Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 132 reviews.
Terry
United Kingdom · Solo · October 2026
“Enjoyable stay overall would use again”
+Location was good with free parking and wifi. The staff were very amenable, i was treated with courtesy and politeness. I slept well, the room was quire large and met all of my need. The shower did work well but the shower head was a little bit loose so l had to redirect it all the time.
−It was all good.
Michael
United Kingdom · Couple · October 2026
“It served my perpose”
+Location
−The entry to accommodation it was outside climbing up 3 flight of stairs ( I think it was also the fire escape for the hotel) No food available
Mark
United Kingdom · Solo · October 2026
“Thank you new friends at the Poacher”
+. The welcome, the efficiency, no nonsense, the room
−Check out was a challenge as I didn't know what to do, but everything else was superb
Arran
United Kingdom · Solo · September 2026
+Very comfortable, enjoyed the rooftop balcony, lovely room.
−Only tiny thing if any was water pressure on shower wasn't great but not really an issue
James
United Kingdom · Couple · September 2026
“Average stay. Staff were nice”
+It was clean and tidy and facilities were good
−I thought it was a bit too expensive for what I got. The bar was directly underneath my room and I heard the last orders and time bell but then they started the karaoke machine
Magdalene
United Kingdom · Group of friends · September 2026
“I really had a comfortable stay”
+Everything
Smalley
United Kingdom · Couple · August 2026
“Very very noisy but it was a weekend.”
−The place it self was good value for money especially in the location it was clean no complaints in that department. It was let down by the karaoke which was horrendous noise till 12 then loud talking till 2am .
Hyde
United Kingdom · Group of friends · July 2026
“overall a lovely stay for the night.”
+The bedroom was really clean and nicely decorated and comfortable and quiet. I would stay again.
−I would of preferred the price of room to be a little cheaper but got no complaints really.
Cynthia
United Kingdom · Solo · July 2026
+Not much
−Can't tell something was off
Malcolm
United Kingdom · Solo · July 2026
“Could have been a better!”
+Had issues when trying to contact the venue by telephone and by message. Wanted to confirm the latest time for check-in, which was advertised as 1500-2000 as I was in London all day. Despite telephoning 6+ times with no response and after sending a message 24 hrs before stay without a response I sent a further 'urgent' message around 1600. As no response was received by 1700, I had to travel from the centre of London to Stevenage to check-in. Once I was on the train from London, I eventually received a reply from the venue which by this time was too late to abort my trip to Stevenage. The response when queried on my arrival was that the phone does not work! No apology was received. Extremely bad service all round.
−Customer service. Better facilities in the room ie sink. Somewhere to fill the kettle with water - or was the bottled water for that! And siting the tea/coffee making facitilies near where a plug would reach the plug socket and not behind a unit.