Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 101 reviews.
Vipul
India · Solo · October 2026
+Overall very nice place with good facilities. Staff was very co-operative and well-mannered. Loved the stay!!!
Aditya
India · Solo · September 2026
“The location is superb but better service is expected”
+The location
−The facilities were not maintained and the staff was not trained to cater to guest requirements including sticking to kitchen timings etc . The allocation of room was also not appropriate
Lakshay
India · Couple · September 2026
“Overall a nice place to stay.”
+The balcony view is great
−The smart tv was slow and wifi wasn’t working well
Ankita
India · Couple · September 2026
“The stay was good. We were skeptical about the location but it was as beautiful as it showed.”
+Okay so first thing first, the property was very beautiful and as it was near Chakrata falls so the view was breathtakingly spectacular.
−There were flies in the room. I mean they did everything they could but it was the one thing I didn’t like.
jitendra
India · Solo · August 2026
+Location good..room good..clean .. hygienic...
−Room service a bit slow.. other wise good
Anamika
India · Group of friends · June 2026
“very poor experience.I had to cancel my booking after reaching there and seeing such bad service”
+nothing was good
−rooms were full of flies. no internet. No lift. No phone was working, no lan line. For placing order , you have to come two two floors. very bad service.
Frederick
India · Family · June 2026
“They are frauds and scammers.”
+location
−My recent trip to Chakrata turned out to be one of the most disappointing travel experiences I've had, and Hotel Tranquil was a major reason for it. The ratings and reviews of this property appear completely disconnected from the reality we experienced. The hotel seemed severely understaffed, with only a handful of people managing the entire property. What was most concerning was the apparent lack of hygiene and proper operational standards. The same staff members appeared to be handling multiple tasks, including cleaning rooms and washrooms as well as preparing and serving food. The food arrangements were inadequate, portions were insufficient, and there seemed to be little planning or organization in place. Service was slow, basic hospitality standards were missing, and the overall management of the property felt chaotic. When travelers visit a peaceful destination like Chakrata, they expect cleanliness, comfort, and decent service. Unfortunately, our stay at Hotel Tranquil failed on all three counts. The experience left us frustrated and questioning how the property has managed to receive such positive ratings. I would strongly advise future travelers to do thorough research and
Seema Harsh Vardhan
India · Solo · May 2026
+Weather
−Too far from chakrata
Ritu
India · Solo · May 2026
+Everything was good. Satisfactory
−Price are on higher side considering the location and facilities provided
Vashishtha
India · Couple · April 2026
“It was overall a good experience as the room size, service, food were good. Few things were missing but it didnt hinder”
+Food was awesome, best tasting as compared to everywhere else. Room size was quite big & comfortable. Staff response in terms of service was quick.
−Views for summers is not worth it, as it is at a lower height than where Chakrata is. We didn’t get any bathroom supplies like soaps, shampoo etc. Also no coffee cups, Tea, sugar sachets were present.