Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 83 reviews.
jacqueline bray 8
United Kingdom · Group of friends · November 2026
+lovely lodge nice very big love the treats,and wine the owner left Help with finding somewhere to eat as we were late getting there Big fridge/freezer was a plus,
−that l couldn't find the handle for the grill also people with disabilities its not easy when going to hot tub as there is a small area where's there's a step so be careful
Julie
United Kingdom · Group of friends · November 2026
“We have been staying at Felmoor for 12 years, it’s a lovely little site and this is the first time we have been so disap”
+Nothing at all.
−It needed a deep clean. No side or coffee tables. No towel rails or door hooks to hang anything. Cobwebs in every corner. We had to wash all cutlery and crockery before we used them. No table lamps or pictures, very uninviting. Unstable stairs up to lodge, loose paving stones in hot tub area. Thick dirt on windows and lighting. No towels provided, we had to go out and buy some. There was a list of what was provided and to be fair it didn’t say towels which we overlooked because towels have always been provided but it would have been helpful if there was a separate note stating this.
Kelly
United Kingdom · Family · October 2026
“Very tired and in need of update”
+Location of lodge on park was nice and quiet.
−Property is very tired and in need of some updating. Bed mattresses need replacing as springs were making it very uncomfortable. Cleanliness was well below expectations - Hoover was ancient and of no use whatsoever. Property is advertised as fenced off but fencing only goes part of the way around garden so not dog friendly at all.
Tina
United Kingdom · Solo · September 2026
+Hot tub and garden good,nice welcome pack ,had a great time
−Could do with having a coffee table ,had nowhere to play our games or put our drinks while watching tv
Sally-Ann
United Kingdom · Family · August 2026
“Lovely place to stay, good location for travelling to the local attractions.”
+Well presented, everything that we needed was there and lovely little extra touches like washing up liquid, dishwasher tablets, tea and coffee. There was also a lovely little welcome hamper.
−The steps into the main door of the caravan are a bit damaged and wobbly but that was our only issue.
Joy
United Kingdom · Solo · August 2026
−The accommodation needs attention. Blinds broke in bathroom window as well. 2 bedroom windows would not open. Had to clean the cooker before using it. Stairs rail coming into property was wobbly. At lot of issues.
Jeana
United Kingdom · Family · August 2026
“Disappointed, rundown”
+Comfy bed
−Dirty, Disappointing and Rundown We booked this caravan as a special family holiday and birthday treat in August, so it was incredibly disappointing and upsetting We ultimately left two nights early because of the issues we encountered. Maintenance issues There were numerous maintenance and safety issues throughout the property, including: * Wobbly and unstable steps at both entrances to the caravan. * A hole in the decking. * Broken decking edging with sharp corners. * Weeds growing through the patio. * Loose patio slabs. * A loose chair pad on one of the dining chairs. * Weeds and general signs of poor upkeep around the outside area. Cleanliness issues The caravan also fell well below an acceptable standard of cleanliness. We found: * A dirty shower. * Dusty blinds. * A smell in bedroom 1. * A kitchen floor fan cover that was dirty and wrapped up. * The bottom ventilation area of the fridge blocked with dust and hair. * Inside cupboard doors stick and marked These are not the sorts of things we would expect to find when checking into holiday accommodation. We expected the caravan to have been properly cleaned, inspected and checked before our arrival. Not as described The accommo
Kathleen
United Kingdom · Family · July 2026
“Great location within walking distance to park and club house and the fenced area great for peace of mind”
+Loved the private area around the hot tub was an added bonus due to our grandson being autistic made our stay more relaxing the grandkids loved the disco and the cowboy hats which i thought was reasonable for the price overall great location for a couple of nights away
−The kids could get up and go straight into the garden with this being in closed I found this less stressful and the kids loved it that was the whole point of the holiday
Marie
United Kingdom · Solo · June 2026
“Southwick lodge is amazing! Defo recommend 👌”
+Everything the lodge is super spacious and private and hot tub is amazing! Met Tina and Spencer who were lovely and super helpful! Can't wait to go back already! 😊😊😊
−Nothing
Danielle
United Kingdom · Family · May 2026
“Although it was a pleasant enough stay I don’t think I would go back which saddens me as the log cabins etc at the top o”
+It’s on a nice quiet area of the park & you have enough privacy. The hot tub was the best part for me kept the kids entertained as there isn’t a lot in or around the park for older kids. I had a problem with flies in the hot tub I’m not sure if it was the owners or not but they come without delay the next day to sort this problem for me which I was grateful for it made the rest of our stay better to keep cleaning up the hot tub.
−Unfortunately i actually feel bad mentioning all of this as I think this could be a lovely van if updated but I think the lodge is a little run down & unkept. Dirty stained sofas & sheets. The steps leading to the van & also the steps leading to the garden had gaps that needed repaired felt a little worrying walking up & down them as they sort of bent in on you. There was loose paving slabs around the garden area and unfortunately the weeds & over growth in that area just make it look run down it’s something that wouldn’t take long to recover. There was damage to the decking area a small hole but still had me on edge with the kids running about it and smashed bits near the doors. I tried numerous times to sort the tv but continuously got no signal it does state there is a Xbox but I definitely did not come across this the WiFi wasn’t great until later on a night where you got a little bit if you were close to the box. I used the hob of the oven but didn’t use the actual oven as it wasn’t very clean at all.