Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 98 reviews.
83omarb
Couple · January 2026
“A design-led, adults-only escape in Crete”
+From the moment we arrived, it was clear Syntopia isn’t trying to shout for attention , and that’s exactly its strength. Arriving by rental car, the entrance is discreetly tucked away on a side street (easy to miss if you’re not paying attention), and while there’s no dedicated hotel parking, we always found a spot in the quiet backstreets behind the hotel. A small trade-off for what follows. The entrance immediately sets the tone: tasteful, serene, and quietly exclusive. Water features, space, and a calm flow guide you into a lobby that feels more like a design retreat than a hotel reception. The adults-only concept truly comes alive here , elevated further by music that’s curated, not generic. A DJ gently shapes the atmosphere throughout the day with tracks that would feel right at home in Ibiza’s most refined adults-only hotels. We stayed in a Superior Sea View with Jacuzzi, and expectations were high , they were met effortlessly. The room: hard to leave (we tried) The room was spacious and beautifully finished, with local wood integrated into the design, giving it warmth without losing its contemporary edge. And then there’s the terrace… expansive, private, and genuinely seduct
P8842VKkristinam
Couple · November 2025
“Amazing place”
+Our stay at this hotel was truly wonderful. From the very first moment, we were greeted by exceptionally friendly and attentive staff - honestly, some of the friendliest we have ever encountered. They made sure every part of our stay was smooth, comfortable, and enjoyable. The room was immaculate, stylish, and cozy, with every detail thoughtfully considered. We also loved the calm atmosphere and the overall cleanliness throughout the hotel. The food and drinks were an absolute highlight.Every meal we tried was amazing. The international drinks, fantastic cocktails, and beautifully presented dishes made the experience even more memorable. I highly recommend this hotel to anyone looking for quality, comfort, amazing food, and outstanding service. We will definitely return! 🌟
cliffordh732
Couple · October 2025
“Honest & Truthful Review”
+Hotel; Astectically very nice, a good feeling to the place with a relaxing boutique / boughie style; good vibe with music being played it was almost hypnotic at times / amazing smell in the hotel. ( on arrival we received No arrival drink as advertised, minor issue !! ) Rooms; Some rooms are small and some face onto a road at the back of the hotel, some people said the road was noisy but it was ok with us. Rooms facing the main pool are good. Upgrade if you have an issue, we tried but none available. Food; Only a Buffett Restaurant ??!! Breakfast; Selection ok / Lunch; Selection ok / Dinner; Selection ok. Our Main issue was the food was never HOT at best is was warm for ALL sittings. Breakfast got busy around 8;30 to 9am, struggle to get a seat. Canteen; Provided good snacks and very good service. Pools; 3 x Pools ( Main Pool , Catch Pool, Rooftop Pool ) Main Pool; Sunbeds over the pool get taken before 6am, noise from the road at the opposite end of the pool from the restaurant. Sun only gets on the side opposite to the bar. Rooftop Pool; on the 3rd floor opens at 10:30am , que to get up there on the stairs from just after 9am !!! Catch Pool; Very enclosed , again you need to be u
lesleylB8923IS
Couple · October 2025
“The Most Beautiful Bohemian-Style Hotel. A Perfect Stay!”
+The Syntopia is without doubt one of the most beautiful and stylish hotels we’ve ever stayed in. The décor is stunning, a chic bohemian style that feels both luxurious and relaxed, appealing to all ages. Everywhere you look, the design has been so tastefully thought out, creating a calm and inviting atmosphere. The food was exceptional, beautifully presented buffets for breakfast, lunch, and dinner with a wide variety of choices to suit vegans and meat eaters. We stayed all-inclusive and there was always plenty of choice and high quality in every meal. The staff were outstanding, polite, friendly, and always willing to go above and beyond to make your stay special. Our room was spotless, stylish, and well maintained with fresh bedding, towels, and toiletries provided daily. We upgraded to a pool view suite which had everything we needed and more, highly recommend! There’s even a lovely on-site shop selling unique clothing, gifts, and the hotel’s signature scent, which you can smell throughout the property, such a nice touch. If there’s one small negative it’s that (as with many hotels) you need to be up early to secure a sun bed around one of the three pools if you don’t want to be
23Fede81
Couple · October 2025
“Amazing. Simply amazing.”
+The staff made our holiday. All of them, from the reception to the cleaning staff, bars and kitchen. They are so kind and work so hard! They are there every day always with a smile! The Food is unbelievable, fresh and different every day and for everyone. Please do not listen to people who write “oh the food was not great etc” because trust me, the only people who were saying that were eating only French fries and ham and cheese sandwich because that is what they are used to. So thank you for giving us one of the best holiday❤️
katielI8191CA
Couple · October 2025
“Very underwhelmed. Poor experience”
+As we entered the hotel, the extremely loud music was overwhelming, making it impossible to relax. We checked in, but the receptionist's welcome was hindered by the noise, forcing us to ask to move to a quieter area. This wasn't a warm welcome at all. Furthermore, there was no warm food available for late check-ins, and the 'snacks' in our room consisted of processed meat, olives, cheese, and bread. The fridge wasn't cold, and there was no mini-bar. Our room was also plagued by a constant dripping noise from the toilet and a leaking shower. The all-inclusive package had limited drink options, with weak spirits and overly sweet syrups, and the food choice was poor, repetitive, and salty. The service was subpar, with staff seemingly miserable and unattentive. The hotel's sunbed situation was also inadequate, with most beds in the shade and people reserving them as early as 6 am. The cleaners entered our room without knocking multiple times, and we felt unwelcome and disappointed throughout our stay. If you value good food and a friendly atmosphere, I'd recommend looking elsewhere. However, if you're not particular, you might be okay. Our experience at Stella Island in April 2025, a 5
waynebI675UP
Couple · October 2025
“All Inclusive 10 Night Stay”
+The Syntopia Hotel - We stayed at the hotel from 6th Oct to the 16th Oct (10 Night) On an all-inclusive basis (Booked with Jet2) On arrival which was Approx midnight on the 6th of October. We were dropped off on the Main Road / strip we walked a short distance down a side street to get to the hotel as the Main Entrance was not situated on the main road. On first impression the entrance way was nice bright modern and welcoming with a pleasant aroma (We later discovered this was a signature scent created specifically for the hotel and was used throughout) There were items in the gift store with the same scent, which we brought home a reed diffuser. We where greeted by the Receptionist who got us checked in, we were provided with our key cards, wrist bands and a map of the hotel and was instructed to download an app to our phones to allow us to access the WIFI which is now the norm for the EU ( which is a percentage of the room price per night) we where shown to our room. The receptionist accompanied us to our room brining our bags up for us. There was also a small plate of food provided in our room due to the late check in time. On first inspection of our room which was a Suite which
165lilyg
Couple · October 2025
“A stunning stay”
+My husband and I came here for our honeymoon and it was brilliant, if you are after a week all inclusive to relax in the sun, eat and drink it is the perfect place! We had a pool facing room which was nice, we were worried about it being too small but it was absolutely fine. The food and drinks at the hotel are great, we love our food and it was all really good quality and very nice, not too repetitive. The 3 pools are all really nice, the staff even come round and take your drink orders while you're sun bathing! If you want to sit on one of the cabana style sunbeds you do unfortunately need to get up early to secure one, otherwise there was always sunbeds available but not always in the sun. The hotel decor is stunning and it is spotlessly clean. There are shops and restaurants nearby which you can walk to, we got the bus into the old town a few times which is an absolute must! It is so beautiful and lovely to walk around especially at night time. The evening entertainment is really good but not very lively. We didn't get any little extras for being on our honeymoon like you do at other hotels which was a bit of a shame but we didn't mind. The only minor negatives we had is that t
+4/5 Fijne vakantie week gehad in dit hotel. Mooie moderne accommodaties, gratis parkeren in de omliggende straten. Eten in buffetvorm, telkens zeer lekker. De All Inclusive had wel zijn beperkingen, wat jammer is als het hotel het aanbiedt als een All In
748ksenijam
Group of friends · October 2025
“Every treatment was delivered with great care and attention to detail, and the service exceeded my expectations.”
+The spa was absolutely wonderful, offering a truly relaxing and rejuvenating experience from start to finish. The staff were exceptionally friendly, professional, and attentive, making me feel comfortable and welcomed the moment I arrived. The atmosphere was calm, clean, and beautifully designed, creating the perfect environment for rest and renewal.