Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 145 reviews.
rosalindg184
Couple · June 2026
“Great place, could improve outdoor seating area with more comfortable seats”
+Again I love the Tau bank, food and drink are lovely, great environment and outdoor area, but again the only downside is the uncomfortable seats outside next to the river. Again I would have stayed all afternoon and had more to drink, but I found the seats far too uncomfortable again and had to move on. I wanted to relax not feeling uncomfortable on the outdoor area
Chesterfoodies
Couple · May 2026
“Miserable & poor expensive wine”
+Sunny afternoon & popped in for a drink. Got a glass of rose blush, very sweet. Okay, my choice. Tried their most expensive wine, £7.40 per glass - clearly off so took back. Said the bottle had only open 2 or 3 days?? Replaced & fresher, but still poor. Round was £16.40, so pint of larger was expensive - challenged price, but just got a shrug of the shoulders. Lovely setting, miserable staff (dark haired tall girl), poor expensive wine & expensive but pushed to give a tip when paying. I gave a tip, which I regret.
K269XElaurae
Couple · May 2026
“Pleasant Short Break”
+A minimal shabby chic vibe. Cleanly, no frills decorated bedrooms. Country vibe within the bar. Lovely toiletries and tea/coffee tray. Breakfast continental offering, quirky hamper delivery to the rooms. For the room tariff the offering could be a little more and varied. Croissants delicious from local bakery, could change these with mini baguettes or sourdough rolls on occasion. Choice of meats and cheeses instead of 2 portions of the same. In saying this everything was enjoyable. The restaurant was really nice. Good menu choices, a little different from the norm. Portions on the smaller side but again we were satisfied. One evening was unexpectedly busy for midweek and service was much slower and staff had multiple rooms to manage therefore one of our dishes was cold however our experience with this was handled professionally and addressed appropriately. The bar had good selection of alcohol and ambience was good with there being entertainment both evenings. Their garden bar/eateries are a really good idea and offer a nice selection of drinks and food. We would recommend a visit and Dunkeld has a nice selection of shops and cafes.
cinderandi
Solo · October 2025
“It's Gorgeous but the Unfriendliest Scottish Hotel I Stayed At”
+Was really disappointed by my stay at the Taybank- which I stayed in October, but booked it back in March I was THAT excited to stay here. The hotel was very beautiful and definitely had great design, however, it also felt pretty grimy and a little dirty. There were about 5 spiders in my bathroom alone, one crawling across my pillow the next morning and another on the floor. While the rooms are very aesthetic, they've also gone for a no tv dynamic, which is fine- however, with wood floors, concrete bathrooms, and no tv to muffle noise, I could literally hear the people in the rooms around me whispering at night.. and other activity happening in the room above me if you know what I mean. They need to at minimum throw some rugs in the rooms to muffle some noise or something. I also booked my room far enough in advance to get the one smaller room that had a tub, and unfortunately due to a fire down the street, wasn't able to take a bath as the water started running brown. I understand this specifically isn't Taybank's fault, but it was disappointing and they only gave me water bottles after I said something about water running brown. They really should have let guests know, and droppe
Christopher
United Kingdom · Couple · August 2025
“Characterful building. Handy stopover.”
+Good location by the river Tay. Handy car park. Good evening meal. Not far off the A9.
−Long climb upstairs to our room.
Pemma
United Kingdom · Couple · August 2025
+Very comfortable bed Good food in restaurant for dinner Excellent breakfast Very pleasant, helpful waitress in the restaurant Art on walls fabulous Decor pleasing Great location by river
−The absence of any staff to greet us on arrival felt disconcerting and a bit worrying. Response to our ringing bell was very slow. A pre-arrival email said to 'go on through and find someone' if noone there but through where? The bar door was locked and very loud music was playing inside the bar; the kitchen didn't look suitable for guests to venture into so we were stuck. Not a good start. Finally someone came but wasn't very friendly so our hearts sank further. Luckily things then improved and we had a good time. Just get a member of staff for reception!
218mariew
Couple · August 2025
“Disappointing Shambolic and Dishonest”
+We booked a room in Taybank for a much needed bit of peace and serotonin after a bereavement and had travelled up 40 miles to stay. I had booked several month in advance and checked the shower type in the room (as no photos of bathroom anywhere) and had confirmed the shower type needed with the property. On check in (after waiting for about 15 mins at check in desk in a dirty stairwell-there is a bell) we were shown the room and the shower type was not as confirmed. I called for the manager citing a health condition that needed a hand held shower and was told the bathroom had just been refurbished and was no longer of that type. I said I couldnt stay and had to pay for another hotel down the road. We HAD booked a reservation to eat in the Taybank so we kept the meal booking. We ordered some olives and the food didn't arrive for an hour and only after asking three times. Their excuse was that 'they were giving us time to enjoy our starter'-olives are an accompaniment surely! Other diners in the restaurant were complaining about the quality of the food at the next tables..shocking service at Michelin Star prices. I have called Booking dot com three times to get my room refund and eac
Marie
United Kingdom · Couple · August 2025
“Shocking avoid”
+Breakfast is a tray dumped at your door weird with a gourmet restuarant on site
−Room wasnt as described so didn't stay and was promised refund by manager-booking dot com still trying to get that manager to confirm refund a week later. Shocking service and dishonest avoid
gillianbV1988XW
Family · July 2025
“Fantastic open air cinema and great lunch, friendly staff.”
+We had a fantastic trip to the open air cinema, very good organisation. Bluetooth headphones were provided to everyone so we all enjoyed the film without interference. It was also a delight to sit and see the beautiful Tay shimmer in the sunlight. We arrived early and enjoyed a super lunch, the pizzas were the best I had eaten for a very long time! The “garden pizza “, with home grown strips of courgettes and herbs, was delicious. Well done pizza chefs! With friendly staff, good teas and coffee, Isle of Harris gin we shall return again to enjoy this delightful hotel.
Boyd
United States · Couple · July 2025
“Excellent boutique hotel and restaurant”
+Stayed one night, hotel and room were excellent. Had dinner in the restaurant which was as delicious. Included breakfast was also delicious.