Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Leesa_Harwood
United Kingdom · Couple · November 2026
“Brilliant stay. Friendly staff, great rooms, wonderful food. We'll be back.”
+The check-in was excellent. The staff were extremely helpful, friendly and professional. This meant that our stay got off to a wonderful start right from our first encounter at check-in. The room was gorgeous. Great facilities, very comfortable and decorated beautifully. The food was also fabulous. We had lunch and breakfast, both exceeded our expectations in terms of service and quality of food. Delicious! The location was good too. Parking was a bit limited initially, but through the day, parking spaces became more available. EV charging was the only thing missing for us, but there were chargers nearby.
−Nothing. Our stay was excellent. I really don't think anything could have been better.
Mel
United Kingdom · Solo · November 2026
“Great, good value base for exploring Richmond”
++ Great location & perfect base for exploring Richmond / Hampton Court + Great bar / restaurant area + Good size family room + Good value for an overnight stay for a family + Nice toiletry products
−- Deposit required for mini bar - Bed was slightly hard - Room was quite hot despite turning heating off - Not enough tea / coffee / milk in the room
Laura
United Kingdom · Family · October 2026
+An excellent place to stay. We had a family room, which was lovely with bunk beds for the kids. The hotel left a little selection of books, toys and a hot chocolate kit too, which was such a nice touch.
Peter
United Kingdom · Couple · October 2026
“As above, a great hotel in Teddington”
+We regularly stay at The Park and love the unique rooms in the main building but also feel the renovated annex rooms are super comfortable The pub restaurant is great ( especially at breakfast) The staff are adults and very proficient
−Normally we have no negative comments but our room (48) was affected by a loud air con /water bubbling during the night
Learmonth
United Kingdom · Family · October 2026
+Clean, good location, nice pub downstairs
−The noise was an issue, especially from people sitting outside the restaurant. We could also hear the footsteps of the people upstairs, who were ridiculously loud as they walked around until midnight.
Guy
United Kingdom · Solo · October 2026
“Good”
+Nice room, generous proportions
−Assigned a wheelchair accessible room, with wet bathroom which I never like. Acceptable for one night though.
Suzanne
United Kingdom · Couple · October 2026
“Great hotel and location”
+The location was perfect for our visit to Bushy Park just a a few minutes walk straight down the rd. Teddington has some great shops, cafes & restaurants a really lovely area. Lovely staff & great place. The hotel was lovely, clean & spacious. We will definitely stay here again
−Pillows and mattress were a bit hard for us, but not too bad, that’s probably because ours has a topper at home.
Lucy
United Kingdom · Couple · October 2026
“Clean and comfortable hotel with good food”
+Clean and comfortable with an amazing shower
Terence
United Kingdom · Couple · October 2026
“Tolerable, thanks to family meet up.We were not unhappy to leave”
+The hotel should be rated separately to the hotel. Bar restaurant , and kit hen staff, courteous, friendly and efficient.
−The hotel is in serious need of decoration.All room contents are limited..No shower cubicle makes the ornately tiled floor slippy without handholds...the tea, coffee tray carries only oat milk..Fresh milk is in the fridge with other drinks, but seemingly has to be paid for.. At the outset we were charged a surplus £60, for possibility of using from the fridge, and likelihood of damage...we did neither, but the charge which we believed was returnable, has not been..
Peter
United Kingdom · Solo · October 2026
“Cold night, no sleep”
−The heating in the hotel was not switched on, which as it was a cold night (11°) meant that we could never get our room warm. Thin duvet and no blankets meant we spent the night freezing and unable to sleep. To compound this when this fact was pointed out to reception response was it had been 20° recently. You need to respond to the temp forecast, not what it had been.