Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Giriraj
Mauritius · Couple · July 2025
+Location
−None
Miko Johnson
Philippines · Group of friends · July 2025
“Highly recommended if can tolerate potential shower smell and shower temperature issues. Beds are exquisite. Lovely and”
+Air conditioning unit is effective in cooling the room. Spacious room for 3 people. The Hotel offered to store our luggage after check out which was nice. The key to the rooms feels so secure. I wasn't able to avail the breakfast but there was a balcony with tables in another floor we were led to that seems like the place for it, and it looked nice. I was able to sleep very peacefully and comfortably for the 4 nights. Hairdryer was a huge plus for me who needs one. Electric kettle was also a huge help. The washroom was narrow but efficient. I do not really need the legroom for toilet seat activities. The guard also is very nice, probably made our stay 5x better. He was so friendly. We salute each other whenever we meet. He helped us find where the nearest ATM is at night. He has all our respect.
−Our shower area has a smell like nearby sewer which the exhaust could not remove, but we were able to tolerate this. The smell does not reach the toilet area and the bedroom. The hottest the shower could get was still cold. We encountered 2-3 mosquitoes throughout our 4 nights, but I don't know where they came from. Two bottles of water are given per day during house cleaning. I misunderstood the staff we met on the first day who told us that water is free.
T
Sri Lanka · Solo · July 2025
+I recently had the pleasure of staying at The Residence Hotel on Galle Road in Colombo, and I was thoroughly impressed by the outstanding service provided throughout my visit. From the moment I arrived, the staff was warm, attentive, and genuinely hospitable. Every detail was handled with care,from the efficient check-in process to the personalized attention during my stay. The team went above and beyond to ensure comfort and convenience, always available with a smile to assist with any request. Their professionalism and friendly demeanor truly made a lasting impression. It’s rare to find such consistently high standards of service, and The Residence Hotel has certainly set the bar. Highly recommended for anyone visiting Colombo and looking for a seamless, welcoming experience.
−I encountered a problem with the POS machine not accepting my Sri Lankan debit card. As a result, I had to leave the premises in search of an ATM to withdraw cash, which was quite inconvenient,especially after a long journey.
Nooruddin
Pakistan · Couple · July 2025
“Imran was immensely helpful! Loved the stay!”
Nooruddin
Pakistan · Group of friends · July 2025
“Good”
Ibrahim
Maldives · Group of friends · June 2025
“Easy, simple and friendly”
+Location and safety with friendly staff
−Towels and other linen conditions can be considered
Jamal
United Kingdom · Business trip · May 2025
“Exceptional”
Maria
Hong Kong SAR China · Solo · April 2025
“A small, well-located hotel with great comfort, cleanliness, and friendly service , perfect for a relaxing stay.”
+This is a small and cute hotel. It’s very well located, super close to all the tourist areas. Also, the price is really good. I liked this hotel a lot. The bed was very comfortable and the pillow was great too. The room has everything you need , and for me, one of the most important things: a really good aircon that doesn’t make any noise! Everything was super clean. Also, the onion cookies in the minibar (they are complimentary) were delicious! A small touch, but I loved it. The man at the reception was also very nice and helpful.
Troy
Australia · Couple · March 2025
“Superb”
Iryna
Ukraine · Couple · March 2025
“Superb”
+Stable WiFi was the most important for us and we got it! The rooms are really tiny, but they don’t hide it, you can see it on photos. Impressive fact is how the used a space in such tiny rooms. We even had a desk to work. They really did their best to equip the room as good as possible
−A little too expensive as for me, but I guess this is a central Colombo price.