Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Gary
United Kingdom · Couple · November 2026
“We didn't stay because we wouldn't have slept well”
+The location and the cleanliness of the property and the size of the bed
−"private parking available" turned out to mean that you were supposed to arrange it beforehand at a charge of £8. There was only one slot (when there are 3 rooms in Turi House - something else that I didn't know before going) and it was already taken. When I first raised my concern the owner said he didn't know who was occupying the space and that he would look into it. The owner advised me to park in front of the garden (which was in use later that evening) which was not a dedicated space and there were signs indicating £100 fine if parked illegally. We sat in the car not daring to leave it and called again after 40 mins. The owner gave his assurance that he would deal with it if necessary. Not a paper contract so I didn't trust it. Luckily a neighbour let us use one of her parking spaces for one night. In addition, there was an intermittent noise from the heating system that would have kept us up all night. So we left. We messaged the owner (who was normally very responsive) about the situation (on the Booking.com app) and asking for a partial refund but he has yet to respond.
Terry
United Kingdom · Couple · October 2026
+Very comfortable and near everything
Frank
United Kingdom · Couple · October 2026
“A good place to stay in Canterbury”
+Very central location, pleasant room, good facilities
Ben G
United Kingdom · Solo · October 2026
“Excellent ensuite room across the top floor of a mid-terraced house”
+Room 3 Top floor of house with large living space, bed and bathroom. Share of the kitchen & dining room facilities downstairs. Just the other side of the Ring Road for the town centre for everything needed in terms of shops & restaurants. Local supermarkets 100m away at the end of the road.
Linda
United Kingdom · Group of friends · August 2026
“Comfortable, close to shops”
+Location was perfect, very close to city centre. Lovely & quiet area as well. Came with free parking space. Lounge was lovely with modern music system
−Property's renovations weren't quite complete. Had to ask a neighbour to shut main bedroom window. Couldn't open window in small bedroom. Couldn't wash-up properly as plug didn't stop the water flowing away. No bowl either
Brian
Australia · Solo · August 2026
“Very convenient and comfortable.”
+Great location. Nice room with very comfortable bed and good ensuite bathroom. Large shared living/dining room with access to courtyard. Nice and quiet at night Close to shops, Cathedral and Abbey.
−The kitchen was well equipped, but it could be cleaner and have fresher tea towels.
guglielmo
United Kingdom · Couple · July 2026
“Nothing to shout home about”
+The property is not a hotel it’s a shared room in a house that still has owners belongings scattered around / shared lounge / kitchen / tv didn’t work in the room / fridge was tiny which had bits missing / it was a mess
−For 175 / night I could have started in a real 4 star 5 hotel Not a good choice sadly
Gillian
United Kingdom · Solo · July 2026
“Misadvertised, not well maintained, disappointing”
+Great location, large room, good price.
−I had to chase for details of how to get in to the property and never got a response about car parking (requested at time of booking and chased several times) or lack of towels/bath mat. So no communication from owner when requested. Room was not as advertised - wardrobe was actually a storage room unusable as an extra bed stored in there, sorry offering of toiletries had a £10 charge notice with them, not clear was in a shared house. Everything in room was unplugged, including fridge with door closed so smelt awful and aerial which made it appear TV didnt work. Smoke detector had been removed from ceiling which was unsafe. I have never seen so many stains on a carpet and fixtures in bathroom hanging off wall at an angle - not well maintained. Realy disappointing stay and did not match previous reviews at all.
Jehad
United Kingdom · Solo · May 2026
+I like that I felt I was in my own home. The Internet was fast. The backyard. The location is a few minutes to Canterbury bus station.
−Nothing
Stott
United Kingdom · Solo · May 2026
“Very nice, comfortable and well presented place to stay.”