Tsuki no Koigokoro

6.9Pleasant41 reviewsSee rooms

Guest house

615 Ohira-dai, Hakone-cho, Ashigara-shimo-gun, Hakone, Kanagawa-ken, 250-0405

Facilities at a glance

Parking
Breakfast

About this place

Recreational Amenities - Indulge in the hot springs and unwind in the spa tub to rejuvenate your senses. Featured Amenities - Benefit from complimentary wired internet, a business center, and the assistance of multilingual staff for a hassle-free stay. Complimentary Offerings - Enjoy daily full breakfasts, and make yourself comfortable in the air-conditioned rooms with modern amenities like flat-screen TVs and free Wi-Fi. Book your stay at Tsuki no Koigokoro now, where luxury meets tranquility in the heart of Hakone.

Choose your unit

Pick check-in and check-out to see live room prices.

What this place offers

Parking

Food & drink

Breakfast

Location

Address
615 Ohira-dai, Hakone-cho, Ashigara-shimo-gun, Hakone, Kanagawa-ken, 250-0405, Japan
2.9 km from the center of Hakone

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 10:00.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

6.941 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 41 reviews.

Julian
April 2017
4.0
“Just a room with zero service and maintenance”
+Since we paid for this hotel the same that we paid for a nice new hotel in Central Tokyo, I was expecting at least the basic service. The staff didn't speak any English with the exception of a lady who was called on the phone to give us basic information, but she said she was taking the day off. Thing is, she seemed to also take off the day after, and the one after as well. We had to prepare our own beds,with zero guidance on how to set up a Japanese futon. The hotel room smelled like mold, and it was almost impossible to find a corner without visible mold spots. The carpet was dirty with stains everywhere. Hotel is located very close to the railway station, and also next to a supermarket where you can buy something for breakfast, since the breakfast price was too high for our family (everyone including small children pay full price). All in all, I wouldn't come here again, and I wouldn't recommend it either.
Verified traveler
February 2017
10.0
“서비스가 친절”
+서비스 좋음
Verified traveler
February 2017
4.0
“다른곳보다 저렴한맛에 가는 료칸”
+방에 담배냄새가 쩔어서 숨쉬기 힘들정도였다. 온천장은 가족끼리 쓰는거라 좋지만, 2개밖에 없어서 타이밍을 맞추기 힘들다. 주변 다른 온처을 이용해도 된다고 하지만 어쨌던 그곳도 다 기다리는 사람이 많아서 불편했다. 온천물 자체는 매우 좋았고 밥도 정갈하고 맛있었다. 입구 바로 근처 방이었는데 직원한명이 자꾸 문을 벌컥벌컥 열어서 불편했다.
Verified traveler
January 2017
10.0
+我從香港回來，也是聽障人士。初次與日本旅館負責人交流，我不懂講日語，可以講英文和手語動作。他們指教我們體驗溫泉文化學得不少。我在他們的幚助得下，我對他們行為十分滿意
Dong Woon
January 2017
6.0
“작고 조용한 호텔”
+자그마한 료칸으로 가족끼리 머물기엔 좋았습니다
kk
November 2016
4.0
“未試過住性價比這麼差的溫泉旅館”
+因房間在地下出入口旁，當開關房門時lobby的人都會望到房間內面(因廁所是在房外公眾共用，故去廁所或洗手時都要開門到外面)，走廊經常有小強。女的服務員很親切但另一位男的服務員經常黑面。唯一優點是有個不錯的貸し切り風呂及近車站。雖然我可接受到這樣的旅館，但估不到千四多元一晚只能租到這樣質素的旅館，性價比很差!應該不會再用expedia訂酒店。
Jeffrey
November 2016
6.0
“Reasonable ryokan at Hakone”
+The ryokan was close to the train and bus station but there were no signage. Also, we arrived during lunch time and there was no one at the front reception. It took us a while to find someone to show us to our rooms. The ryokan was full on Friday night and half full on Thursday night. As the onsen was private type and they only had 2 onsen rooms to cater for about 7-8 rooms, so we had to wait for our turn on Friday night. Later, we were informed that we can use their other onsen facility (they have 3-4 other ryokan nearby and also a public type onsen near where we stay). We did not have the time to try the other onsen nearby. There are some sundry shops nearby which was useful to stock up snacks. Since Hakone is an expensive area, this ryokan's pricing was OK compared to the rest. We took the breakfast and dinner also which was good as they serve it in your room. (But this means, you'll have to clear the mattress etc. to make way)
Verified traveler
November 2016
6.0
“딱 료칸 체험 수준의 만족도”
+기대가 커서 그런지 실망도 컸음 전통적인 료칸이라기 보다는 조금 개선된 료칸이였음 두 개의 프리이빗 욕탕을 갖고 있고 다른 료칸의 탕을 공유하는 개념인데 처음 가는 외국인으로 찾아가기 부담스러웠음 영어를 구사하는 직원 덕분에 소통은 양호했으나 아이들 식사 업그레이드 비용이나 가이세키 요리 서빙이나 이불 서빙 등이 모두 셀프로 진행되었음 덕분에 다음 료칸 여행은 잘 할 수있을 듯함
ken
October 2016
4.0
“名前にだまされるな、ということ”
+雨のち曇りで星が見えなかったこともありましたが、部屋を変えさせられ、そこは普通の旅館でした。箱根というには「ほど遠い」です。彫刻の森を見るのが目的でしたが、返す返す、ホテルの選定が間違ってました（悲）
Peter
September 2016
6.0
“Japanese style,but not comfortable.”
+Japanese style room, so sleep on futons on the floor. Difficult to get comfortable. Breakfast was great and served in the room. They have two private onsens: If one is vacant, you enter and lock the door behind you. That is inadequate for the number of people staying there.One has to go to a public onsen a couple of hundred meters away to get a bath. The area is fun to experience. A $45 per person card lets one take all of the buses, trains, boats, cable cars and ropeways in the area. This hotel is expensive, but worth the experience at least once in Japan.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 10:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your unit

What this place offers

Parking

Food & drink

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews