The Veil

Name: The Veil
Address: Zhalayyri street 4, Astana, 10000, Astana, 10000, KZ

9.5Excellent17 reviews

from $237.30 per night

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Hotel

Zhalayyri street 4, Astana, 10000

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Spa
Breakfast
Concierge

About this place

Spa and Dining Options Relax at the full-service spa with invigorating massages and dine at one of the 3 exquisite restaurants at The Veil. Sip on cocktails at the chic bars/lounges or enjoy a coffee at the on-site cafe. Luxurious Accommodations Experience comfort in the 47 air-conditioned rooms equipped with Smart televisions, pillowtop beds, and complimentary wireless internet. Unwind in the plush bathrobes and make use of the minibar for added convenience. Convenient Location Situated in the heart of Astana, explore nearby attractions like the House of Ministries and the Presidential Palace within minutes. Benefit from the roundtrip airport shuttle and enjoy free self-parking during your stay. Book now for a rejuvenating escape at The Veil in Astana!

Choose your room

Pick check-in and check-out to see live room prices.

5 room types

Choose your room
Room type	Guests	Show prices
Standard Double Room 39 m²King bed	Sleeps 3	Show prices
Junior Double Room 53 m²King bed, Sofa bed	Sleeps 2	Show prices
Junior Double Room 50 m²Sofa bed	Sleeps 3	Show prices
Presidential Apartment 99 m²2 × King bed, Sofa bed	Sleeps 7	Show prices
Senior Double Room 56 m²King bed, Sofa bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Pool & wellness

Food & drink

Bar
Breakfast

Services

24-hour front desk
Concierge

Accessibility

Accessible

Activities

Children's playground

Location

Address
Zhalayyri street 4, Astana, 10000, Kazakhstan
2.5 km from the center of Astana

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

9.517 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 17 reviews.

Cleanliness8.6

Service9.1

Location8.8

Room quality8.7

Amenities9.1

Value for money8.5

Food and drink8.9

nikhil
September 2025
10.0
+The Veil Hotel in Astana offers modern, elegant design and spacious, well-appointed rooms. The spa facilities are excellent,peaceful, clean, and professionally run. The restaurants serve high-quality food with great presentation and atmosphere. Staff are attentive and provide smooth service throughout the stay.
Alexander
March 2025
10.0
“Toller Aufenthalt”
+alles perfekt, es fehlt nur ein Fitnesraum. Sauna hatte nicht richtig funktioniert, nur 70 C Temperatur. Sonst alles toll
Hyoung Jun
February 2025
10.0
“Cozy and comfortable hotel”
+This is one of the best hotel I ever stayed. Not that big but unique design and cozy room as well. I will stay next time again
christina
Group of friends · September 2024
10.0
+Staff were inattentive. At check in I asked to combine my two reservations and was told someone would get back to me, no one did. At check out, it was a near argument with the staff (who were asleep when I was trying to leave) about them saying I needed to have my room checked before I was “allowed” (in his words) to leave. Other staff didn’t speak English and were unhelpful when I tried to communicate over Google translate. My room was not cleaned one of the nights I stayed. I expected more from a hotel of this caliber.
Verified traveler
August 2024
10.0
“Nice and Comfy star”
+Hotel is so elegant, rooms are are very nice and staff is very professional and friendly. Breakfast and location were also very nice.
Khaled
Group of friends · June 2024
10.0
+Particular and beautiful decoration. The staff is wonderful. Have a very famous restaurant. Just I didn’t like the bathroom, the sink is not very comfortable as it should be unusual bathroom
Nick
March 2024
10.0
+The hotel is wonderful, the restaurants are great, the staff is fantastic. The only thing I would change is to allow water to be thrown on the rocks in the sauna. The HUUM Electric sauna stove is designed for allowing water on the stones and the sauna is beautiful, but there is a sign not allowing. This is a mistake by the management that needs to be reviewed to make this spa area perfect.
Dusan
March 2024
10.0
+A very unique hotel, with stunning views and closeness to the city centre!
Verified traveler
February 2024
10.0
“Stylish Hotel”
+Absolutely recommended! The only negative thing was that I can say there was lack of comfort chair on the lobby area. So nice designed very stylish hotel. You may want to spend more quality time there…
Sean
December 2023
6.0
+While The Veil is a beautifully designed hotel, it's also a glaring example of "form over function." First of all, I would not recommend staying at this hotel in the winter. None of the windows are double-paned, and all of the common areas, including the restaurants, are freezing cold. I even felt bad for staff. To make matters worse, the heater didn't work in our room. And, while they did eventually move us to a warmer room, it took them 2 days to do so, and only after they continued to assure us the heater worked fine. It didn't, as the room they finally moved us to was significantly warmer. Not only did they not apologize for this hassle, or help us switch rooms, but on multiple occasions staff members entered our room without knocking first! Good restaurants, good location, but the staff needs some serious training. And again, while the hotel might be comfortable in the summer months, it certainly wasn't a place I'd recommend in December.

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

5 room types

Standard Double Room

Junior Double Room

Junior Double Room

Presidential Apartment

Senior Double Room

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Accessibility

Activities

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews