The Thatched Cottage Inn

Name: The Thatched Cottage Inn
Address: 63-67 Charlton Rd, Shepton Mallet, England, BA4 5QF, Shepton Mallet, GB

7.8Good26 reviewsSee rooms

Hotel

63-67 Charlton Rd, Shepton Mallet, England, BA4 5QF

Facilities at a glance

Free Wi-Fi
Parking
Breakfast
Accessible
Garden
Pets allowed

About this place

Escape to The Thatched Cottage Inn, where rustic charm meets modern amenities in the heart of Shepton Mallet. Serene Gardens and Rooms Breathe in the beauty of our enchanting garden views while unwinding in one of our nine cozy guestrooms, each featuring a private patio for your relaxation. Delicious Dining Savor culinary delights at The Thatched Cottage Inn's restaurant, where a delicious meal awaits. Enjoy a complimentary English breakfast and unwind with a drink at our inviting bar/lounge. Convenient Access and Amenities Stay connected with complimentary wireless internet and take advantage of free self-parking. Explore nearby attractions like Glastonbury Tor and Kilver Court, all within a short drive. Book your stay now for an unforgettable experience!

Choose your room

Pick check-in and check-out to see live room prices.

6 room types

Choose your room
Room type	Guests	Show prices
Family Cottage King bed, Sofa bed	Sleeps 4	Show prices
Family Triple Room Twin beds, Double bed	Sleeps 3	Show prices
Classic Double Room Double bed	Sleeps 2	Show prices
Executive Double Room Double bed	Sleeps 2	Show prices
Superior Double Room Double bed	Sleeps 2	Show prices
Classic Twin Room 2 × Twin beds	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Food & drink

Restaurant
Breakfast

Accessibility

Accessible

Outdoor

Garden

General

Pets allowed

Location

Address
63-67 Charlton Rd, Shepton Mallet, England, BA4 5QF, United Kingdom
0.9 km from the center of Shepton Mallet

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

7.826 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 26 reviews.

Cleanliness6.8

Service8.3

Location8.3

Room quality7.3

Amenities6.8

Value for money6.8

Food and drink5.3

Pauline
October 2025
6.0
+The room was lovely, a huge en-suite with shower and a bath. Comfortable mattress, quality bedding and towels. We booked here because of the free parking and the full English breakfast included. However on arrival we read on the menu in our room that they only provide a continental breakfast. Apparently the new owners, although having reopened 4 months ago have not changed the wording of the breakfast on their site or that of all the other booking sites. So I was expecting bread rolls with a choice of ham and cheese, mixed fruit etc. but was underwhelmed at the offering which isn’t even continental….cereal, yoghurts and fruit juices. Although we were offered toast, hot drinks and croissants as well. Also they appear to be short staffed as the bar was often left unattended while the barman ran around waiting on tables as well. With a few tweaks this could be a great place to stay ie. more staff, especially on a Saturday evening and a cooked breakfast or at least honesty about the breakfast offering.
Julie
Family · October 2025
10.0
+Lovely place to stay
Sean
September 2025
8.0
“Value for money”
+No food available Monday, and toilet seat broken, but staff friendly and good value for money
Sonia
September 2025
10.0
+Full of character. Large comfortable room and huge bathroom. Staff at breakfast very friendly.
Carl
Family · September 2025
2.0
+This property needs alot of money spent on it to tidy up the facilities. Menu is very limited. Rooms were nice, but couldn’t have a shower as it was either ice ice cold of scalding hot. Ended up just having a stand up wash. No cooked breakfast. Very dissapointed.
Stephen
September 2025
10.0
+The room was large and clean and the nights were quiet and confortable. The staff were helpful and willing to adjust checkin and checkout times without imposing extra charges. Restaurant times were limited, 1 hour for breakfast and no evening meal served Sunday night. Breakfast is included in the price, though the selection of food on offer for breakfast is a lot less than you would find at, say, premier inn. So, in short, it is a small independent hotel and that has pros and cons.
Andrew
Group of friends · September 2025
10.0
+Convenient location for town centre, easy parking, clean and quiet
Jonathan
September 2025
8.0
+Easy to get, clean, quiet, comfy bed,
Bernadette
September 2025
10.0
“Friendly. Helpful staff”
+Staff very friendly and helpful. Room clean and comfortable. Had a soundproof window so very quiet. Food exceptional.
Sonia
September 2025
6.0
+Tired rooms need to be painted and wall paper either updated or restuck to walls. Breakfast was limited and not ready at gje designated time. Room was spacious and a good quality matress. Bathroom was large and clean.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 11:00
Pets
Pets are welcome

Facilities at a glance

About this place

Choose your room

6 room types

Family Cottage

Family Triple Room

Classic Double Room

Executive Double Room

Superior Double Room

Classic Twin Room

What this place offers

Internet

Parking

Food & drink

Accessibility

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews