Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 87 reviews.
Lesley
Australia · Solo · August 2026
9.0“Good value simple accommodation”
+Krishna is very helpful and friendly. Location is close to Market area but a quiet corner. Short walk to food and the permit office. Clean, spacious room and bathroom.
−Just outside the window are trees and tiny moths from them would come inside. Bathroom needs hooks and towel rail.
Colin
United States · Solo · June 2026
1.0“Staffed by thieves”
+I didn’t see the room I booked, but the hotel lobby is in poor condition
−I arrived to Leh at about 9:30pm after a grueling 15 hour ride from Manali. I had booked this place specifically because it was close to my dropoff point and had good reviews. When I got to the hotel, which is oddly tucked up two floors past an ATM, there was no staff on premise. I waited for about 15 minutes before a man appeared who looked shocked to see me. He asked if I had a reservation. I showed him the booking. He said he was watching his friend’s hotel and that he could give me a room at another property just downstairs. Since Ladakh doesn’t allow foreign SIM cards, I had no option to book another place, so I followed him. I was led to a new hotel 5 minutes away called City Heart Boutique. That owner and the man from TSASKAN talked for a minute, then the owner took my details to register me. TSASKAN guy ran off after taking the 1800 rupee payment for my booking. My new room was frigid, the sheets had weird stains, but it was about 10:15 so I decided to just lay down a cover and sleep. I’ve slept in worse places! I woke up and asked for breakfast, as my TSASKAN booking came with breakfast. City Heart didn’t provide that. City Heart’s checkout is 10am, TSASKAN’s is 11am. The
tanha
India · Solo · May 2026
10.0+Superb
Satish
India · Couple · August 2025
10.0+Good owner Mr Sonu. Nice 👍👍 Guy
Catheryn
United Arab Emirates · Solo · August 2025
10.0“Great centrally located hotel with caring helpful host.”
+Very lovely owner who tries hard to help. He booked me a taxi for my 6am airport run and looked after my bags for free when I went trekking. The room is centrally located and large. It has hot water and a bottle of water is provided. The room seems pretty clean.
−There isn't enough water pressure for an over the head shower but can be used from the tap for bucket shower.
upadhyay
India · Group of friends · July 2025
10.0“Nice place”
+The Hotel was at a premium location and was budget friendly. The staff was fantastic. Love to be here again.
−Everything good
feroz alam
India · Solo · July 2025
9.0“Great property at a great location”
+Very conveniently located. 2mins walk to the city center Market. The caretakers mr sonu was very prompt in answering and helping out with any queries. Goes the extra length to help the guests and is very courteous They have an in-house cafe which serves good food which is very reasonably priced and starts with serving breakfast and which opens till late in the night. Almost all cuisines are available. Mr sonu personally supervises the restaurant. I believe they do room service too as there is a food menu in the room too but I had not ordered.. krishna the other guy handles the stay and ensures the place stays neat n clean. Large bed with bedside tables and provisions for charging sockets at both sides of the bed. The rooms are very large in size with televisions. Corner table with two chairs n also washroom is clean n large with provision for 24.7 hot water. They provide towels and soaps n hot water kettle in the room. Clean linens on the bed. Large windows with good view of the snow capped mountains. My room was facing probably the west side which has uninterrupted view of the nountains. Other side faces the road n views the market area.
−Nothing as such against the property but the weather is terrible in the afternoons. I visited in the first week of july..the rooms have large windows to offer good views of the surrounding mountains. It's lovely but a curse too considering the heat of the sun starts penetrating in despite the heavy thick curtains and makes the room terribly hot from around 3 in the evening till around 7. When the sun lowers behind the mountains it becomes pleasant again. I spoke to mr sonu about it. He was saying the bad weather in the afternoons have started only since the last few years and stays may end till August. If it so continues they may consider putting in airconditioners
Patil
India · Couple · May 2025
9.0“Superb”
Sarah
Australia · Solo · April 2025
7.0“Good”
+Proximity to markets, had everything I needed, friendly and helpful staff, clean, spacious.
−It was all good.
Travels
United Kingdom · Solo · September 2024
7.0“Great location and great staff”
+Location and staff were brilliant. This isn’t a luxurious hotel but knowing how much I paid, it really was good value for a solo traveller who just wants a bed. As long as you are not expecting everything for the money, then it is a good basic hotel
−Nothing