Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Amy
United Kingdom · Couple · October 2026
“Great cost stay just a short walk from central London”
+Looks like it was recently renovated with modern bathroom and interiors, very comfortable beds and cosy warm room.
−Breakfast didn’t have a great selection, and expensive for the food offered.
Elena
Russia · Couple · October 2026
“Nice stay in a great area near the centre of London”
+Very clear instructions on how to get in at night. Friendly helpful staff. Nice rooms, especially on the 3rd floor
−Our first room on the 4th floor was too small. The window blinds and the shower door were broken
Elena
Russia · Couple · October 2026
“Nice stay”
+Good location in a nice neighborhood close to the city centre. Friendly and helpful staff. Nice rooms - especially on 3rd floor. Easy to follow instructions on how to get inside if you arrive late at night
−Rooms are quite small, especially on the 4th floor. In the first room the window blinds and shower door were broken. In the second one everything was fine
choksy
United Arab Emirates · Couple · October 2026
+Location, staff, elevator
−Access restricted after 11pm.
John
United Kingdom · Solo · October 2026
“OK but going down a hill a bit”
+Food!!
−Rooms showing signs of poor workmanship - windows not opening easily, light switches dodgy. No water supplied with room
Vladimir
Portugal · Couple · October 2026
“The value for money is very poor, and the surrounding area is not particularly pleasant either.”
+Clean room
−The hotel feels more like an Airbnb above a pub than a proper hotel: there is no reception, you enter through the pub, and the overall organisation is quite poor. The room was clean, but we really didn’t understand why it was called an “Executive Suite” , it was just a standard room with a tiny bathroom. The lift also only operates until 11 PM, which is inconvenient. The breakfast was particularly disappointing. First, we were told that it wasn’t included, even though we had already paid for it. The breakfast itself was extremely basic: some not-so-fresh products for making a sandwich and yoghurt , not even eggs. One day, the breakfast wasn’t ready at all and we were asked to come back later. After checking out, we were also called and asked why we hadn’t checked out yet, even though we had already handed the keys to a member of staff. This says a lot about the lack of communication between the staff.
Nurit
Germany · Group of friends · September 2026
“Stay away!!!”
+Nothing!
−Extremely disappointing and unsafe stay! The overall experience was extremely disappointing. The “reception area” was dirty, and the staff were disrespectful and unhelpful. The restaurant was also very noisy. The room had several basic problems. The sockets were located in very impractical places, making it difficult to use appliances. The kettle was broken and caused me serious burns on my fingers. The hairdryer was also broken and couldn’t be used. Staff didn’t come to clean the room although indicated the request on the door. However, the most serious incident involved my colleague, who was locked inside his room because the door lock malfunctioned. We notified the hotel at 5:30, but there was no staff on site until 7:15 a.m. The owner refused to call a locksmith before staff arrived to confirm that the lock was actually broken. Only then was a locksmith called. Despite notifying the hotel about the problem, it took approximately three hours before my colleague was finally able to get out of the room. As a direct result, we missed our train and important business meetings. This is completely unacceptable. A hotel must provide basic safety, cleanliness, functioning equipment, and
Evelyn Rebecca
Italy · Couple · September 2026
+Friendly staff, spotlessly clean, comfortable bed. Would definitely consider returning.
Yassin
United Kingdom · Couple · September 2026
+Nice stuff
Susana
United Kingdom · Solo · September 2026
+I like the cleanliness, the big bed and the sport channels open to see them. You could have achieved an exceptional review if you had placed a fridge in there. The room being on the 4th floor we needed to chill some drinks and it wasn't one to put them in. You have lots of room to fit one. We were in room 23 and you could place one under the TV or the table were the kettle is.
−An inconvenience was that the room was on 4th floor and you couldn't use the lift from 11 pm to 7 am as you access to the lift through the restaurant. You should look at ways of changing this situation.