Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 188 reviews.
Michelle
Canada · Couple · April 2026
“Exactly what I expected, so tranquil and beautiful, such a quiet area, while still being so close to restaurants, market”
+Location, tranquility, amenities, spaciousness, large balcony/terrace with plunge pool, safety.
−Nothing! No complaints
Bev
Canada · Couple · March 2026
+The unit was well maintained and housekeeping was excellent.
−Only communication with management was thru whatsapp, no one on the property to assist in figuring out transportation. Location of restaurants and stores. Manager attempted to down grade our unit, however booking.com intervened and resolved the issue. Trece Lunas is on the outskirts of Tulum and certainly require a mode of transportation.
Eimear
Ireland · Couple · January 2026
“Magical stay ✨”
+Beautiful accommodation, it's self check in but excellent communication over WhatsApp. Scooter available and lote of recommendations given. This was our favourite place we stayed during a 1 month trip in Mexico!
−Nothing
Gail
Australia · Couple · January 2026
“Nicely designed room, great sleep ... a couple of improvements could really elevate this place”
+It was a nice spacious, nicely designed room with kitchen, and lovely responsive host on questions. It's super quiet because it is quite a distance from restaurants and bars etc but if you're happy to drive, location is absolutely fine and you guaranteed good night's sleep. The pool area and garden are very nice.
−This part of Merida has terrible roads and made even worse by the fact it rained while we were there. Massive puddles and potholes that take up the entire width of the road, so you have no choice but to brace yourself and drive through them. It's definitely not the worst thing in the world and no damage to car. While design of room is great, it would be great if quality of fixtures were improved just a little. I'm ok with Ikea cutlery but the knives and forks in kitchen were very old, flimsy and very cheap, and kitchen cupboards get stuck and need sanding to open/close better. Electric shocks when using toaster! Very small things that would improve stays hugely.
Ghali
France · Couple · January 2026
“We had an amazing stay! We strongly recommend Trece Lunas and Tulum.”
+The location of the property is absolutely amazing. It is just a short walk from La Veleta, a very trendy and lively neighborhood. Claudia kindly offered to rent us her scooter, but unfortunately we already had another reservation. We highly recommend booking it directly with her, as it is much more convenient and affordable. The room was large and spacious, and the staff was extremely discreet, which made our stay very comfortable. I highly recommend this property. Staying in the center of Tulum truly changes the experience. You can go to the beach whenever you want while still enjoying an authentic Tulum lifestyle , great restaurants, adventures, and day trips. It was an amazing stay overall. One small tip: make sure to bring mosquito repellent, as mosquitoes are quite present in downtown Tulum. Interestingly, we did not get bitten at all when we were at the beach.
ELSA
Mexico · Couple · May 2026
−Ubicación de difícil acceso... calles sucias y difícil de transitar...
Kathia
France · Solo · May 2026
+Nous avons passe un très bon séjour. L'endroit etait magique, très bien décoré, piscine et exterieur agréable, on a envie d'y rester. Et l'appartement très spacieux avec salon, 2 salles de bains et grande chambre le tout donnant sur la terasse piscine. Nous n'avons pas rencontré Claudia, mais elle répond très vite et la communication etait fluide.
−La route pour accéder au gite est très cabossée, mais en y allant doucement ça passe. Et il faut prendre la voiture pour aller au centre. Il y a cependant des petits restos tout près du gite. Donc, ce ne sont pas vraiment des points negatifs, mais à savoir quand même.
Chloé
France · Solo · April 2026
+Superbe cadre, logement spacieux et belle piscine !
−Petit bémol pour la route en terre un peu cabossée qui amène au logement
virginie
France · Couple · April 2026
+De. Ça Bc c M. N a m N A N N M m. Ben non
−Les moustiques mm N c A A
Chloë
Belgium · Couple · April 2026
“Idyllische plek en geweldige accommodatie”
+Mooie idyllische plek in Tulum, dicht bij het centrum maar toch in alle rust. Ruime kamers die heel mooi ingedeeld zijn en een prachtig zwembad met verschillende ligzetels.