Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Jackie
United Kingdom · Couple · October 2026
“Unsatisfactory even just for a place to sleep for the night if passing.”
+Welcome was friendly
−Window was open upon entering room. Freezing all night as we didn't check in until late evening. Foul smell coming from bathroom. Multiple, different lengths hairs found in the bed. Bed frame uncomfortable and matress made hips and back ache from springs. Mould on ceiling. Carpets dirty.
Jus
United Kingdom · Group of friends · October 2026
“Convenient for our Visit”
+The proximity to our reason for staying.
−My only observation would be perhaps the very bright external lights could be switched off when the pub is closed. The lights shine into the room, making it feel like it is dawn. Or blackout curtains to make the room darker when sleeping at night.
Becca
United Kingdom · Group of friends · October 2026
−Extremely disappointing experience - our reservation was cancelled without notification We booked two rooms at The Saddle Inn in Fulford, York, on 3 May 2026 through Booking.com and received a confirmation email for the evening of Saturday, 10 October 2026. We were travelling down from Edinburgh to attend a very special occasion: my mother-laws 80th birthday celebrations. After driving approximately 200 miles and battling through heavy traffic due to the horse racing at Knavesmire, we arrived at the Inn at around 2 pm, expecting our accommodation to be available for our stay. Instead, we were told by the barman that all the rooms were occupied and that our reservation had apparently been cancelled. He said we should have received an email informing us of this, but we had received no such notification. To arrive after such a long journey, for such an important family occasion, and discover that we had nowhere to stay was extremely upsetting and completely unacceptable. We can only speculate as to why this happened, but given the major horse racing event taking place in York that weekend, it was difficult not to wonder whether our rooms had been let to other guests at a higher rate.
John
United Kingdom · Solo · October 2026
+The location, and the friendly staff
−The place could do with updating
Greg
United Kingdom · Solo · September 2026
“Helpful staff and interesting historic inn.”
+N/a
−N/a
Melanie
United Kingdom · Couple · September 2026
“Terrible , couldn’t wait to leave , not staff to complain to”
−Awful , smelly room , no good beer in the pub , the toilet had a bad smell like a sewer
Eszter
United Kingdom · Solo · September 2026
+The pub staff were really nice and helpful, easy check in and out.
−The pub was noisy until way past midnight, with a quiz night so sleep was impossible. Plumbing is really loud, everytime a toilet was flushed the water in my room's toilet started to flushing too. Location was ok but about 40minutes walk from the central of York.
Toni
United Kingdom · Solo · September 2026
“Good Bedroom Appalling Bathroom”
+Room was clean and looked fairly recently upgraded, but bathroom was a disgrace.
−No toilet lid, no fan unless light on, black mould throughout shower cubicle, broken shower door seal. No bedside light, nothing to hang clothes on
Pierre
United Kingdom · Solo · September 2026
+Price was good
−No TV remote Struggled to get hot shower
Andy
United Kingdom · Solo · September 2026
“Mmmm, I’ve stayed in better places! 🙈”
+Location, close to Fulford Golf Club. Cheap!
−Very tired and unloved pub/hotel. The decor was pretty shocking, including externally. Bedding didn’t look very clean. Bit noisy on the main road.