Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Ariaie
Canada · Group of friends · October 2026
+staff
Abbas
United Kingdom · Solo · October 2026
“Value for your money with central location.”
+Managemet and staff were very polite and helpful
−I couldn't find any!!!
Nafiseh
Canada · Solo · October 2026
“A pleasant stay with helpful staff”
+Although Toprak Hotel is not a luxury hotel, my guests were very satisfied with the service and facilities. What truly made their stay enjoyable was the hospitality and attentiveness of the staff, especially Ali at the reception. He was extremely helpful, responsive, and patient, making every effort to accommodate their requests and ensure they felt comfortable and well taken care of. His professional and thoughtful approach made a real difference to their experience. Thank you, Ali, and the team for making their stay a pleasant one!
−nothing
Monireh
United Kingdom · Group of friends · October 2026
+breakfast was acceptable interms of price
−The night was cold, and the heating was off during the night. When we asked for heating facilities with reservations, no action was taken, and we were told he was not able to do it; we had to report it to the manager, who was not present. The beds were noisy, and the windows were not double-glazed, which caused wind blowing, causing feeling more colder into rooms. Although we paid for two nights, we decided not to stay for a second night and left the hotel on 08/10/26. I would not recommend this hotel, especially in the winter season
Abdolvahed
United Kingdom · Family · September 2026
“Dirty rooms and hostile breakfast service completely ruined the stay”
+The administration staff was helpful, but the room was dirty,there were visible black stains on the duvet, and the towels were extremely old. More importantly, the breakfast was awful. The server was very rude, clearly disliked his job, and made no effort to hide it.
−Management needs to serve edible breakfast, ensure proper room cleanliness, and employ polite dining staff. Regardless, this was my final stay at this hotel.
andrey
Norway · Couple · September 2026
“thank you for toprak otel”
+I’ve stayed at Toprak Hotel for the second time now, and once again, I had a really nice experience. Everything was just as clean as it was during my first stay, and the staff were always friendly, helpful, and attentive. I also really liked the little touches. They have complimentary tea in the lobby, and having a kettle and tea in the room was such a nice extra. It made the room feel more comfortable and welcoming. I’m really glad I decided to stay at Toprak Hotel again. It’s always a good feeling to come back to a place where you know you’ll be well looked after. I’d definitely stay here again and would happily recommend it to anyone!
Sadegh
United Kingdom · Solo · August 2026
+Breakfast was good
−Probably was dirty and shower no good and also the bathroom door had a key my child went inside and looked it behind himself and dropped the key and also windows no good for children have no safety
louis
Norway · Solo · September 2026
“best hotel in van with speak english and persian languages”
+best and budget hotel in van with speak wery good english and persian hotel is in midlle of city center you can go all places by walking hotel menager speak wery good english and he is wery helpfull in hotel hawe free informations desk this wery good they ansver all your questions they help you for daily tour with resonible price this my second time here again ı was hapy if you want clean budget and good and frendly staf hotel ı can recomend you toprak otel
−all thıngs is wery good
Andreas
United States · Solo · September 2026
“clean frendly and budget hotel with central locatıon”
+when ı arrive hotel in the reception ı meet menager harun he gived me turkısh coffe with baklava and we talk abaut 1 hours he gived me informations for abaut van historical and natural places and next day he drive me akdamar ısland hoşap castle and another 3 places we eat local lunch ı did all ı want to do in van in 2 days hotel is wery clean and central in lobi have free tea staf is wery helpfull bus statıons and airport is just 10 minute from hotel breakfast was good price was wery cheap hotel is built 2019 this mean after earthquake this is wery important because is safe ı recomend all trawelleers because toprak hotel menager and staff speak good english breakfast was wery good van cheese was perfect thanx toprak hotel
−they are wery helpfull
ARNOLD
Norway · Group of friends · September 2026
“best clean and cheap hotel in van with speak good english”
+if you looking for clean and budget hotel with out thıng ı can recomend you and they hawe many plus services with that money ı did reservatıons ı can no do any thıngs out ı eat good breakfast hot water fast wifi free tea comfortable wery soft bed helpfull worker and menager cheap daily tours and laundry services
−my stay was good