Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 193 reviews.
Passenger34989280102
Family · February 2026
“Classy, Kind Service”
+So easy comfortable and releaxing! Austin, thank you for your gracious service! Victor, dual class master for cocktails AND Lattes!! We will be back 😊⛱️🙏
robertcE3546HT
Business trip · February 2026
“The best of the best!”
+I had such a wonderful experience at Tower! Unbeatable facilities, service and location. I absolutely will be returning. I am so grateful for everyone who made my experience what it was! Special thanks to Austin and the rest of the valet team for their flexibility and attentiveness in getting my car in and out in a timely matter.
michaelpA8213OB
Family · February 2026
“Family friendly, best service, 10/10 would always come again!”
+My family and I came to San Diego for a weekend and we decided to book to Tower 23. Let me tell you, it was an amazing experience! The hotel was right on the beach! Easy access to the beach, literally right out the window. The restaurant JRDN was very tasty. 5/5 stars. The room was very clean, customer service made you feel welcomed every time. If I needed an extra towel or anything, they’d respond and be there in a few minutes. Overall I’m extremely pleased with the service, cleanliness and easy access to beach activities. They also had bike rentals as well. Highly recommended for anyone traveling to San Diego to book at this hotel!!!
V1039FGrichardh
Couple · February 2026
“6 star hotel and restaurant!!”
+The best place to stay and dine in Pacific Beach. Tower23 is right on the beach, modern, clean, and the staff could not do enough for you. JRDN, the restaurant, is equal to any New York City dining experience. The sun deck with the fire pit made our evenings magical. We will be coming back again and again. Thank you Tower23 and JRDN.
floralprints
Solo · February 2026
“Working Remotely”
+Booked a stay here due to renovations being done at my house and honestly what a great excuse to have a staycation and work remotely by the beach! The ambiance is so relaxing and the hotel is designed and decorated in a way that is welcoming and makes you feel at home (but fancier). The staff were both welcoming/knowledgable and ready to answer any of my questions. In the mornings I got to get my walk in with the sound of the beach waves before starting my work day back in the room. The room was very clean and the bed was so comfy that I almost just wanted to crawl back in, instead of opening my laptop.
J7979EGcc
Family · February 2026
“Be Careful Booking Through Third‑Party Sites Here”
+I booked this hotel through Capital One Travel and received a confirmed reservation for a King bed, ocean view, with a jetted tub. When I arrived, the hotel assigned me a completely different room: two twin beds, garden view, and a standard shower. The front desk insisted that this was “what Capital One booked,” but they were unable to show any documentation to support that claim. Capital One later confirmed the room type on their end and issued me a refund for the downgrade. Based on this experience, it appears the hotel may not honor room types booked through third‑party agencies. The staff also told me that this “happens often” with Expedia/Capital One and suggested booking directly with them instead , which raises concerns about how they handle Online Travel Agencies reservations. If you rely on room type accuracy, be cautious booking this property through third‑party sites. My confirmed room was not honored, and the explanation I received was inconsistent.
nicoleelise82
Couple · February 2026
“Can't beat the ocean view!”
+We stayed in the surf king, with a wonderful balcony and ocean view. All around great location, easy to walk to a lot but otherwise a quick uber. Room was spacious. We flew in to see family in a performance and as it was mostly an in-law visit oriented trip, I asked to have some Prosecco sent to the room upon arrival so we could have a minute to decompress and enjoy the view - they kindly sent it at no cost, which would be indicative of the thoughtful service we received for the entirety. For reference, 40s, couple, no kids, NewYorkers. We also enjoyed some cocktails and nosh at the hotel bar which were great!
R4390EVshawnk
Couple · January 2026
“Great Customer Service”
+We visited for our 10 year anniversary and Tower 23 is a beautiful hotel and we will definitely visit again. We did have some challenges outside of the hotel and Austin in the valet area completely went out of his way to help us in a time of need. He is awesome and should be promoted immediately!!! The whole Tower 23 team has great customer experience as well.
laineek2026
Family · January 2026
“Spend your vacation fund here”
+5 ⭐️ Spent our anniversary at tower23. Great views & SUPER clean. AUSTIN went above and beyond to ensure our needs were met & took the time to call our room to follow up with recommendations…. Great customer service will bring us back again in the future!
“Great Christmas vacation”
+Great location, very nice room, quietest air conditioning in the hotel. I’ve heard for quite a while. Staff was wonderful, especially the valets, and the restaurant was incredible