Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Kyle
United Kingdom · Family · October 2026
+The location is great
−A lot of music and people knocking on doors. Very thin walls you can hear almost everything round you (tv’s, conervsations, the stairs etc)
Sharon
United Kingdom · Solo · September 2026
+In walking distance of where I wanted to go and was actually pretty clean .
−Some couple i think living there sweating and spitting.
Solena
United Kingdom · Solo · August 2026
“Never again!!!”
+The only thing we liked about our stay was how close we were to the town and the sea front.
−The photos that are advised in this listing are definitely not what you get at this hotel, I booked this for myself, daughter and grandson for 1 night. On arrival to Topaz we had to collect our keys from a sister hotel 8 doors up the road, The Calypso Hotel and had to pay a £20 key deposit which wasn't mentioned on booking.com, Our room they gave us was very very dirty, left over noodles on the floor dust all round edges of the flooring the flooring could do with ripping out it was well worn, open empty milk pod left on side, my grandson started crying saying I can't sleep in here!!!! So we went back to show photos of the room we should have had compared to what was given to us, we explained how dirty the room was we didn't get any apology the manager???? Just said we have a posh room in another hotel Tower Central you can have for the night, so was shown this room it was cleaner with carpet I would rate this 5 out of 10 there was a very strong sewerage smell coming from the bathroom which was very unpleasant. All in all I would never stop there again.
Rosemary
United Kingdom · Family · August 2026
“Horrible”
+Nothing
−Everything dirty no clean towels no cleaner floors were black not been swept
Mark
United Kingdom · Couple · August 2026
“Budget hotel in a good location”
+The location was excellent - very close to the centre & tower. The room was a decent size and the beds were comfortable.
−The hotel is very tired and could do with upgrading.
Timothy
United Kingdom · Solo · August 2026
+Location is good especially for winter gardens.
−The cost was high, my friends were in a different B&B and paid just over half what I paid. I visited it with them and it was just as good which suggestes to me that I was overcharged. I also ALWAYS filter on booking .com for breakfast included. But when I arrived I was told I was room only...
Tracey Ann Owen
United Kingdom · Solo · August 2026
+Hotel staff were very helpfull cos my boyfriend and myself couldnt carry our luggage down the stairs so the man behind reception carried it to thr car for us. Its location was very close to ecerywhere we wanted to gp. We are definately going to go there again. We have booked to go back again in November. The room was the ldeal size for the 2 of us.
−It would have been better if we had a winfow that opened wider cos it was so warm in the room.
Herrick
United Kingdom · Solo · August 2026
+The location was brilliant
−Nothing like the pictures, door kept rattling sounding like it was going to open, neighbours shouting back and forth to eachother, walls all stained, roof outside our room was falling down, full bin bags on stairs
Sally
United Kingdom · Family · July 2026
+Breakfast was nice
−Room was absoulty scorching red hot . We were provided with fans but I think maybe need to think about air con ! The room wasn't cleaned proper . The bathroom smelt . Outside the room the carpets were so dirty and there was mold up n down the stairs . 165 for 2 night was a bit expensive .
Emily
United Kingdom · Solo · June 2026
+Very close to where we needed to be
−Staff on holiday so had to deal with sister hotel