Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 152 reviews.
Gordon
United Kingdom · Solo · August 2026
+I didn't like this hotel as the owner was nothing but abusive to me and my parnter. And we got turned away at the door and didn't even get to stay so had to book somewhere else. Was so dirty and smelly inside and not nice to live at all not nice staff at all was so terrifying
−I didn't like this hotel as the owner was nothing but abusive to me and my parnter. And we got turned away at the door and didn't even get to stay so had to book somewhere else. Was so dirty and smelly inside and not nice to live at all not nice staff at all was so terrifying
David
United Kingdom · Group of friends · August 2026
−Phone cut off , no one present at hotel had to book elsewhere
Bainbridge
United Kingdom · Couple · July 2026
“Nothing the man is a scammer I paid £130 to find out the hotel was closed for renovation and have been refused a refund.”
+Nothing the man is a scammer I paid £130 to find out the hotel was closed for renovation and have been refused a refund.
−Nothing the man is a scammer I paid £130 to find out the hotel was closed for renovation and have been refused a refund.
Tim
United Kingdom · Solo · June 2026
+Nothing
−Not a hotel,no facilities,exit and entrance via emergency exit,absolutely. no way to contact any help in an emergency,no one available to Service rooms,there are far better hostels available in the UK.Grossly overpriced for a room in a very nearly derelict building .
Sarah
United Kingdom · Group of friends · June 2026
“See above.....the worst accommodation I have ever encountered!”
+Very little!! The shower was hot that's about it.
−This property should not be on your books as a hotel. It is just some old, delipitated rooms. There is no reception so check in was the proprietor with a bag of keys and fire exit fobs which he emptied onto the floor to allocate to our group then later contacted us to say he'd put us in wrong rooms! It is an absolutely awful, grim place......entrance via side door fire exit into old smelly carpeted area then up flights of wooden stairs - all tatty and awful. We cannot stress enough what a dump this is! Only 1 pillow on each bed, 1 bath towel, no hand towels, bed linen did not look clean. This property should not be on your books. Very unhappy.
Catherine
United Kingdom · Couple · June 2026
“Horrible rip off. Didn’t realise could have paid the same for 4* spa hotel with breakfast. Very disappointed”
+Central location
−No reception. No check-in. Access via fire exit. No glass for water in room. No cafe. Horrible paintwork over bathroom tiles and shelves. Two floors of stairs unsuitable for colleague with heart failure
Haroon
United Kingdom · Solo · May 2026
“Best Host ever”
+The host at this place is most amazing guy. One of my drivers was stranded in Scotland and we needed an emergency room for him. The host allowed us to check in after mid night and even took my driver out for a meal before bed. I have never experienced such amazing customer service and will go stay here again just for the warm and friendly owner
−Everything was perfect
calum
United Kingdom · Couple · January 2026
“shite”
+location easy to get to but when asking a local for directions the first thing they said was oh that place is shutdown
−geez where do you start? hotel was closed when we got there, had some guy telling us by phone we could not get in till check in a 4pm even though i was just wanting to leave a case ( he just automatically thinks your the thickest people on the planet for turning up early and don`t understand check in times). there was no heating in the hotel , guy bled radiator when we got there, cobwebs everywhere, towels yellow and dirty , bedding also not clean . avoid if you can a halfway house would be a better option
John
United Kingdom · Group of friends · October 2025
“Great centrally located hotel, rooms were clean and comfortable. Danny the hotel manager couldn’t do enough to help us.”
+Great location, ideal for the town centre.
Valerie
United Kingdom · Couple · October 2025
“Lovely value for money hotel”
+We stayed here during renovations however this didn't make our stay less enjoyable. The owner Danny was so nice and couldn't do enough for you. Although hotel is in middle of town there was no noise and was lovely and quiet
−Everything was acceptable even though the renovation was happening.