Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
emzgriff
United Kingdom · Couple · October 2026
4.0“Wouldn't stay again, reasonable price for location, poor contract with the property, could be better”
+The location was ideal and the housekeeper friendly. Segregated areas in the fridge and kitchen cupboards useful. The provided bath mat for use with the shower was useful given it was shared facilities, so rather than using a wet mat. Also the fact that the housekeeper left spare toilet rolls in rooms. Nice touch with earplugs as this was needed and the other guests being completely out of the property 's control. Lock to enter house is a numerical code, handy not to have a key as didn't like risk of losing one. The digi pin lock was a bit much as had to key in pin to safely close the door behind you when heading to bathroom etc. Decent hangers for the wardrobe and hanging clothing Lots of plugs including usb Comfortable pillows and duvet (bed different from pictured) Lighting on in the approach to the front door sensors, very bright for keeping in codes useful. Shower on top floor was powerful
−The property was listed as having 3 bathrooms, that's not the case. The top floor had a shower, sink and toilet in a room, where the rooms had access. The middle floor (green room I started) where there's two rooms (could have had 4 people in my room) had only a shower cubicle and sink. The ground floor only had a WC toilet and sink. So not if a stretch saying 3 bathrooms. The noise, from upstairs the floors are wooden tile so every step, was heard, doors beeping(codes) and slamming etc plus the washing machine had a very long cycle so late night use was a lot for my room being above the kitchen so avoid the green room if that's something you wouldn't want. I was working there for the week so it was a lot to deal with. The beeping anytime anyone opened a door they had to key in a code. Carpets peeling away on top floor outside bathroom, I sent detail to the owner re:broken drawer, few bulbs out,wc downstairs tap staying on too long and soaking the floor is a push tap like in public toilets The fact I stayed a week and didn't have access to further towels/ replenishment of anything coffee tea wise or emptied bins. I wanted the towel to reuse it. This is why I know the 3hr long cycle
Leah
Australia · Couple · October 2026
8.0“Accomodation close to Tower Bridge”
+Location was close to Tower Bridge, a convenience store within a minute walk, staff were accomodating through message
−The bed wasn’t the most comfortable but not a major issue
jeanette
Netherlands · Solo · October 2026
8.0“Will stay there again if they have space”
+Excellent location. Good comms with the team running it. All worked very well.
−It is not very soundproof so you do hear the other guests. But if you have good other guests it works really well. As i had.
Wallace
United States · Couple · September 2026
1.0“Low end youth hostel”
+Nothing
−Everything
Maciej
Poland · Group of friends · September 2026
10.0“Highly recommended! Awsome localisation”
+Nice & Cuty:)
−None
PaiHo
Taiwan · Group of friends · August 2026
6.0“Good value for money, great location. A supermarket right across the street.”
+Great location
−We were always missing toilet papers, kitchen papers. And the upper bunk bed was very wonky.
zeeshan
United Arab Emirates · Solo · August 2026
5.0+The room was hot
Claudia
Chile · Couple · July 2026
6.0+The location close to the Tower of London is excellent. Communication with the staff was good and they answered quickly.
−The linen and blanket have a weird plastic cover that is quite uncomfortable, especially in Summer. The shared bathrooms can be occupied for a while and a lot of people leave their things unattended in the bathroom.
Danielle
Spain · Couple · October 2026
6.0“Nao voltaria”
+Fica próximo a Tower Bridge da pra ir andando, esse é o maior beneficio, Pra quem como eu precisa somente un local pra dormir, Uma estancia rápida Sem problema, para muitas días ja nao é legal. Fiquei na parte superior e pra mim o banheiro estava ok, banheiro limpio, agua quentinha.
−Foi difícil achar Porq fica na lateral e o Google maps me direcionou para rua principal,fomos atendidos prontamente pelo anfitriao Mais mesmo Assim Foi complicado achar o local exato
Matteo
Italy · Solo · August 2026
8.0“Nice stay in London”
+Posizione eccellente per visitare Londra o per la fermata della tube. Staff gentile e disponibile a consigli e rispondere a qualsiasi richiesta. Camera pulita ed in ordine
−I bagni non sempre sono sufficienti, essendo tutti in condivisione