Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Evald
Albania · Family · October 2026
+Everything. Comfortable room and delicious breakfast.
Ivan
Croatia · Family · October 2026
“Good spot just couple of tiny tweeks.”
+The room seems new and really big. Bed is comfy. Perfect score for the bedroom.
−The bathroom is new but missing a bathtub?!? The plumbing is sticking out. The shower is right there and it is enough. Could be a little bit cleaner. The glass had calc and spider webs in the corner. Breakfast looked old, probly didn't but the decoration is off.
Dave
Canada · Couple · October 2026
“Good value for money!”
+Clean, well situated. Secure parking for our rental car.
−The only time we found staff at the desk was at checkin(and we had to telephone her when we arrived) and when we had to pay her for an extra night we booked(again, after we texted someone).
Oleksandr
Austria · Solo · October 2026
+New rooms.
−No staff at the reception.
ronit
Israel · Solo · October 2026
+Qëndrova katër net në Roots Hotel. Mund të kisha gjetur alternativa shumë më të lira, por zgjodha qëllimisht një hotel me katër yje, duke pritur një nivel të caktuar shërbimi. Fatkeqësisht, shërbimi ishte shumë i dobët. Më ishte premtuar parkim, por kur mbërrita më thanë: “Ah, parkimi është vetëm nëse rastësisht ka vend të lirë.” Kjo nuk është ajo që kuptova kur më premtuan parkim. Dhoma nuk u pastrua çdo ditë. Në fakt, gjatë katër netëve që qëndrova aty, u pastrua vetëm një herë. Sa herë që kërkoja diçka, kishte gjithmonë një justifikim ose një shpjegim tjetër. Frigoriferi në dhomë gjithashtu nuk funksiononte. Mëngjesi ishte vërtet i turpshëm. Përbëhej nga një omëletë e ftohtë, një vezë e skuqur e zhytur në vaj dhe disa pjata të tjera me ushqime të cilësisë më të ulët dhe më të lirë që mund të imagjinohet. Dukej jashtëzakonisht joapetizues dhe ishte krejtësisht i papranueshëm për një hotel me katër yje. Kur i kërkova gruas që kalon pjesën më të madhe të ditës duke lëvizur nëpër hotel, dhe që ka një shenjë të vogël në buzën e sipërme, të më ndihmonte të porosisja një taksi, ajo thjesht më tha: “Nuk di si bëhet”, dhe u largua. Me pak fjalë, stafi nuk duket aspak i interesuar për t’u
−I stayed at Roots Hotel for four nights. I could have found much cheaper options, but I deliberately chose a four-star hotel, expecting a certain standard of service. Unfortunately, the service was very poor. I was promised parking, but when I arrived I was told, “Oh, that’s only if there happens to be a parking space available.” That is not what I understood when I was promised parking. The room was not cleaned daily. In fact, it was cleaned only once during my four-night stay. Every time I asked about something, there was a different excuse or explanation. The refrigerator in the room also did not work. The breakfast was absolutely disgraceful. It consisted of a cold omelette, a fried egg soaked in oil, and a few other plates of food of the lowest and cheapest quality imaginable. It looked extremely unappetizing and was completely unacceptable for a four-star hotel. When I asked the woman who spends most of the day walking around the hotel, and who has a small scar on her upper lip, to help me order a taxi, she simply told me, “I don’t know how to do that,” and walked away. In short, the staff simply do not seem interested in providing service. During the day, nobody answers the
Sofi
Israel · Couple · October 2026
+הכינו לנו ארוחת בוקר ארוזה מוקדם על מנת לצאת לטיול. בופה טוב וארוחת בוקר נהדרת חנייה נוחה מיקום מעולה ליד העיר העתיקה במרחק הליכה
ישי
Israel · Couple · October 2026
“קרוב למרכז שווה”
+נקי אוכל טעים הכל חדש ויפה
Safiek
Netherlands · Group of friends · October 2026
“Prima verblijf”
+De kamer was netjes en schoon en ruim. De douche was heerlijk.
−Onze kaart om de kamer te betreden werkte soms niet meteen. Na 2 à 3 keer pas. Was niet erg maar is een klein aandachtspuntje.
Iris
Israel · Group of friends · October 2026
+חדר גדול , חנייה שנשמרה לנו ארוחת בוקר טובה מיטה נוחה מאוד
Joris
Belgium · Couple · September 2026
“Fijn verblijf voor bezoek Shkoder”
+Heel centraal gelegen om de stad te bezoeken. Gratis parking. Lekker ontbijt met broodjes die belegd zijn. Mooie nieuwe kamer
−Jammer dat je moet bijbetalen voor een tas koffie bij het ontbijt