Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 40 reviews.
Jet40568286136
Family · May 2025
“Thanks for Woll 😍😍😍😍”
+The Hotel it's amazing 👏 Tnanks Team work especially Team lifeguard especially Super it's very friendly and helpful and The........... housekeeper very good my room everyday cleaned and bathroom very big place ..........The beach ⛱️ very big and pool not Dep
beachfitm
United Arab Emirates · Couple · January 2025
“Very bad experience”
+Very bad experience , very bad reception , very bad room service arguing in the phone when simply asking to provide something to the room wish suppose to be their in general im not recommending this hotel to nobody . Im very very disappointed and again will never recommend this hotel to no one
820swanh
Couple · December 2024
“Worst experience”
+The bedsheets and duvets were already stained but we didn’t complain. However when I checked out, we left a small stain on the bedsheet. The hotel receptionist told us to wait to check and room and then told us it was okay to leave. After few mins the hotel keeps calling multiple times to come back and sign the check out form which we were not informed about as they told us it’s already good to go. Then they kept calling again and again and finally said we had to pay for the stain on the bedsheet. Which is fine with me because I can afford to pay for a replacement bedsheet. The receptionist charged 220 aed for the stain which was unreasonable because it only cost around 30-40 aed for a bedsheet. He also threaten us that he will send the pictures to my company if we do not pay which I couldn’t believe that he was blackmailing us for just a small stain. I also tried to contact the manager but the receptionist said the manager was not on duty so he was acting on his own without the supervision of the manager which is unprofessional.
616kittyg
Couple · December 2024
“Will never come back!”
+My husband booked a hotel for one night; from the moment we arrived, it was a disaster. There was no parking available, which was incredibly inconvenient. During check-in, the receptionist was rude and unwelcoming. When we finally got to our room, it was a complete disappointment. The room was not clean, with visible stains on the sofa, and the overall ambiance felt eerie, almost like a haunted house. The service was terrible, and the experience was nothing short of frustrating. We will never stay here again.
adrifrancisco202
United Arab Emirates · Group of friends · November 2024
“Smelly room”
+Its my second time here in this hotel , when my first time here was smooth and i had a good room , all was completely okay , when i was check in yesterday , Shafi Receptionist isn't approachable , accomodating and has a fake alibis etc. washroom is surrounded by yellow stains , i can't even lay down on my bed because the room has a unbothered fragrance that coming nowhere , smelly dusty and old . i am having now a runny nose and cough and i feel not good . i am only in my single couch , house keeping staffs are quickly responsive .
yollyv683
Couple · June 2024
“Poor customer service”
+Toiletries are not available not even a single tissue. There was only 1 towel and called the reception couple of times to send one more and bathroom tissue but not a single one came. WiFi is very poor can't even watch a single video without logging. Trash bins doesn't even have trash bag. Not recommending this hotel at all.
+we paid for 2 rooms through shipping and at the reception they wanted to give us only one room. They said that Expedia paid them only one room. They kept us for 3 hours, until 12PM at the reception!the air conditioning in the rooms was broken and it was very cold! I had no hot water! so I paid for 2 cold rooms, without water, and in which I could only stay for 6 hours. Very disappointed!!!!
Resort59367612600
Couple · September 2023
“Horrible!”
+Never ever come here! It all starts from front office agents, so rude and lack of hospitality. We only came to rest before our transit flight, just several hours to spend in abu dhabi, but this hotel ruined all. I asked for towels which are not placed in the room, they never brought. After 4-5 hours I could finally connect with front office again and asked the tolwels, the answer is simple it’s coming i informed housekeeping. I called back after 10 minutes and finally they send 2 bathrobes, and poor housekeeping guy saying that they don’t have a towel at all at the hotel, they ran out of the stock this night. What a shame! If you really planning not to ruin your any trip PLEASE DO NOT GO TO THIS HOTEL!
NAGA SESHAREDDY
Family · September 2023
+Nice place
+Pas de prise de courant europe. Evier bouché. 1 seule serviette de toilette. 1 seul rouleau de papier toilette. Sol chambre sale. Sol cassé. Miroir sale. Pas de wifi. Personnel pas aimable