Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 50 reviews.
“The View”
+This was so disappointing. This was my first time in Washington and the reason I chose this hotel was because of the location and that we would have an apartment. Unfortunately, the apartment was not clean and we didn't feel comfortable. There were a few doors on the wardrobes which we nearly falling off. The bed sheets didn't look clean. The location is perfect but unfortunately there is buidling work next to the apartments so the main entrance is blocked off so you have to walk around the back to get in. We asked for a fob to use to enter the hotel and the gym but were told that there weren't any available for us?
“Great Apartment in a Great Part of Town”
+This little apartment was such a great place to stay in such a great part of town. The staff was very friendly and helpful. I would def recommend to a friend. Thanks for the good times.
+The location was amazing. There are restaurants and a grocery store nearby. The apartment had stained carpet and needed more pots and pans to cook with.
Verified traveler
June 2017
“extra fees every time”
+This place took be an hour to checkin because they could not get their keycodes straight. The AC only worked half way through the entire trip and could not be fixed. Then they have a cleaning fee that is always changed (160.00) plus 1% of total bill for the facility but is not in the paid balance.
“Worst Experience Ever”
+We booked this apartel for 4 of us for a week. There is not enough space here to list everything that went wrong. Cleanliness. The bath tub had mold around it. The microwave was dirty. Baseboards were filthy. Bedroom carpet was dirty. Amenities. The pool was closed. 3 days of 90 degrees plus but no pool. 4 towels were expected to be enough for the week. Iron did not work. One burner on stove worked. 2 pieces of silverware. No cookware. Facilities. Bedroom was small. Bed was 6 inches from the wall on one side. The door was a sliding door that offered no privacy. Bath faucet leaked. Power outlets seem to work only intermittently. Vertical blinds had missing blinds. Couch/Bed had protruding springs. Table legs were wobbly and unfixable. The living room floor had large gaps in the flooring. There was a new building being constructed 20 feet from our window that began every day at 7 am. Service. Nearly non-existent. The only communication path for service that existed was a phone number to an office in Armenia. I'm serious! You cannot get face to face with anyone that can help you. When the power went out in the bathroom we were told it would probably take a day to get it back on. It tu
“DO NOT STAY HERE If you like comfort or sleep”
+They moved me from one room to another and they were both the same. Super thin walls, cheap furniture, $44/day parking (even if it only says $14-$22), dirty, uncomfortable bed, loose outlets (phone charger will not stay plugged in unless rigged), construction crews in front of the apartments and behind the apartments start work early (my stay was until 5/12/17), additional 'cleaning charge.' (It is cheaper to spend $130-$150/night at an extended stay hotel. And even though it was 50 degrees outside, and I had the temperature set to 80 inside, but inside it never got warmer than 60 degrees. BUT, the people there at the front desk are nice, and try to help with issues, and they were no bed bugs, so it gets 1 star from me.
“just ok”
+Location was great Close to Metro. Starbucks right down the street. Apartment had a futon for a couch hard as a rock. Tub had chips in it but clean. We basically slept . TV set in Spanish , Horrible smell in hallway that drifted in our room.
“Convenience and Location”
+At the discounted rate this was overall a good bargain. The 1 bedroom apartment was very well located in SW DC near major food store, restaurant and transportations. The apartment was relatively clean and equipped. The only difficulty we had was entry to the apartment. The owner/management company directed us to the wrong address and after an hour running around in the cold and dark, and spending time on the phone with their offsite management who seemed to have no clue, we finally stumbled upon the on site desk concierge who let us in. The on site property manager, Annette, was very pleasant, apologetic and accommodating.
“Nothing like the pictures :-(”
+The housekeeper was very friendly! But the concierge, Romaine, was very rude. Terrible service and she is the reason I will never return and high;y discourage others to come. The rooms was very dated and looked nothing like the pictures. Very uncomfortable. But the wifi was fast and the kitchen was very useful.
“good locación but bad service”
+To went into the apartment we expensed 2 hours the code of the door did not worked . The fob was never provided, and made us to wait for one hour 40 min to tell us they would not provide fob .they did not have televisión , the sofá did not worked.nonebody available at the time to check out.