Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 34 reviews.
+Cockroches in the room, in breakfast hall, AC colling is not proper ( very old type system) ..
+This place needs a serious revamp. It was dirty, old, and filled with roaches. I must have smashed atleast 5-6 cockroaches in my bedroom. Would never recommend anyone to stay here. The bedroom was right on the main road and all night long I could hear traffic and honking cars and trucks.
Nomad07887881260
Solo · April 2025
“Pathetic Hotel, Extremely Disappointing, Worse Staff Ever, Inconsiderate and Arrogant”
+most pathetic hotel experience ever, staff is extremely rude and ignorant especially the lady at the reception, they are very inconsiderate and the conversations are extremely arrogant, people should boycott such hotels. I was given a delayed check in and made to wait 5 hours, worst experience ever
+The window was not closing, resulting in loss of energy from the air condition.The WIFI was consistently poor and I had to make multiple requests to restart the router and get it fixed.Often the staff gave cheeky stories, I was told wifi is slow because there was law and order issue in another part of Nagpur, however the 4g was working fine at the same. There were cockroaches in the bathroom.
Stay18352320936
Business trip · February 2025
“Excellent Service”
+Great value for money stay good location residency road . Room is very neat and clean specially thanks to housekeeping department for care and support thank you so much Mr.Rashid and ms.Ashwini from housekeeping department clean and comfy hotel in nagpur city
Jet63935471293
Group of friends · January 2025
“Excellent service”
+Very thnx to Housekepong department is very Good excellent .Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful specially Mr. Rashid and Mrs Sharda and staf. lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
NorthStar50718722399
Business trip · January 2025
“Review”
+House keeping department of this hotel Sharda and Rashid have given excellent room service and I am staying in this hotel for 30 days and every rooms are near and clean and also good and fast service Specially Rashid from housekeeping department is very supportive
Escape55199118006
Group of friends · December 2023
“One to avoided”
+Issues in order encounter. 1. Wifi was just a joke, terrible cover, no password.one system in foyer, different one in room, neither of which really worked. 2. Their card machine could not accept MasterCard. Requiring several trips down the street to the ATM. 3. Rooms were not clean. 4. No hot water for two days, so had to have cold showers, hot water restored two hours before check out. 5. Staff were superficial friendly only, but were unprofessional, inefficient and unintended.
dkqcfi
Business trip · December 2023
“Poor Housekeeping”
+1. Very poor housekeeping staff. Its seems that they have not been trained. When Checked in found no toiletries, no phone number for contact to HKP or for any services. In Tea tray, starrer/tea spoon was missing. One used plate with half cut papaya was kept out of the side of the door at 6 PM and was still kept on today morning till 11 am. 2. When I came to room found that no milk pouch kept. There is no number hence asked to reception. Then call the HKP lady and ask for milk pouch. After half an hour, ask the same to reception for no response and ultimately I have to go to outside to take tea after almost one hour waiting. Complain to reception again by telling that I am going to take tea out side due to your HKP poor service. She complained to her Senior. Thanks that gentleman took action and once I came to the room found that milk pouch was kept. Then attended brought the display plate having the essential numbers of the services, also the toiletries items and kept in the washroom. We request the management to train their staff, have a proper checklist and do counter checking to make them alert.
Quest45476038934
Family · December 2023
“Pathetic service”
+The room is Shabby and dirty. The beds isn't comfortable and the hotel staff aren't helpful for the same. They're ignorant of the problems and not paying attention despite being called again and again. They're disrespectful to my father. There is no subscription for the Television and when asked about the same, they're like "get your own subscription and watch". Is this the way to respond to the guests despite the fact that my father is himself the owner of a 4 star hotel in Chhattisgarh. Kindly save the money and book some other hotel in Nagpur for better hospitality.