The Ridge Pointe

7.5Good100 reviewsSee rooms

Resort

Facilities at a glance

Hot tub/Jacuzzi
Restaurant
Concierge
Elevator
Non-smoking rooms
Children's playground

About this place

Convenient Location The Ridge Pointe is located just 10 km away from Tahoe Queen, offering easy access to popular attractions in Stateline. Family-Friendly Amenities Enjoy a children's playground at the resort, making it a perfect destination for families traveling with kids. Exceptional Services Benefit from a concierge service, ensuring all your needs are met during your stay at this 3-star resort. Start your memorable stay at The Ridge Pointe by booking now!

Choose your room

Pick check-in and check-out to see live room prices.

What this place offers

Pool & wellness

Outdoor pool
Indoor pool
Gym
Hot tub/Jacuzzi

Food & drink

Restaurant

Services

Concierge

Accessibility

Accessible
Elevator

General

Non-smoking rooms

Activities

Children's playground

Location

Address
455 Tramway Drive, Stateline, 89449, United States
0.7 km from the center of Stateline

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 16:00. Check-out by 10:00.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

7.5100 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 100 reviews.

Howard
January 2020
8.0
“Rough start, but overall a good stay.”
+Checked in and they didn’t have my reservation in the computer. They had to “build it” in the computer. In total it took about 25 minutes to check in. She said she would give me a room with a great view since I had to wait so long. The room wasn’t in the building that I made my reservation for though. Arrived in the room, and it did have a great view, but was this tiny room not really matching the description. I called and inquired and was told that was a “standard king” and other amenities were not guaranteed. 15 minutes later she called and offered a different room in a different building. I accepted and was pleasantly impressed by the change. Not the same view, but a very nice room. Walls are too thin, I could hear the people next door quite well. They were loud people. Outdoor hot tub was not hot at all, but indoor one was nice. Overall I was happy with the stay and would stay again. I was also pleased to find a charge station for my EV. Attached pictures are my view.
Jackie
October 2019
8.0
+Very nice space everything went well the only odd thing was everything kept shocking us like the door handle to the balcony and then light switches
Verified traveler
August 2019
4.0
+I didn’t like that the front desk was so inaccessible. Check-in was unclear as you had the choice to go to the front desk located in another building or you could check-in over the phone but you’d eventually have to go to the front desk to put a card on file. Express check-out was available, but I have yet to receive my receipt for my stay and was charged $10 for something unknown. It was extremely hard to get in contact with staff over the phone, at one point our room key stopped working and of course the only solution was to drive to the front desk to have it replaced. Customer service was poor.
Verified traveler
August 2019
8.0
“Beautiful and peaceful”
+Beautiful area and lots to do at the resort. It's best if you can take advantage of all they have to offer while you're there.
Verified traveler
August 2019
8.0
+The site's location is close to both Lake Tahoe and the Carson Valley.
Lupiloo
Family · July 2019
8.0
+When it comes to checking in you have to go way up the hill to the club house (which is not at the same hotel) they don't tell you or have any signs letting guests know where they should go to check in. Office was closed and no one in site. Waited for 20+ mins before we saw a maintenance worker who told us about checking in up the hill. Besides that we had a great stay! We stayed in a 2 bedroom suite and it had 2 master bathrooms one with a jetted tub. The drive there was beautiful and only 10mins from the main city (Lake Tahoe) will be back soon!!
Verified traveler
Family · April 2019
8.0
+I have stayed at this property every year for the last 4 years. I love the rooms and the amenities the property has. The building we stayed in can use some TLC. On our last night, the fire alarm went off and we all had to exit our rooms around 10 pm and stand outside in the snow (not the resorts fault). The elevator would not work after that. Luckily I was only 1 floor up, so I had to carry all of our stuff down one flight of stairs and then back up on fight to get to my car. The resort comped me 2 nights stay. Not a usual experience, I would recommend it and I will go back.
Jared
March 2019
2.0
“Avoid this place”
+Horrible check-in procedure. No mention of going to the main lodge for check in, phone at our building didn't work. Keys stopped working so have to drive to main lodge to get new keys (replacements didn't work either). Staff not very friendly, no AC, slow WiFi. Spend the extra money and stay at the casinos in South Lake.
Verified traveler
Family · March 2019
10.0
+I will return rn again soon. The staff was really nice
Verified traveler
March 2019
4.0
+Sauna was not working. Door key didn't work the second day.

Good to know

Check-in & check-out
Check-in from 16:00 · check-out until 10:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

What this place offers

Pool & wellness

Food & drink

Services

Accessibility

General

Activities

Location

Address

Questions about this stay

What are the check-in and check-out times?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews