Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 19 reviews.
wwwaventyrensose
United States · Couple · January 2024
“If your looking for friendly service - chose another place!”
+Most unfriendly service we've ever got in a thai restaurant. Been in the country, tavellist around for 3 months and have always had very nice experience on restaurants. Properly dressed, speaking a little bit thai, being friendly, respectful and smiling is a perfect receipie for good service everywhere. Except here. They never even look at you when presenting the meny, taking your order or serve you. They act almost hostile.
578isabele
Couple · February 2023
“Restaurant not really nice”
+The garden and the beach is very very beautiful, but we didn't like the restaurant. Although it is very clean, the atmosphere is not nice and friendly and the food tastes quite bouring. The service is ok.
Trescalan
France · January 2020
“THE MANAGER IS THE PROBLEM ! - LE PROBLEME EST LE DIRECTEUR !”
+NICE BEACH - CONVENIENT HOTEL - POOR RESTAURANT - UNPLEASANT AND RUDE MANAGER. Being situated at the extreme southern end of the Island, the Ao Phrao Beach and Sunshine Hotel are a long way from the most activities, shops and restaurants. Renting a motorbike is an essential. (normal rate 200 to 250THB per day) Facing the west, the beach has superb sunsets and a peaceful sea. Unfortunately, many shade tress were recently destroyed by a tornado and there is very little shade available in the afternoon. The sea is shallow, so for swimming it is necessary to venture quite a long way, especially at low tide. The Hotel is well maintained and clean. The bedrooms have average size and spartan furniture including a safe. The mattresses are firm or almost hard. The restaurant offers traditional Thai food in the quality of the "fast-foods" or "self-service" restaurants, but somewhat over-priced. The American breakfast included in the room price is rather on the low level. Although he crippling item is the Manager !. Impolite and apparently emotionally disturbed, who will not listen to any complaints and leaves you with insults including pointing his finger at us in an obscene manner. BELLE PL
tokyodom
China · Couple · March 2019
“Sunshine not quite as sunny as it could be”
+I picked Sunshine for the final few days of my trip. As the furthest resort on the southermost beach in Koh Kood, I was looking forward to a beautiful place in a quiet, isolated location and a chance to really relax before heading home. First the good: the bungalows are well built and sit in nicely maintained grounds, the seaview ones situated on the edge of the garden behind the beach and the others build on a small rising slope with a few steps to negotiate. The restaurant is nice and spacious with good views and there are kayaks for guests to use. However, the good is balanced out by a mixture of TERRIBLE food (the worst we had in Koh Kood which is a big problem when you have so few other options) with breakfast especially disappointing, a terrible massage (also the worst I have ever had in Thailand and I love their hard massages) and the not very friendly attitude of the main manager who acted like the guests were a nuisance he had to put up with. I am sure some of the Russians and other tourists are difficult, but he is still in the customer service business and needs to make more of an effort in this Land of Smiles. The beach itself is one of the longest and, at first glance,
Angeldim71
Italy · Group of friends · February 2019
“Great location”
+The bungalow was very nice, amazing garden and very well-kept common areas, the beach is fantastic, the staff is very polite and helpful and they offer very good services to move around the island; shame for the food, which is really not that great and the restaurant has high prices, considering the quite poor level.
frustrated492
United Kingdom · Couple · February 2019
“Fabulous beach”
+Beautiful site for a resort. Right on the beach, restaurant is nice and overlooks the beach. You can have a massage, there are sunloungers and it is safe for children to swim in clear , warm water. A great shame about the rubbish all along the shoreline, you have to watch where you walk ! No one cares about it. ☹️
+Schöne Anlage mi Palmengarten an einem sehr schönen Strand. Allerdings sind die Betten sehr hart und mit Warmwasserversorgung gab es auch Probleme. Die Massagen am Strand waren sehr entspannend.
jeroenp86
Family · May 2018
“Paradise at the end of Koh Kood”
+Visited this resort with two kids of 9 and 7 years old. It’s a long drive from the harbor and when you drive down on the road to the resort we got a little bit worried. There was trash and old buildings but when you enter the resort you stepped in to paradise. Nice staff, coral at left side of the beach ( 50 mtr in sea ), beautifull beach. Only comment: beds in cabins are very hard en could be softer.
848bennyh
Family · April 2018
“3 days in paradise 1 manager to destroy it all”
+On arrival we found out that our seaview rooms by mistake was rented out...... no worries, we are on holliday so we took garden view After 2 days one of our friends left for person reasons and sins we took it for 4 days we could not get our money back..... no worrie, we are on holliday so we left it. Now sins we had an extra room we might as well move to that room, our bed was full of ants and the other did not, this was impossible sins they already rented it out..... no worries we are on holliday so we left it and said nothing. Last night we talked about going to cambodia insted of up in Thailand.... We already rented a car and asked the hotel if they could cancle it for us.... The cardriver wanted 3000 baht for cancle and we asked them if they could get this price down sins it was allot of money for doing nothing.... The manager then came and told us he would cancle the boat and everything if we did not pay..... I was so suppriced and said WHAT! Then he wanted to fight me sins I was a bad customer and got the story about all the other bad customer he had. Until then we had been talking about the amazing nature and the perfect staff but must say that after this treatment from a ho
yoavxyoav
Couple · April 2018
“Good place, lazy service”
+Reviewing this place was really hard for me. On one hand, a very nice resort (albeit 3 stars level) situated on a fantastic beach with new bungalows and a lush green grass. On the other hand, the lazy and careless attitude. The staff is very nice and smiley, what when it comes to actually provide service or helping - you could pluck your hair out before you’ll get the proper attention. When we arrived and after we checked in we tried to get some information regarding the return ferry. Since it was jus before Thai New Year we knew we better take care of it in advance, but the receptionist said he doesn’t knows anything about the availability (pssst... it’s a phone call away, buddy!). We wanted to rent a scooter, but he told us that they only rent until 5pm (you can use it whenever you want, but the actual renting is until that time) which practically rendered us grounded to the premises. We decided to walk out to get some food, but since it was dark we didn’t know the way (there’s a little portion of jungle to go through and a forking dirt road between the main toad and the resort). After we failed to understand his directions (his English was basic), we asked him if he could show u