Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 30 reviews.
Mobile63392200487
Family · January 2026
“TM hotel - worst from all aspects.”
+My experience with the hotel was horrible. They said kingsize bed over phone.But it was only queen sized bed. We had to climb sime steps to reach the washroom. The staff service eas non cooperative. No connection with reception from our room. AC was switched on only at midnight. The charges were ₹3125. Not worth even for ₹2500. Avoid this hotel . Less staff. The only redeeming factor was lift. I have to run up and down if I requiredany service. AVOUD THIS HOTEL if you ever travel to Madurai. I stayed from 8th January to 9th January
omjyo
Family · October 2025
“MT Hotel does not oblige Online Booking Platforms”
+Please do not trust most of the good stuff proclaimed by Agoda, Makemytrip....so on so forth about MT Hotel Madurai. Hotel does not care about your deal with the online portal rather applies its own rules/regulation/higher fair. It does not have Car Parking and relies on a paid public parking with the condition that you have to pay everytime you take car out of the parking which may/ may not be reimbursed by the MT Hotel. Also you may notice cockroaches in Super Deluxe Category room.
dhruvs531
Family · October 2025
“TM Hotel”
+The hotel room was a little dirty. The connection in the room was very poor. It was too expensive too. When I went to ask for the Wifi password, they just showed me a list which made no sense.
thiru3877
Couple · September 2025
“Hotel TM Madurai - Worst hotel”
+Please avoid this hotel. It is worse than a lodge. The rooms are too small, bathroom was not good, the flush was not working. Overall, it is better to avoid this hotel. The hotel people are just for money, and they don't care about the guest. In my room the tv was not working and i complained them 2 times, but there was no proper response from the staff. My experience with them was very bad and i will never book this hotel next time.
Travel27646518839
Family · December 2024
“Tm hotel BIG NO”
+Arrogant staff n manger Poor service with Ac n washroom spray not working Room service worst ...u need to call them hundred times Not worth the money Only behind money Never ever book this hotel NOT AT ALL Co operative Big NO NO Once u pay money....they don't care abt u
Wander65717673371
Family · January 2024
“Arrogant behavior of the receptionist”
+Horrible customer service, worst experience ever. The room smelled nearby hotel smoke. At the time of booking they have shown us ground floor new rooms but on that they have allotted fourth floor very worst rooms for our guest. The staff of the hotel was extremely rude and unhelpful.
Guide19693078058
Family · August 2023
“Not satisfied for the amount we paid”
+This is lodge, not hotel. Booked deluxe room by seeing their website pics.But it was straight opposite in reality. Only front elevation and reception are attractive. Very old rooms with mosaic flooring. Dust too. Peeled paint. Stained rest rooms. Enquired front office about the room condition by showing website pics. Seems only upto 3rd floor they have renovated and our bad luck, we got room in 5th floor. Since they have collected full payment while checkin, left with no option. Average service. Worth for only half of the amount, we paid. Be cautious while booking and ensure the type of room you will be getting new/old. Pros: 1. Walkable distance from periyar busstand, junction and Temple 2. Lot of hotels nearby
SuvithaS2
Family · July 2023
“Clean spacious room. More like Lodge.”
+There are both pros and cons Lodge set up. Parking is free. Way to the hotel is a one-way road ,very small. Lots of bike parked on the road making it even more difficult to move. We were send on wrong route by the traffic police which caused lot of traffic jam. So please enter the road through right way. 5mins walk to Meenakshi temple. Rooms are big, rooms and washroom are clean. Only one water bottle is free even for a family. Breakfast buffet is free and from a hotel opposite to this lodge. Located at Comparative cleaner side of temple.
GrannieShell
Couple · January 2023
“Good location”
+The staff were accommodating to our requests. The hotel is in good location for the bus and train station and a short walk to the main temple. Set in a busy city centre area, hence expected bustle of city life. The room had a large bed and comfortable mattress. Aircon was effective. I would have felt more safe with a different lock however when in room, there was a bolt. Sadly the room was very dated and needed a refurbishment. Bathroom clean but in need or refurb. I would have expected hot water of hotel of this standard. We did not eat here.
“Good location- needs refurb”
+Ideal location set close to train station and temple. Staff helpful, one spoke good English. Hotel is in dire need of re-furbishment. Comfy mattress, decent aircon, WiFi adequate. Decor not great, old fashioned. Toilet and shower desperately needs refurb. Was clean but old stains remain that can’t be removed from cleaning.