Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 121 reviews.
Peter
Singapore · Solo · September 2026
“Will go back. Just missing a swimming pool”
+the room, the view, the proximity to the rest of Medewi
−The cooking - breakfast on the first morning was ok considering it was included and the accommodation was cheap. The second day was horrible - cold coffee, cold overcooked eggs, cold toast, less fruit than the first morning. Need to teach the untrained youngsters running the place, to cook instead of delegating to the youngest/"low boy on the totem pole"
Linda
Australia · Solo · July 2026
“Excellent stay. Would book again.”
+The bed was a good size and very comfortable.
−It would have been good to have access to a fridge, either in the room or a communal one.
Shane
Australia · Solo · May 2026
+This was the worst hotel I have ever stayed in..not only was the rooms nothing like advertised on booking.com..the rooms had mold in them. No T.v no fridge like advertised,,but the worst is the staff go through my room when I was out and steal money from in my bag..not only did they steal money from my room once they did it twice. The owner was called when I question the staff. And then the police was called. The owner did nothing and the police did nothing didn't question the staff and treated me like I was the criminal it was the most single experience I have had in all my years of traveling the world. Booking.com needs to make sure the advertising in their website matches all the rooms. And need to investigate this matter I had to leave the hotel early because I not feel safe there and I would like my money back for the booking and compensation from the hotel for the money stolen which was in the amount of $350 Australian....I am so disgusted with this experience and the level of disregard the owner and the police in how this was handled...
−I didn't like the rooms. The advertisement on bokkings.com did not match the rooms and was totally fraught in the advertising..and the fact that staff stole money from my room twice. I had to pay for other accommodation in other hotels because not feel safe.
Rookas
Australia · Solo · May 2026
+Great location
−Aircon struggled to cool the room Room clean, towels and sheets change never happened
Nelson
Australia · Couple · March 2026
“Loved it, got sum surf, got sum great food, got sum great company”
+Great room,excellent staff - amazing location.
−The rooms were very spacious and clean, the staff were very helpful and friendly.
Cody
United States · Solo · March 2026
+Agus and staff are amazing! Location is great and the WiFi is amazing. Nice desk inside and ac is great. Pillows were great I slept like a baby. Definitely coming back here again. Wish I stayed longer but visa is expiring!
Matvey
Indonesia · Couple · March 2026
+The hotel itself is quite nice , rooms are comfortable, there's hot water and air conditioning.
−However, several things really ruined my stay. Smoking in the hallways. For some reason, certain guests were allowed to smoke inside the hotel on the floors. The room doors don't seal properly, so all the smoke drifted straight into the room. As a non-smoker, this was absolutely unbearable. Forgotten breakfast. I ordered breakfast in the morning, but the staff simply forgot about it. They only remembered when I came back 50 minutes later to remind them again. Only then did they realize it still needed to be made. Nyepi Day completely ignored. During Nyepi , the Day of Silence, the most important holiday on the island , no one at the hotel bothered to turn off the lights. Staff on the ground floor were talking loudly on speakerphone calls. It's supposed to be a day of silence where even lights should be off, yet the staff didn't feel the need to follow their own strict traditions.
Xeniya
Kazakhstan · Couple · March 2026
“Good quality for that price”
+The location is perfect Just 5 min to the point break which is main surf spot in medewi Quite clean, friendly and helpful stuff Shower, rails for surfers Nice view from the room
−Pillows are uncomfortable Air conditioning didn’t work properly
Raphaela
Australia · Solo · February 2026
+Great location in medewi. Good breakfast too. Loved that they had windows that you can open to air out the room and a terrace
−For that price you would expect them to clean your toilet bins. Also, the property tax was already part of the total amount as calculated by booking.com and they charged me again when I went to pay for it. Pillows were way too hard. Ended up with a sore neck each morning.
Julien
France · Family · February 2026
“NIce place, best location, good staff.”
+The staff was very present and helpful.
−All good 👍