand). Markten, restaurants te voet te bereiken. De eigenaar heeft ons top geholpen om een Demdikk bus te boeken voor ons naar Saint Louis. Heel behulpzaam.
+Staff at reception very nice, le Mr from Corsica very helpful and flexible
Beeztiks
Family · December 2023
6.0“Great Location, but can do better in areas of cleanliness”
+Pros: The location of the hotel is unmatched. It is a walking distance to Gare De Dakar, Independence Place, and the ferry to Goree Island. The staff were courteous (initially), and the owner,Jean Micheal, was helpful. When we couldn’t charge our gadgets, he bought us a universal adapter. The free breakfast was also really good. I particularly enjoyed the fresh bread and eggs. Cons: When you need to iron, you have to take it down to the staff, and they iron your clothes for you… which is an awesome service. However, the girl burnt my pants and did not say anything. It was later while I was out in town that I saw that my pants had a hole from iron burns. I would have appreciated her owning up to it. Lastly!! This hotel needs to do better in the area of food cleanliness. Several times, I saw the staff use their FINGERS to put ice in glasses for patrons. The first time was the guy who makes cocktails. I saw him use his bare hands to put ice in a cup while making cocktails for a guest! This is unacceptable, and it turned me off majorly. I also saw one of the young girls in the restaurants do the same. It is appalling (esp in covid times). No one knows where your hands have been! I hope
tim8504
United States · Family · November 2023
2.0“Karaoke until past 2am -- definitely avoid this place”
+If you're looking for a hostel-style party environment, you'll *love* Union Amicale Norse Hotel in Dakar! Hosted about 20 feet (~6 meters) from the building with hotel rooms, you'll be steps away from your dreams of superstardom at their Karaoke Night. Drift off to sleep to thumping music, the sweet sounds of drunk off-tune singing, and group clapping from 50+ of your closest friends. Our first night there, it lasted until after 2am - so there's plenty to enjoy! If you're looking to get some rest at your hotel, I'd 100% recommend staying away from this place. It's well-located, but that's about it. Beyond the late night music (check the video), the showers hardly drain, the included breakfast is meager, and the owner is a total jerk.
“A very nice boutique option in Dakar”
+A small, cosy lodge in Dakar. If you want something other than a big chain hotel, this is it! It has a fantastic view of the water and Gorée, and a nice pool. The staff are excellent…very warm and accommodating. I recommend it strongly.
Max
Group of friends · September 2023
8.0+Good
Verified traveler
August 2023
6.0“No fridge, poor AC, difficult for English speakers”
+I was looking forward to staying here, but due to poor customer service prior to arriving, which perhaps was related to language barriers, but communication was done via email, I think my expectations lowered. I do not speak French, and perhaps some people speak English there but no one seemed to want to ensure we knew who could. I like that it is a small hotel, but because our flight was so delayed we arrived very late, and they left the key for us, and we were never welcomed face to face. I had work to do in the few days we had there and often when arriving there was no one at the desk. I was very surprised that there was NO refrigerator in our room. And unfortunately the AC, which even if it was on all day at the lowest setting of 16 degrees Celsius, it never cooled the room below 24 degrees. It was torture. And because I could not speak French or even did not meet the reception person, we could not find someone to speak to about it, and honestly, after the poor customer service up front I gave up. The view was lovely from our balcony. The food we had was good as well. The waiters who served us did their best to support us in ordering and that was very nice. There were indeed a
+Good