Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 24 reviews.
ivand904
Group of friends · February 2020
“Terrible experience”
+Terrible experience. So far every accommodation in Peru was great. This was absolutely horrible. Receptionist could bearly speak English. He took us to small smelly room on the ground floor. It's three of us traveling together. Room was small and old. No internet in the room. Only cold water in disgusting bathroom. Room was very loud due to complete reconstruction in the hotel. 3 stars? It's a joke.
dandaak
Czechia · Group of friends · February 2020
“Horrible hotel”
+This eas the worst hotel we have been in Peru and we spend in this beautiful country one month. For the same price you can find much better hotel in the same location. Hotel was underconstruction and nobody told us before. Breakfast is joke. Staff is not really friendly and they dont speak english at all. Hotel is outdated, mold in thr bathroom, no wifi in the room. Dont want to have this experience again.
303DouglasS
Family · January 2020
“Price change”
+They are currently renovating the hotel, great if you like jack hammers. Breakfast was good and great location but a little noisy. When we checked out they wanted to change the price as we were paying credit card. Know where do they show extra charges for non cash. Tried to work this out employee got agitated. I would not stay here.
Mr_Dracia
Colombia · Group of friends · January 2020
“Not a 1 star hotel”
+if you’ve landed in Cuzco for a visit to Machu Pichu and chose Tupac to spend your night, you can forget about resting. a lot of noise on the hallways, no hot water in the morning and crappy rooms. this is not a 3 stars hotel. Breakfast? A joke. Spend your money elsewhere.
+Wi-fi signal is too low to connect to internet. Other service is okay.
MOD250486
United Kingdom · Family · December 2019
“Stay somewhere else - you won’t sleep”
+Disappointed at this hotel, which doesnt feel like a hotel at all. More like a guesthouse or hostel. The only thing good about it is its location. Stay here if you dont mind more of a “camping” experience (and not in a good way) than a hotel one and not sleeping. Asked in booking process to give us a quiet room away from main areas as we’re travelling w/ a 2 yr old. Mentioned it again at check in even suggested another building I read from reviews they had or a room on the second floor (where we later ended up) but my concerns were dismissed with “the hotel is not full” so it will be “ok” and Rubi at the front desk gave us the first room next to reception, on the ground floor right in front of the courtyard. There was literally no other room more noise exposed. We were later told they gave us this because “they wanted to gove is their biggest room” but that’s crazy- if I tell you noise is a concern twice! Big mistake. There were really loud people laughing and talking, playing music on their phones right outside our flimsy door, albeit not too late for normal people but again we had a small child. There is no insulation of ANY kind as it is an old building. Lack of insulation also
+La ubicación es súper buena
LindaP339
Family · October 2019
“Great place to stay in cuzco”
+This hotel is in a great location to get anywhere in central Cuzco. All walkable. Very friendly staff. Good breakfast. Warm and clean rooms with hot showers. Lovely courtyard to hang in for a short rest.
ThomasHisamura
September 2019
+When I arrived, I was informed I should pay in cash only because the price offered was too low... I insisted I would pay with credit card and she said she would add a 5%. At the end I paid in cash. My first room assigned was in the back of the property, no windows, dirty and with constructions in front of the door. Nothing to do with the pictures. I asked to move to another room and they gave me another one better, but without toilet paper nor soap. You should take out this property from the options.
emmadB1609AF
United Kingdom · Family · August 2019
“Great hotel, attentive staff, cultural feel”
+Stayed in this hotel for two nights before the inca trail and it was great! Staff are very attentive, helping us with our bags on the first night. Replenishing the breakfast when things running low. Breakfast was cereal, ham, cheese, mini omelettes, chips, beef stew, fresh fruit and lots of avocado! Really tastey. Lots of the coca tea available 24/7! Room was lovely and spacious. Tiled floors were quite slippy so bring flip flops or just wear your shoes. Okay shower. Tv in room. Free WiFi was very good. Beautiful courtyard was lovely to sit in during the day. We came in August which is their winter so it’s a little chilly in the mornings. But a fleece kept us warm. Location of hotel just off central square so quiet but easy 5 minute walk to the main square. Perfect!