The Railway Hotel

8.5Very good56 reviewsSee rooms

Guest house

Church Street, Haydon Bridge, Hexham, England, NE47 6JG

Facilities at a glance

Free Wi-Fi
Parking
Breakfast
Accessible
Terrace

About this place

Amenities and Features Experience the charm of a terrace and enjoy complimentary wireless internet access and a cozy lobby fireplace. Benefit from tour/ticket assistance and a lovely picnic area. Revel in a meal at the restaurant or grab snacks at the coffee shop. Conclude your day at the bar/lounge or mingle at the daily complimentary reception. Accommodation and Entertainment Stay in one of 5 guestrooms with flat-screen TVs, free Wi-Fi, and digital programming. Refresh in private bathrooms with complimentary toiletries. Enjoy a daily cooked-to-order breakfast. Location and Nearby Attractions Close to Segedunum and Northumberland National Park, this riverwalk inn is conveniently situated near North Pennines and Heritage Centre. Explore attractions like Housesteads Fort, Hexham Abbey, and Chesters Roman Fort. To book your stay at The Railway Hotel, seize the opportunity now!

Choose your unit

Pick check-in and check-out to see live room prices.

6 room types

Choose your room
Room type	Guests	Show prices
Family Room Twin beds	Sleeps 2	Show prices
Twin Room 18 m²2 × Twin beds	Sleeps 2	Show prices
Room (The Cookson) 33 m²King bed	Sleeps 2	Show prices
Room (The John Martin) 36 m²Queen bed	Sleeps 2	Show prices
Room (The Ratcliffe) 36 m²King bed	Sleeps 2	Show prices
Superior Room 70 m²Double bed	Sleeps 3	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Food & drink

Breakfast

Accessibility

Accessible

Outdoor

Terrace

Location

Address
Church Street, Haydon Bridge, Hexham, England, NE47 6JG, United Kingdom
6.3 km from the center of Hexham

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:30. Check-out by 10:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

8.556 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 56 reviews.

Annie
September 2025
8.0
+Clean room with 2 twin beds.and cute decor. Just was very attentive. Attached pub (Railway Tavern) had a friendly atmosphere, and best English breakfast on our tip so far!
Robert
August 2025
6.0
“Inconsiderate guests and poor customer service.”
+The room itself was clean and comfortable. No proper instructions were sent regarding accessing the room (which is via a key safe). Luckily, the girl in the pub had a scrap of paper with the details. I didn't see anyone from the hotel itself during my stay. There is a small kitchen with a breakfast bar (seating for two people), fridge, toaster etc but no sink. During my stay the room was being used to store three bikes belonging to other guests which I think is incredibly inconsiderate. What I find even more disturbing though, is the fact that they were allowed to do it. Either the management condones the practice or they were unaware. The latter suggests a lack of supervision of the property which I find disturbing. I sent an email the next day but have yet to receive a reply. Very poor customer service.
Chaplain Barry
Group of friends · August 2025
10.0
+A very clean and comfortable place. The rooms were very nice and the beds quite comfortable. The bathrooms were up to date and there was plenty of hot water. The pub next door was very hand for a drink and breakfast in the morning. Very friendly staff.
Alain
August 2025
2.0
“Poor experience and no response to complaints”
+Similar commination problems with owner as others have reported. No info on how to access room (pub next door helped even though they have nothing to do with the hotel anymore despite the photos). Owner said txt had ben sent but had left phone at home so couldn’t say who she’d sent it to. After stay, no response to complaints after several attempts to contact requesting refund (saying she cannot read Hotels.com messages when they contacted her). Complaints were: 1. Toilet seat fell off toilet - not attached to unit 2. Water bottle stopper had mould growing in it 3. Breakfast - make it yourself but nowhere to eat it (no table / chair in room and tiny communal table in room where ingredients stored 4. Flies flew out of breakfast fridge when opened 5. Bed mattress old and worn out 6. WiFi inoperable How can she run a business like this? Stay somewhere else.
Sheena
June 2025
6.0
+It was a lovely little Inn and the Village area very pretty. The room itself was nice; however smaller than what was expected as was the bed which was not that comfortable. We seemed to be the only people there which I found odd given when I booked it appeared the Inn was sold out. Breakfast was do it yourself with bread, cereal etc available in a small room next to the entrance. There is no one on site and instructions for getting in were provided by email. The room would be great for one person. The bathroom and room were clean ( carpet a bit dated). We only stayed one night on our way through I don’t think this place would have worked if we had planned to stay longer. I understand the Inn might be under new ownership or a new operator. There is a for sale sign in the outside. Overall it worked but as noted room and bed smaller than expected.
Sheila
April 2025
6.0
“Misleading”
+The "hotel" has closed. The base of the bed was very wobbly, how I imagine a waterbed might feel. The eco-toilet was very loud.
Verified traveler
April 2025
10.0
+Easy check in/check out, Host very friendly and couldnt be more helpful. Comfortable and clean.
Kelvin
November 2024
10.0
“Great stay”
+Stayed there several times, peace smd quiet
Lisa
Family · October 2024
10.0
+Quiet and friendly. Lovely weekend stay.
Kelvin
October 2024
10.0
“Excellent stay”
+Stayed numerous times, great location, quiet bar downstairs, comfy bed, clean. Just limited for places to eat

Good to know

Check-in & check-out
Check-in from 15:30 · check-out until 10:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your unit

6 room types

Family Room

Twin Room

Room (The Cookson)

Room (The John Martin)

Room (The Ratcliffe)

Superior Room

What this place offers

Internet

Parking

Food & drink

Accessibility

Outdoor

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews