Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 107 reviews.
Jessica
United Kingdom · Solo · September 2026
“Best Choice in Kinosaki Onsen”
+Such a special experience. Kinosaki Onsen is a quaint little town, easy to reach from Osaka or Kyoto, and staying overnight allows you to enjoy the baths in the late night and early morning. The reception is so friendly to foreigners, and the room is so comfortable and beautiful. There is a lounge with free drinks and snacks! The location is great too- closest to the best onsen and a little short walk from town center so you can enjoy quiet street and sounds (they do have shuttle bus if you need it). I love this ryokan and recommend highly- I have stayed many times now!
−There is nothing. It is all perfect.
James
United States · Solo · September 2026
“Staying in a beautiful place combined with exquisite food was memorable.”
+The staff were extremely friendly and helpful. The public spaces and room were beautiful.
−A bit far from the center of town, but they provided as shuttle to the onsens and train station.
Lewis Michael
Germany · Couple · August 2026
+Amazing dinner and breakfast and we really appreciated the extra effort they took to provide vegetarian meals. The staff are all really lovely
Cristian
Germany · Couple · June 2026
“Wonderful”
+We were guests at the ryokan for 3 nights. We had a great experience. The staff is incredibly friendly. We felt like royalty the entire time we were there. They fulfilled all our wishes before we even asked. There was always someone there to help us. Upon arrival, the team greeted us at the entrance and took us to our room without letting us touch our luggage, and upon departure, they offered us transportation to the train station. Transportation was provided every day if needed. Upon arrival, there is a shuttle bus at the train station that takes tourists to each ryokan for free. The food was delicious, and the presentation was very neat and the ingredients were of the highest quality. The quantity was more than enough. Especially at dinner, when we could hardly finish everything we were served. There are free drinks in the ryokan lounge - tee, coffee, water, beer, wine, soft drinks. From the room we had a nice view of the garden, which is very beautiful and well maintained. The room was a big nice decorated japanese style room, with tatami and fouton, very confortable and pleasant. All the public onsen are within a 10-20 minute walk. There is also the ryokan's onsen, but we did n
−We have absolutely nothing to complain about.
Emily
Canada · Family · May 2026
“Beautiful traditional stay with charm”
+This place is truly gorgeous. A one of a kind experience waits for you if you choose to stay here. We were taken from Kinosaki onsen station by bus to this ryokan and immediately felt transported. The staff were lined up to greet us and we felt like royalty. The room is spacious, beautifully decorated and with a gorgeous garden right outside to bring calm and peace. They also gave us a bath token so we could explore the town and bathe at the onsens. The town is simply lovely. It's about a 10 minute walk to the town proper but the walk is peaceful and serene. Altogether the experience is incredible and well worth your time.
−We simply wished we could have stayed longer! One night does not feel sufficient.
zoi
Greece · Couple · May 2026
“Incredible stay”
+I dont usually write reviews but I had to for this place. The ryokan was out best experience in Japan. It is def worth it. Everything was amazing, the room, the service, the staff, the food exquisite. I recommend it 100%. Thank you
Anna
Spain · Family · October 2026
+Todo. El personal muy amable, las instalaciones preciosas. La habitación con vistas al jardin super bonita y cómoda.
藤井
Japan · Solo · September 2026
+旅館らしい旅館でした。 また来たいと思った。
estelle
France · Solo · August 2026
+Tout est fait avec le plus grand soin. De l’accueil, à la chambre, au repas tout était parfait
Bruno
Poland · Solo · July 2026
“Pobyt jak z marzeń, było niesamowicie.”
+Pobyt był NIESAMOWITY. Hotel jest przepiękny, bardzo zadbany, czysty, w tradycyjnym japońskim stylu z pięknymi ogrodami. Pokój był przestronny i czuło się w nim jak w Japonii z epok samurajów. Z pokoju rozpościera się widok na wewnętrzny ogród. Obsługa jest niesamowita, każdy gotowy do pomocy i rady jeszcze zanim się pomyśli by kogoś o coś poprosić. Każdego klienta traktują bardzo wyjątkowo. Bardzo dawno nie spotkałem się z tak ciepłym przyjęciem w jakimkolwiek hotelu. Obiekt zapewnia bilet na wszytkie onsen w miasteczku bez ograniczeń, a także oferuje swój własny, piękny onsen na terenie hotelu. Dostępny jest też także salonik z napojami w cenie. Hotel zapewnia transport tam i z powrotem do miasteczka.
−Nie można powiedzieć złego słowa.