The Parkview Hotel

Name: The Parkview Hotel
Address: 713 East Genesee Street, Syracuse, 13210, US

7.6Good2,249 reviewsSee rooms

Hotel

713 East Genesee Street · Syracuse

Facilities at a glance

Free Wi-Fi
Parking
Gym
Bar
Daily housekeeping
Elevator

About this place

Convenient Location Situated near Interstate 81, The Parkview Hotel in Syracuse offers easy access to Syracuse University and Destiny USA shopping mall. Comfortable Rooms Select rooms feature a microwave and refrigerator, while all guest rooms come with heating and air-conditioning for a cozy stay. Great Amenities Guests can enjoy free Wi-Fi, an airport shuttle, fitness center, business center, laundry facilities, and dry cleaning services during their stay at The Parkview Hotel. Book your stay now at The Parkview Hotel for a convenient and comfortable experience in Syracuse!

Choose your room

Pick check-in and check-out to see live room prices.

8 room types

Choose your room
Room type	Guests	Show prices
Queen Room 34 m²2 × Double bed	Sleeps 4	Show prices
King Studio 32 m²King bed	Sleeps 2	Show prices
Studio - Disability Access 32 m²King bed	Sleeps 2	Show prices
King Suite 41 m²King bed	Sleeps 2	Show prices
Parkview Double 2 × Double bed	Sleeps 4	Show prices
Parkview King King bed	Sleeps 2	Show prices
Parkview King Accessible King bed	Sleeps 2	Show prices
Parkview Suite King bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Pool & wellness

Food & drink

Services

24-hour front desk
Laundry
Daily housekeeping

Accessibility

Accessible
Elevator

General

Pets allowed
Non-smoking rooms

Location

Address
713 East Genesee Street, Syracuse, 13210, United States
0.4 km from the center of Syracuse

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.

Guest reviews

7.62,249 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness7.5

Service8.5

Location9.0

Room quality8.0

Amenities8.0

Value for money8.5

Food and drink8.0

Melendez
United States · Family · October 2026
9.0
+The room was very clean and it was a nice location..staff was very friendly
−The air conditioner in the room was very loud and the coffee for breakfast was cold
Benjamin
United States · Solo · October 2026
1.0
−staff was rude
Randy
United States · Solo · September 2026
6.0
“Mixed as you’re going through a renovation and a hotel conversion.”
+The new room for the Hampton Inn. AC really cold. Location to the Dome football stadium. Safe area to walk at night.
−On arrival a couple tried to check in but the interaction became escalated and could have been handled better. I went down to breakfast at 8 and the hot food was empty, fridge area had an orange juice pitcher spill over the counter and floor. Waffle batter empty, poor other selections. Floor was sticky not just where the spill happened, floor felt dirty. I went out to get a coffee near the elevators and saw my desk clerk who checked me in the previous afternoon coming out with a mop bucket and I said to him, “ you do it all”. I understand your low staffing levels but since you advertise free breakfast you should make that experience meet the expectations of well traveled guests. Hyatt Place does it best, well staffed and good selections. Not a lot of food options close by, walked to the Pub about a half mile away. Found the taco bar behind the hotel.
Milly
United States · Solo · August 2026
5.0
+Location
−Staff was not friendly at.times Breakfast left mch to be desired
Alyssa
United States · Group of friends · August 2026
8.0
+Enjoyed breakfast. Staff friendly and accessible
Thomas
United States · Couple · August 2026
10.0
“Great place to stay”
+Paige and her staff were terrific !!
esha
United States · Couple · August 2026
10.0
“Went for a concert and stayed the night. In a good area and only around 15-20 min walk to JMA Dome”
+The room was super clean and had so much space to put luggage. Bed was also super comfy
Kevin
United States · Couple · August 2026
10.0
“Great”
+All good 👍
−0
Doreen
United States · Solo · August 2026
1.0
“Disgusting customer service”
+If my reservation of 4 months hadn't been canceled less than 20 hours before my arrival time by the so called manager Paige maybe it would have been a nice stay.
−The most unprofessional and rude people work here. My reservation for August 1 was canceled the night before, and I had booked on April 21st for an event I was coming into town for. I have never been spoken to with such disrespect in my life. I was also hung up on multiple times from Alicia (I think her name was). I was told that my reservation didnt matter and they tried to 'accommodate' me by sending my reservation 40 minutes farther away, refused to refund my room or pay for the ubers that I now needed to take to my event which was in walking distance from this hotel, which is why I chose this location. I still am being refused my $300 refund for the room I was never even in.
Joshua
United States · Solo · August 2026
6.0
+The front desk staff was very cool.
−No fridge in my room the second room i booked wasn't a king suit. The price made it seem like a nice place and it just wasn't very nice.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets on request

Facilities at a glance

About this place

Choose your room

8 room types

Queen Room

King Studio

Studio - Disability Access

King Suite

Parkview Double

Parkview King

Parkview King Accessible

Parkview Suite

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Accessibility

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews