Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Connector06263281954
Couple · November 2025
“Second visit as good as last year”
+I do not intend to write war and peace again that can be found in my previous review last year. This will be a short updated review. Nothing has changed dramatically. The resort and staff are fantastic. The food, beverage and entertainment are still good therefore no reduction in standards. We were fortunate to be there when the resort put on a Bavarian night that was out of this world. Took the multitude of staff 2 days to prepare and set up and the resort was back to normal overnight. Absolutely outstanding work. I don’t often return 3 years in a row to the same resort but I have already booked for Sept 2026. Useful tip for the Brits is to get an airport transfer to resort. Well worth the money and gets you in resort in time for dinner. Check my other review for the transfer details. Rob
Katia10101
Family · November 2025
“Nice welcoming”
+So nice welcoming us from reception thanks to Kadir he is so kind and helpful . Thank you Dora and Tolga cimen . Otel perfect sea sun and sand))) definitely we will come back . Urra Tui masmavi
aretasb2025
Family · November 2025
“So kind and nice welcoming”
+So nice welcoming from reception speacially Kadir was so kind and helpful. Proud of hotel. Dora and Tolga cimen also thanks to them. We enjoyed a lot . Service and kitchen perfect. It was first time here but see you next year :)
T2952BO_
Family · November 2025
“Super resort”
+Specially thanks to Kadir from reception. Dora and Tolga Cimen also. A lot of things to write but it was really good vacation. Good service and foods. We love Tui. See you next year 🥰
Y5572OVmarkusb
Family · November 2025
“Wonderful Experience”
+During our holiday everything was perfect. I would like to thank to Dora, Kadir and Tolga Çimen from the reception team for helping with the late check out. They expected our needs very well.
allalev
Family · November 2025
“Great Holiday Thanks to Amazing Hotel Staff!”
+We recently stayed at TUI Magic Life Masmavi, and while our trip started with some disappointment due to a mistake made by the travel agent regarding the type of room we booked, the hotel staff truly turned things around for us.A huge thank you to Ulas, the Guest Service Manager, and Rezan, the Front Desk Manager, for their exceptional service and hospitality. They went above and beyond to ensure we felt at home and worked hard to provide us with a room that met our expectations. Their dedication made all the difference in our stay.The hotel itself is wonderful, with great facilities, delicious food, and a relaxing atmosphere. Thanks to the helpful and friendly staff, we ended up having a fantastic holiday and left with happy memories. We highly recommend TUI Magic Life Masmavi and are grateful for the incredible service we received. Thank you again, Ulas and Rezan!
Chalmers16
Family · November 2025
“Good hotel for families or fitness freaks”
+Second visit this year. Lovely hotel. Very clean and well laid out. Majority of guests German. Children’s entertainment mainly in German which our 3 under 5s struggled with. Post 9pm no entertainment in main area but tonight portuegese singer which no one can understand. Staff generally very helpful. Requested rooms close by and paid extra for larger family rooms but we weren’t happy with our rooms and moved after one day. Food very good.
Z4995WKlances
Family · November 2025
“Sun, Sea, Sand and Baklava!!”
+We had a great stay at Tui magic life Masmavi, hotel is very clean and well maintained, food is fantastic, although Im now addicted to baklava and I do not know how will I cope without it 🙃 Weather for end of October/beginning of November is perfect for us Brits at a whopping 26 degrees for the full 7 days we stayed. Staff are amazing and really go out of their way to make sure you have everything you need, A special mention to Kadir and Dora who work on reception they were very helpful and are a credit to the hotel. Thanks guys! 🙂
Connector617217
Family · October 2025
“Great Family Holiday”
+We all had a fantastic time as a family of 4 Pros: Excellent food. Always a great selection at both the main restaurant and the dine in lunchtime snack bar Evening entertainment. Plenty of shows at the amphitheater. Especially enjoyed the acrobats. Party nights at the pool bar also great. Pools. We used the main activity pool which always had plenty of sunbeds available. The pool guy was fantastic and was very attentive, ensuring tables were wiped, glasses collected etc Beach. The beach is fabulous with a huge amount of sunbeds available. Foam party on a Sunday was great fun! Cons: Rooms. We stayed in 2 x double rooms in the Village area. Whilst the rooms were cleaned well and towels changed daily they are quite tired looking and not much space. The soundproofing also not great as could often hear conversations from the adjacent room. Room location. If you don’t want to have late nights then these rooms aren’t for you as the music from pool bar is exceptionally loud up until 11.30 most nights. Layout. The hotel did feel very disjointed but I assume this is due to areas a being added on over time. Overall we had a great holiday but wouldn’t return but we prefer to try different hote
702melaniee
Family · October 2025
“Fantastic Holiday”
+We have just returned from a 10 day holiday at this hotel, absolutely recommend it, The rooms were great, food was fantastic and I am a fussy eater, entertainment was very good, special shout out to Gui,Emma,Jodie,Belu,Bryant,Melissa and the rest of the entertainment team for making it so special.