Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Davina
United Kingdom · Couple · November 2026
10.0+Staff were very helpful, accomadation was very well presented, warm and comfortable. The breakfast was excellent. We enjoyed our stay very much.
−The only thing I can think of was having to leave the accomadation and go outside to the restaurant entrance. We really didn't mind this.⁸
Nikki
United Kingdom · Couple · November 2026
10.0+Lovely room cosy, clen and comforable. Super helpfull and friendly staff. Breakfast included and was lovely, nice to have a nice selection of breakfast options rather than just a fry up.
Jonathan
United Kingdom · Couple · November 2026
10.0+Fantastic location, the room was a good size, clean and comfortable with a private deck and views over the salt marshes. Breakfast was outstanding. Highly recommended
−Room would benefit from a better mirror
Maureen
United Kingdom · Couple · October 2026
10.0“Will definitely stay there again!”
+Location great, staff excellent, food excellent!
−Nothing
Marcus
United Kingdom · Family · October 2026
8.0“Great Staff”
+As always the staff are fantastic and it's a lovely place to stay with recommend it to others this is our 5th year
−It's now getting very expensive in fact since earlier this year it's gone up 120 pounds for the same stay and in fact we could have gone to the crown cheaper and the high Street I'm not sure if we will return at this level we do love it but at that kind of cost it's just getting too expensive I remember speaking to a member staff a couple years ago instead what a good value for money it was and they said he always make it slightly cheaper to get people down that way away from the street but now as I said I could have stayed cheaper in this crown it will be a real shame if that's what we have to do going forwards
Strachan
United Kingdom · Solo · October 2026
8.0“Warm hospitality, delicious dining and the perfect location for discovering Southwold.”
+A wonderful stay at The Sail Loft in Southwold. The staff were friendly and welcoming throughout my visit, and the breakfast was excellent with plenty of choice. I especially liked the later breakfast start time, which gave me the chance to enjoy a walk along the beach beforehand. I ate in the restaurant one evening and had the sea bass from the specials board, which was absolutely delicious. The location is ideal, within easy walking distance of both the harbour and Southwold itself. Thank you to the whole team for making my stay so enjoyable. I would happily recommend The Sail Loft and look forward to returning.
−The only minor point is that the age and character of the building means you may occasionally hear other guests walking about, although I found this a small trade-off for such a lovely place to stay.
mark
United Kingdom · Couple · October 2026
10.0+Excellent as usual.
Ernest
United Kingdom · Couple · October 2026
9.0“Enjoyed our little trip from Norfolk to Suffolk. We're lucky to live in E Anglia”
+I found our stay good. Dinner in the evening, two courses for £15 good value. I enjoyed the mussel chouder
−Breakfast a bit late for us. Would have liked muesli and fruit choice
Anne
United Kingdom · Couple · October 2026
8.0“A VERY enjoyable short break”
+Food was very good. Bedroom was excellent. Dining space and bar was very good. The Staff were ALL very friendly and very helpful. Its location was excellent.
−We had to go outside of building to reach the sleeping area, this didn't really matter but one evening we were there it was raining and the wind was cold and blustery. In good warm weather this would cause no trouble. The only thing we really would have appreciated was somewhere to sit in a comfortable space to have a drink and perhaps to watch the world go by, unfortunately there was no space for such luxury at The Sail Loft. ( we are both in our late eighties and a few years ago it wouldnt have mattered
Anne
United Kingdom · Couple · October 2026
9.0“Brilliant would recommend”
+Was very traditional looking …very clean & had a lovely atmosphere..beautiful bar area very welcoming
−Walls a little thin …cld hear other guests