Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
375sebd
Business trip · March 2026
“Reasonably priced pleasant hotel in a strategic location”
+Great location, reasonably priced. Could do with better coffee, both in the room and in the cafe downstairs
Jet21433449253
Couple · March 2026
“Budget hotel - smells, dirty rooms, tv doesn't work.”
+Room is small. Lobby smells like weed. Someone is walking around the hallway upstairs with a lit joint. TV doesn't work - it asks to download apps that don't exist on Apple or Android. No overhead light. You get what you pay for? We paid too much.
duncant541
Group of friends · February 2026
“Tillary hotel robbed £1140 from my credit card”
+They rob your money watch out. £1140 was took off my credit card after my stay was complete. This was after giving a $250 temporary holding charge which should have been refunded at the end of my holiday. I questioned the hotel and they said there was no charge on there end so WHERE HAS MY MONEY GONE? This is illegal and immoral and I’d strongly advise not staying here as I am still without my money which was took in November 2025 and I am taking this up with my bank. But this money has not just gone missing. The Tillary Hotel are responsible for robbing £1140 off my credit card.
ppg2026
Business trip · January 2026
“Good”
+Ok for the price , not much of the breakfast included (coffee and pastries - but also could get a yogurt instead which was nice) nor could we order any sandwiches etc
Scenic21071690934
Solo · December 2025
“A Friendly Staff and it felt like home”
+... everyone was nice. I stayed for a week, and my first room didn't feel right for me... nothing specific, I just didn't take to it. Yoli moved me to another one that was much more appealing to me. It really made my week in New York so much more fun. I've booked the same vacation next year. Emily at the front desk took my phone and walked me through the steps of getting the best rate and amenities. Overall the staff was friendly and made me feel at home for the holiday. I'm a fan. Go see.
M3454XBmariar
Family · December 2025
“it's ok...”
+The location is great! Close to everything and if you're planning on ubering places very convenient and cheap rides from this location. The hotel pictures look amazing on the site but it is a little unkept when you arrive. Our room for a family of 4 had 1 towel and 1 roll of toilet paper, the lamps and room was very dusty, the sheets, couch and rug were stained. The upside was the front desk staff were friendly and helpful. I don't think I'd pay the same amount to stay here a second time.
psg1974
Couple · December 2025
“Very good room in a great location”
+Just had a fab 3 night stay at the tillary hotel. The room was superb and spotless and housekeeping each day was spot on . Coffee supplied for the coffee machine was excellent and helped kick you into the day. Price included a coffee and pastry each morning in the cafe and the staff in here were so friendly . Reception staff were efficient but for me lacked a smile and a welcome I like to expect when entering a hotel . No big deal but something maybe to address for hotel management. Only thing that made me give 4 stars rather than 5 but I’d defo stay here again
Voyager23472654410
Family · December 2025
“Highly recommended”
+Hi Spent 13 days in the hotel. In a short brief it was really nice. There is a coffee store, a bar, a gym and everything you need. The location is perfect, with a lot of subways lines around. Supermarkets and mall are not really far by foot and the Neighborhood is safe. Located about 7 minutes to Brooklyn bridge and Dumbo area. The staff is really nice. Highly recommended
ericwD6435ZL
Solo · November 2025
“Nice hotel…don’t understand the negative reviews”
+I don’t understand the negative reviews. Yes, it could use a little refresh, but it’s not dirty or run down. Rooms are large and well lit. Amenities are open and really nice. Staff is super friendly. I was told there has been a change in mgmt and improvements on staff by subtraction. Price is great and location (near Manhattan Bridge) is convenient. I come to NYC regularly and will stay here again.
jobL4934NV
Business trip · November 2025
“Clean Hotel in Walking Distance from Subway”
+Spacious enough room in relatively quiet neighborhood. Lit closet with safe and clothes iron. Carb rich breakfast options.